Customer Service Jobs in Farmersville, IL

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 25 Jobs

Dispensary Associate-PT (Horizon Dr)

  • Southern View, IL (21 miles from Farmersville, IL)
  • 11 hours ago
  • Southern View, IL (21 miles from Farmersville, IL)
  • 11 hours ago

We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....

Customer Service Representative - Work From Home (Mount Prospect, IL)

  • Springfield, IL (24 miles from Farmersville, IL)
  • 2 days ago
  • Springfield, IL (24 miles from Farmersville, IL)
  • 2 days ago

**Required Qualifications** -Valid Illinois Pharmacy Technician License -One year experience in a customer service role handling and resolving a high volume of complex customer needs over the phone....

Remote Work

Bilingual Spanish Customer Service Representative - Remote

  • Springfield, IL (24 miles from Farmersville, IL)
  • 6 days ago
  • Springfield, IL (24 miles from Farmersville, IL)
  • 6 days ago

This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and other customer service representatives....

Remote Work

Pharmacy Customer Service Associate

  • Taylorville, IL (18 miles from Farmersville, IL)
  • 8 days ago
  • Taylorville, IL (18 miles from Farmersville, IL)
  • 8 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Associate

  • Springfield, IL (24 miles from Farmersville, IL)
  • 11 days ago
  • Springfield, IL (24 miles from Farmersville, IL)
  • 11 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Representative

  • Taylorville, IL (18 miles from Farmersville, IL)
  • 12 days ago
  • Taylorville, IL (18 miles from Farmersville, IL)
  • 12 days ago

Store 4700154: 415 W Spressor, Taylorville, Illinois 62568 Availability - Shift/Days Part time Day Shift - All Days Customer Service Representative We want you to join our team as a Customer Service...

Dispensary Associate-PT (Adams St)

  • Springfield, IL (24 miles from Farmersville, IL)
  • 12 days ago
  • Springfield, IL (24 miles from Farmersville, IL)
  • 12 days ago

We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....

Customer Service Representative, Overnights

  • Springfield, IL (24 miles from Farmersville, IL)
  • 17 days ago
  • Springfield, IL (24 miles from Farmersville, IL)
  • 17 days ago

Store 4701303: 2120 N Dirksen Pkwy, Springfield, Illinois 62702 Availability - Shift/Days Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...

Cashier / Customer Service Associate - Taylorville 3rd

  • Taylorville, IL (18 miles from Farmersville, IL)
  • 27 days ago
  • Taylorville, IL (18 miles from Farmersville, IL)
  • 27 days ago

Join the Mach 1 Team based in Taylorville! Are you looking for an exciting job that allows you to interact with people, stay engaged, and earn some extra money? Mach 1 is currently seeking...

Customer Care Representative I

  • Springfield, IL (24 miles from Farmersville, IL)
  • 30+ days ago
  • Springfield, IL (24 miles from Farmersville, IL)
  • 30+ days ago

Diploma or GED and Minimum 1 year Retail, office, bank or other customer service experience preferred or equivalent combination of education and experience....

Customer Service Representative

  • Springfield, IL (24 miles from Farmersville, IL)
  • 30+ days ago
  • Springfield, IL (24 miles from Farmersville, IL)
  • 30+ days ago

Preferably, all calls will be responded to and/or returned within the business day. + Maintain departmental standard of answering and resolving inbound customer service daily + Maintain Customer Service...

Customer Service Representative, 2nd Shift

  • Springfield, IL (24 miles from Farmersville, IL)
  • 30+ days ago
  • Springfield, IL (24 miles from Farmersville, IL)
  • 30+ days ago

Store 4701422: 2700 Stevenson Dr, Springfield, Illinois 62703 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative, Open Availability

  • Chatham, IL (16 miles from Farmersville, IL)
  • 30+ days ago
  • Chatham, IL (16 miles from Farmersville, IL)
  • 30+ days ago

Store 4701428: 11 Plummer Blvd, Chatham, Illinois 62629 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Beef Monitoring Customer Success Representative (Upper Midwest)

  • Springfield, IL (24 miles from Farmersville, IL)
  • 30+ days ago
  • Springfield, IL (24 miles from Farmersville, IL)
  • 30+ days ago

Welfare, Beef Cattle Management, Business, Case Study Research, Clinical Experience, Conflicts of Interests, Customer Communications, Customer Experience Improvement, Customer Experience Management, Customer...

Customer Service Representative - Cigna Healthcare - Remote

  • Springfield, IL (24 miles from Farmersville, IL)
  • 30+ days ago
  • Springfield, IL (24 miles from Farmersville, IL)
  • 30+ days ago

Customer Service Representative - Cigna Healthcare - Remote Company: The Cigna Group Location: Springfield, IL Date Posted: 5/20/25, 5:39 AM SUMMARY Customer Service Representative - Remote PROCLAIM...

Remote Work

Demographic Data for Farmersville, IL

Moving to Farmersville, IL? Find some basic demographic data about Farmersville, IL below.


Local
National
929
26
Small

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

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Salary for Customer Service Jobs in Farmersville, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Farmersville, IL offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Farmersville, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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