Customer Service Jobs in Elgin, IL

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 173 Jobs

Customer Service Representative

  • Elmhurst, IL (17 miles from Elgin, IL)
  • 8 hours ago
  • Elmhurst, IL (17 miles from Elgin, IL)
  • 8 hours ago

This application is for consideration for a variety of direct hire Customer Service and Operations opportunities with Walser Automotive Group. No prior automotive experience is required!...

Client Service Representative - Retirement Services

  • Schaumburg, IL (7 miles from Elgin, IL)
  • 18 hours ago
  • Schaumburg, IL (7 miles from Elgin, IL)
  • 18 hours ago

About Marsh McLennan Agency Midwest Marsh McLennan Agencys Midwest Region is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement...

Customer Service Representative, PT Overnights

  • Algonquin, IL (10 miles from Elgin, IL)
  • 18 hours ago
  • Algonquin, IL (10 miles from Elgin, IL)
  • 18 hours ago

Store 4706865: 2 N Main St, Algonquin, Illinois 60102 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Associate - Temporary

  • Algonquin, IL (10 miles from Elgin, IL)
  • 18 hours ago
  • Algonquin, IL (10 miles from Elgin, IL)
  • 18 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Crystal Lake, IL (18 miles from Elgin, IL)
  • 18 hours ago
  • Crystal Lake, IL (18 miles from Elgin, IL)
  • 18 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative - Lake Forest, IL

  • Lake Forest, IL (24 miles from Elgin, IL)
  • 20 hours ago
  • Lake Forest, IL (24 miles from Elgin, IL)
  • 20 hours ago

Customer Service Representative Lake Forest, IL Were hiring full-time, inbound Customer Service Representatives!...

Customer Service Representative

  • Bloomingdale, IL (8 miles from Elgin, IL)
  • 1 day ago
  • Bloomingdale, IL (8 miles from Elgin, IL)
  • 1 day ago

TITLE: Customer Service Representative LOCATION: Bloomingdale, IL SHIFT: Monday-Friday, 8:00AM 4:30PM PAY: $22.00 - $ 30.00/hr Adecco is assisting a local client recruiting for Customer Service Representative...

Customer Service Representative, 3rd Shift

  • Montgomery, IL (21 miles from Elgin, IL)
  • 1 day ago
  • Montgomery, IL (21 miles from Elgin, IL)
  • 1 day ago

Store 4706876: 596 Montgomery Rd, Montgomery, Illinois 60538 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Associate

  • Park Ridge, IL (20 miles from Elgin, IL)
  • 1 day ago
  • Park Ridge, IL (20 miles from Elgin, IL)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Glendale Heights, IL (13 miles from Elgin, IL)
  • 2 days ago
  • Glendale Heights, IL (13 miles from Elgin, IL)
  • 2 days ago

Handle inbound customer service calls, including call routing, taking orders/messages, providing quotes, and answering technical questions....

Customer Service Representative

  • Wheaton, IL (12 miles from Elgin, IL)
  • 2 days ago
  • Wheaton, IL (12 miles from Elgin, IL)
  • 2 days ago

Customer Service Representative Salary $30,751.50 Annually Location 422 N....

Customer Service Representative

  • Hampshire, IL (14 miles from Elgin, IL)
  • 2 days ago
  • Hampshire, IL (14 miles from Elgin, IL)
  • 2 days ago

Summary: The Customer Service Representative acts as the primary contact for order fulfillment and account management activities, ensuring customers have a positive experience with every interaction...

Customer Service Representative

  • Glenview, IL (21 miles from Elgin, IL)
  • 2 days ago
  • Glenview, IL (21 miles from Elgin, IL)
  • 2 days ago

8:00am-5:00pm Function Customer Service Description & Requirements Job Description We are in search of a Customer Service Representative to join our growing team....

Associate Customer Care Representative

  • Lisle, IL (17 miles from Elgin, IL)
  • 2 days ago
  • Lisle, IL (17 miles from Elgin, IL)
  • 2 days ago

Description Associate Customer Service Representative Chicago Regional 2300 Cabot Dr, Suite 200, Lisle, IL 60532: Thank you for considering Amica as part of your career journey, where your future is...

Remote Work

Customer Service Representative

  • Westmont, IL (20 miles from Elgin, IL)
  • 2 days ago
  • Westmont, IL (20 miles from Elgin, IL)
  • 2 days ago

We are looking for a new team member to join our team as Customer Service Representatives. In this role, you will be providing front desk duties to Health Department clients....

Demographic Data for Elgin, IL

Moving to Elgin, IL? Find some basic demographic data about Elgin, IL below.

Local
National
123,590
2,999
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Skillsoft Percipio
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...
Register to search for more online courses. >>>

Title Synonyms

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Salary for Customer Service Jobs in Elgin, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Elgin, IL offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Elgin, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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