Customer Service Jobs in Fidelity, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Team Member
- Edwardsville, IL (21 miles from Fidelity, IL)
- 2 hours ago
- Edwardsville, IL (21 miles from Fidelity, IL)
- 2 hours ago
Store - ST.L-EDWARDSVILLE, IL Deliver friendly customer service, help customers shop our store, and find what theyre looking for....
Customer Service Representative / Teller
- Carlinville, IL (17 miles from Fidelity, IL)
- 2 days ago
- Carlinville, IL (17 miles from Fidelity, IL)
- 2 days ago
Seeking a Full-Time Customer Service Representative/Teller to open all types of deposit accounts and process customer transactions....
Pharmacy Customer Service Associate
- Saint Charles, MO (24 miles from Fidelity, IL)
- 2 days ago
- Saint Charles, MO (24 miles from Fidelity, IL)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Florissant, MO (24 miles from Fidelity, IL)
- 2 days ago
- Florissant, MO (24 miles from Fidelity, IL)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative Part Time Overnight
- Saint Charles, MO (24 miles from Fidelity, IL)
- 2 days ago
- Saint Charles, MO (24 miles from Fidelity, IL)
- 2 days ago
Store 4701642: 2702 Droste Rd, St Charles, Missouri 63301 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Florissant, MO (24 miles from Fidelity, IL)
- 4 days ago
- Florissant, MO (24 miles from Fidelity, IL)
- 4 days ago
Job Description: As a Customer Service Representative, are you looking for an opportunity to be part of a team?...
Customer Service Representative Part Time
- Saint Charles, MO (24 miles from Fidelity, IL)
- 5 days ago
- Saint Charles, MO (24 miles from Fidelity, IL)
- 5 days ago
Store 4701642: 2702 Droste Rd, St Charles, Missouri 63301 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Retail Customer Service Associate
- Saint Charles, MO (24 miles from Fidelity, IL)
- 6 days ago
- Saint Charles, MO (24 miles from Fidelity, IL)
- 6 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2855 Veterans Memorial Pkwy, Saint...
Retail Customer Service Cashier
- Hamel, IL (23 miles from Fidelity, IL)
- 9 days ago
- Hamel, IL (23 miles from Fidelity, IL)
- 9 days ago
Job Functions: General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
- Saint Charles, MO (24 miles from Fidelity, IL)
- 18 days ago
- Saint Charles, MO (24 miles from Fidelity, IL)
- 18 days ago
ESSENTIAL FUNCTIONS - JOB SPECIFIC Greet patients as they arrive and stay consistent with the company's customer service philosophy Manage consumer appointments, confirm appointments and alert patients...
Customer Service Representative
- Benld, IL (19 miles from Fidelity, IL)
- 20 days ago
- Benld, IL (19 miles from Fidelity, IL)
- 20 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- Alton, IL (13 miles from Fidelity, IL)
- 24 days ago
- Alton, IL (13 miles from Fidelity, IL)
- 24 days ago
Store 4701342: 13 S Stanley Rd, Cottage Hills, Illinois 62018 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- East Alton, IL (20 miles from Fidelity, IL)
- 25 days ago
- East Alton, IL (20 miles from Fidelity, IL)
- 25 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Saint Charles, MO (24 miles from Fidelity, IL)
- 25 days ago
- Saint Charles, MO (24 miles from Fidelity, IL)
- 25 days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Representative
- East Alton, IL (20 miles from Fidelity, IL)
- 26 days ago
- East Alton, IL (20 miles from Fidelity, IL)
- 26 days ago
Store 4701456: 716 W Saint Louis, East Alton, Illinois 62024 Availability - Shift/Days Part time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Fidelity, IL
Moving to Fidelity, IL? Find some basic demographic data about Fidelity, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Fidelity, IL
Highest Education Level
Customer Services in Fidelity, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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