Customer Service Jobs in Evanston, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Waukegan, IL (22 miles from Evanston, IL)
- 4 hours ago
- Waukegan, IL (22 miles from Evanston, IL)
- 4 hours ago
service in a business-to-business environment Ability to work onsite in Lincolnshire for in person training during the first two weeks Able to work an 8-hour shift between 7:00 AM-6PM and in person...
Senior Inside Sales Team Manager
- Waukegan, IL (22 miles from Evanston, IL)
- 4 hours ago
- Waukegan, IL (22 miles from Evanston, IL)
- 4 hours ago
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...
Inside Sales-Reactivation Specialist
- Waukegan, IL (22 miles from Evanston, IL)
- 3 days ago
- Waukegan, IL (22 miles from Evanston, IL)
- 3 days ago
service in a business-to-business environment Ability to work onsite in Lincolnshire for in person training during the first two weeks Able to work an 8-hour shift between 7:00 AM-6PM and in person...
Customer Service Representative II
- Palatine, IL (17 miles from Evanston, IL)
- moments ago
- Palatine, IL (17 miles from Evanston, IL)
- moments ago
Customer service focus we serve a wide variety of customers, both internal and external, and building relationships is a part of our culture!...
Part-Time Customer Service Representative - Women
- Chicago, IL (10 miles from Evanston, IL)
- 1 day ago
- Chicago, IL (10 miles from Evanston, IL)
- 1 day ago
This includes greeting patients, answering/routing telephone calls, ordering supplies and other administrative/customer service duties....
Analyst, Client Service Representative- Transaction Banking
- Chicago, IL (10 miles from Evanston, IL)
- 1 day ago
- Chicago, IL (10 miles from Evanston, IL)
- 1 day ago
Excellent interpersonal skills; communication, customer service, and problem-solving skills Strong written and verbal communications....
Remote WorkCustomer Service Representative
- Chicago, IL (10 miles from Evanston, IL)
- 1 day ago
- Chicago, IL (10 miles from Evanston, IL)
- 1 day ago
Service Representative to join our team!...
Customer Service Representative
- Elmhurst, IL (16 miles from Evanston, IL)
- 1 day ago
- Elmhurst, IL (16 miles from Evanston, IL)
- 1 day ago
This application is for consideration for a variety of full-time, direct hire Customer Service and Operations opportunities with Walser Automotive Group....
Job Description Customer Service Associate Mailroom - Part Time Shipping/Receiving/Delivery Associate About the role: As a Customer Service Associate in a Mailroom your primary responsibility is to...
Customer Service Representative
- Deerfield, IL (12 miles from Evanston, IL)
- 2 days ago
- Deerfield, IL (12 miles from Evanston, IL)
- 2 days ago
Customer Service Representative Call Center & Customer Service $ 18 / Hour location_on Deerfield, Illinois work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Adecco...
- Chicago, IL (10 miles from Evanston, IL)
- 2 days ago
- Chicago, IL (10 miles from Evanston, IL)
- 2 days ago
This role will be supporting top tier institutional clients, which will require outstanding customer service to enhance the overall relationship....
- Park Ridge, IL (7 miles from Evanston, IL)
- 2 days ago
- Park Ridge, IL (7 miles from Evanston, IL)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Business Insurance Client Service Representative
- Chicago, IL (10 miles from Evanston, IL)
- 2 days ago
- Chicago, IL (10 miles from Evanston, IL)
- 2 days ago
Client Service Representative Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. More than...
Pharmacy Customer Service Associate
- Berwyn, IL (16 miles from Evanston, IL)
- 2 days ago
- Berwyn, IL (16 miles from Evanston, IL)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative, PT
- Oak Park, IL (12 miles from Evanston, IL)
- 3 days ago
- Oak Park, IL (12 miles from Evanston, IL)
- 3 days ago
Store 4706758: 401 Madison St, Oak Park, Illinois 60302 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Evanston, IL
Moving to Evanston, IL? Find some basic demographic data about Evanston, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Evanston, IL
Highest Education Level
Customer Services in Evanston, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Collaboration
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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