Customer Service Jobs in Fort Sheridan, IL

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 156 Jobs

Customer Service Representative

  • Old Mill Creek, IL (18 miles from Fort Sheridan, IL)
  • 3 days ago
  • Old Mill Creek, IL (18 miles from Fort Sheridan, IL)
  • 3 days ago

service in a business-to-business environment Ability to work onsite in Lincolnshire for in person training during the first two weeks Able to work an 8-hour shift between 7:00 AM-6PM and in person...

Sales Account Manager

  • Old Mill Creek, IL (18 miles from Fort Sheridan, IL)
  • 30+ days ago
  • Old Mill Creek, IL (18 miles from Fort Sheridan, IL)
  • 30+ days ago

Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...

Customer Service Representative

  • Chicago, IL (22 miles from Fort Sheridan, IL)
  • 3 hours ago
  • Chicago, IL (22 miles from Fort Sheridan, IL)
  • 3 hours ago

Minimum of 2 years of experience in a customer service or technical support role, preferably in a technology-related industry....

Retail Customer Service

  • Stone Park, IL (21 miles from Fort Sheridan, IL)
  • 5 hours ago
  • Stone Park, IL (21 miles from Fort Sheridan, IL)
  • 5 hours ago

Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...

Customer Service Associate

  • Elk Grove Village, IL (16 miles from Fort Sheridan, IL)
  • 5 hours ago
  • Elk Grove Village, IL (16 miles from Fort Sheridan, IL)
  • 5 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Libertyville, IL (9 miles from Fort Sheridan, IL)
  • 5 hours ago
  • Libertyville, IL (9 miles from Fort Sheridan, IL)
  • 5 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Dispensary Associate-PT (Logan Square)

  • Chicago, IL (22 miles from Fort Sheridan, IL)
  • 8 hours ago
  • Chicago, IL (22 miles from Fort Sheridan, IL)
  • 8 hours ago

We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....

Customer Service Representative

  • Mundelein, IL (12 miles from Fort Sheridan, IL)
  • 8 hours ago
  • Mundelein, IL (12 miles from Fort Sheridan, IL)
  • 8 hours ago

The Customer Service Representative will serve as a conduit for information between operations, sales, and the customer....

Customer Service Representative

  • Chicago, IL (22 miles from Fort Sheridan, IL)
  • 20 hours ago
  • Chicago, IL (22 miles from Fort Sheridan, IL)
  • 20 hours ago

Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...

Customer Service Representative, Overnights

  • Bloomingdale, IL (23 miles from Fort Sheridan, IL)
  • 1 day ago
  • Bloomingdale, IL (23 miles from Fort Sheridan, IL)
  • 1 day ago

Store 4706879: 250 E Army Trail Rd, Bloomingdale, Illinois 60108 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Apple Specialist - Retail Customer Service and Sales - (Seasonal)

  • Skokie, IL (12 miles from Fort Sheridan, IL)
  • 1 day ago
  • Skokie, IL (12 miles from Fort Sheridan, IL)
  • 1 day ago

You're dedicated to selling and delivering a customer service experience that is unlike any other....

Healthcare Customer Service Representative

  • Elmhurst, IL (23 miles from Fort Sheridan, IL)
  • 1 day ago
  • Elmhurst, IL (23 miles from Fort Sheridan, IL)
  • 1 day ago

Qualifications High School Diploma -One (1) year work related in health care administrative, financial, or insurance customer services, claims, billing, call center -Exact job experience is considered...

Pharmacy Customer Service Associate

  • Lake Zurich, IL (12 miles from Fort Sheridan, IL)
  • 1 day ago
  • Lake Zurich, IL (12 miles from Fort Sheridan, IL)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Client Service Representative - Employee Health & Benefits (Entry Level)

  • Schaumburg, IL (18 miles from Fort Sheridan, IL)
  • 1 day ago
  • Schaumburg, IL (18 miles from Fort Sheridan, IL)
  • 1 day ago

About Marsh McLennan Agency Midwest Marsh McLennan Agency's Midwest Region is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement...

Lead Dispensary Associate

  • Chicago, IL (22 miles from Fort Sheridan, IL)
  • 1 day ago
  • Chicago, IL (22 miles from Fort Sheridan, IL)
  • 1 day ago

The Lead Dispensary Agent will be cross-trained in all order fulfillment activities which includes preparing orders, entering product information, calling patients with product requests and admitting...

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Fort Sheridan, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Fort Sheridan, IL offer the following education background
High School or GED
35.2%
Bachelor's Degree
25.1%
Associate's Degree
15.8%
Vocational Degree or Certification
11.9%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Fort Sheridan, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »