Customer Service Jobs in Fairbury, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Cashier
- Normal, IL (24 miles from Fairbury, IL)
- 15 hours ago
- Normal, IL (24 miles from Fairbury, IL)
- 15 hours ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Senior Teller Customer Service Representative
- Pontiac, IL (11 miles from Fairbury, IL)
- 1 day ago
- Pontiac, IL (11 miles from Fairbury, IL)
- 1 day ago
Exceptional customer service skills. Previous or current teller and/or customer service experience preferred. Good organizational and communication skills....
Sales & Customer Service Associate
- Normal, IL (24 miles from Fairbury, IL)
- 9 days ago
- Normal, IL (24 miles from Fairbury, IL)
- 9 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Pharmacy Customer Service Associate
- Normal, IL (24 miles from Fairbury, IL)
- 13 days ago
- Normal, IL (24 miles from Fairbury, IL)
- 13 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative, Open Availability
- Normal, IL (24 miles from Fairbury, IL)
- 21 days ago
- Normal, IL (24 miles from Fairbury, IL)
- 21 days ago
Store 4701414: 610 W Raab, Normal, Illinois 61761 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
Customer Care Representative I
- Normal, IL (24 miles from Fairbury, IL)
- 23 days ago
- Normal, IL (24 miles from Fairbury, IL)
- 23 days ago
Diploma or GED and minimum 1 year retail, office, bank or other customer service experience preferred or equivalent combination of education and experience....
Customer Service Representative, All Shifts Available
- Fairbury, IL
- 30+ days ago
- Fairbury, IL
- 30+ days ago
Store 4701433: 405 W Oak, Fairbury, Illinois 61739 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
Customer Service Representative
- Normal, IL (24 miles from Fairbury, IL)
- 45+ days ago
- Normal, IL (24 miles from Fairbury, IL)
- 45+ days ago
One or more years of customer service experience. Excellent computer and phone skills....
Customer Service Representative
- Normal, IL (24 miles from Fairbury, IL)
- 45+ days ago
- Normal, IL (24 miles from Fairbury, IL)
- 45+ days ago
Store 4700150: 1606 N Main, Normal, Illinois 61761 Availability - Shift/Days Part time Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
The primary purpose of this position is to provide exemplary customer service to customers....
Rainstorm Car Wash Customer Service Representative
- Normal, IL (24 miles from Fairbury, IL)
- 90+ days ago
- Normal, IL (24 miles from Fairbury, IL)
- 90+ days ago
EXPERIENCE: Customer service and some sales experience preferred....
Demographic Data for Fairbury, IL
Moving to Fairbury, IL? Find some basic demographic data about Fairbury, IL below.
Customer Service Online Courses and Training Opportunities
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Salary for Customer Service Jobs in Fairbury, IL
Highest Education Level
Customer Services in Fairbury, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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