Customer Service Jobs in Elgin, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Remote Customer Service Representative - Facility Maintenance Services
- Aurora, IL (15 miles from Elgin, IL)
- 1 hour ago
- Aurora, IL (15 miles from Elgin, IL)
- 1 hour ago
Remote Customer Service Representative - Facility Maintenance Services EOE StatementWe are an equal employment opportunity employer....
Remote WorkCustomer Service Associate - Temporary
- Algonquin, IL (10 miles from Elgin, IL)
- 3 hours ago
- Algonquin, IL (10 miles from Elgin, IL)
- 3 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Hillside, IL (20 miles from Elgin, IL)
- 3 hours ago
- Hillside, IL (20 miles from Elgin, IL)
- 3 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Maywood, IL (22 miles from Elgin, IL)
- 3 hours ago
- Maywood, IL (22 miles from Elgin, IL)
- 3 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Specialist
- Geneva, IL (11 miles from Elgin, IL)
- 4 hours ago
- Geneva, IL (11 miles from Elgin, IL)
- 4 hours ago
At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all...
- Island Lake, IL (18 miles from Elgin, IL)
- 6 hours ago
- Island Lake, IL (18 miles from Elgin, IL)
- 6 hours ago
Camping World is seeking a Customer Service Agent for our growing team. This customer service agent for Call Center position will handle heavy inbound calls relating to RV use and service....
Customer Service Representative II
- Northlake, IL (18 miles from Elgin, IL)
- 15 hours ago
- Northlake, IL (18 miles from Elgin, IL)
- 15 hours ago
Service Description The Customer Service Representative II is responsible for ensure outstanding customer experience through accurate order entry, providing product information, tracking orders and...
Remote WorkCustomer Service Representative
- Carol Stream, IL (8 miles from Elgin, IL)
- 15 hours ago
- Carol Stream, IL (8 miles from Elgin, IL)
- 15 hours ago
Overview We are currently seeking a Customer Service Representative to answer incoming customer service calls and emails, process customer orders, and provide technical customer support to outside representatives...
Remote --- Customer Service Representative
- Oak Brook, IL (21 miles from Elgin, IL)
- 1 day ago
- Oak Brook, IL (21 miles from Elgin, IL)
- 1 day ago
REMOTE --- CUSTOMER SERVICE REPRESENTATIVE at Teleperformance USA in Job Description Category : Customer Service/Support About TP TP is a global, digital business services company....
Remote WorkCustomer Service Representative (Hybrid or Remote)
- Elk Grove Village, IL (12 miles from Elgin, IL)
- 1 day ago
- Elk Grove Village, IL (12 miles from Elgin, IL)
- 1 day ago
a highly responsive and unsurpassed level of customer service....
Remote WorkCustomer Service Representative I
- Warrenville, IL (13 miles from Elgin, IL)
- 1 day ago
- Warrenville, IL (13 miles from Elgin, IL)
- 1 day ago
Position Highlights: Position: Customer Service Representative I Location: Warrenville, IL Full Time Hours: Monday-Friday, standard business hours What you will do: Answers patient telephone calls,...
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Oak Brook, IL (21 miles from Elgin, IL)
- 1 day ago
- Oak Brook, IL (21 miles from Elgin, IL)
- 1 day ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
Customer Service Representative
- Deerfield, IL (21 miles from Elgin, IL)
- 1 day ago
- Deerfield, IL (21 miles from Elgin, IL)
- 1 day ago
Job Description The Customer Service Representative is responsible for providing high quality customer care to create a positive experience for our B2B customers....
Remote WorkSpanish Bilingual CUSTOMER SERVICE REPRESENTATIVE
- Des Plaines, IL (17 miles from Elgin, IL)
- 1 day ago
- Des Plaines, IL (17 miles from Elgin, IL)
- 1 day ago
Provide prompt, accurate, and friendly customer service....
Customer Service Representative - Bilingual
- Rolling Meadows, IL (11 miles from Elgin, IL)
- 1 day ago
- Rolling Meadows, IL (11 miles from Elgin, IL)
- 1 day ago
Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...
Demographic Data for Elgin, IL
Moving to Elgin, IL? Find some basic demographic data about Elgin, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Elgin, IL
Highest Education Level
Customer Services in Elgin, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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