Customer Service Jobs in Edinburg, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative - CST or EST
- Springfield, IL (17 miles from Edinburg, IL)
- 22 hours ago
- Springfield, IL (17 miles from Edinburg, IL)
- 22 hours ago
**Position Summary** Customer Service Representatives are the face of Aetna and impact our member's experience through their interactions on inbound telephone calls....
Retail Customer Service Cashier
- Decatur, IL (23 miles from Edinburg, IL)
- 2 days ago
- Decatur, IL (23 miles from Edinburg, IL)
- 2 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative
- Long Creek, IL (23 miles from Edinburg, IL)
- 2 days ago
- Long Creek, IL (23 miles from Edinburg, IL)
- 2 days ago
Customer Service Representative Responsibilities Provide customer service in a manufacturing environment, managing assigned customer accounts....
Customer Service Representative
- Springfield, IL (17 miles from Edinburg, IL)
- 2 days ago
- Springfield, IL (17 miles from Edinburg, IL)
- 2 days ago
Company :** Highmark Inc. **Job Description :** Service FEP customers **Pay Range Minimum:** $19.27 **Pay Range Maximum:** $26.88 _Base pay is determined by a variety of factors including a...
- Springfield, IL (17 miles from Edinburg, IL)
- 2 days ago
- Springfield, IL (17 miles from Edinburg, IL)
- 2 days ago
Qualifications: Prior banking and customer service experience is preferred Must be able to multi-task and work in a fast-paced environment....
Customer Service Representative
- Springfield, IL (17 miles from Edinburg, IL)
- 3 days ago
- Springfield, IL (17 miles from Edinburg, IL)
- 3 days ago
Handles customer service inquiries and problems via telephone, internet, web-chat or written correspondence....
Customer Service Representative
- Decatur, IL (23 miles from Edinburg, IL)
- 4 days ago
- Decatur, IL (23 miles from Edinburg, IL)
- 4 days ago
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Dispensary Associate-PT (Horizon Dr)
- Southern View, IL (15 miles from Edinburg, IL)
- 5 days ago
- Southern View, IL (15 miles from Edinburg, IL)
- 5 days ago
We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....
Customer Service Representative - Work From Home (Mount Prospect, IL)
- Springfield, IL (17 miles from Edinburg, IL)
- 7 days ago
- Springfield, IL (17 miles from Edinburg, IL)
- 7 days ago
**Required Qualifications** -Valid Illinois Pharmacy Technician License -One year experience in a customer service role handling and resolving a high volume of complex customer needs over the phone....
Remote WorkBilingual Spanish Customer Service Representative - Remote
- Springfield, IL (17 miles from Edinburg, IL)
- 11 days ago
- Springfield, IL (17 miles from Edinburg, IL)
- 11 days ago
This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and other customer service representatives....
Remote WorkPharmacy Customer Service Associate
- Taylorville, IL (8 miles from Edinburg, IL)
- 13 days ago
- Taylorville, IL (8 miles from Edinburg, IL)
- 13 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Decatur, IL (23 miles from Edinburg, IL)
- 13 days ago
- Decatur, IL (23 miles from Edinburg, IL)
- 13 days ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Customer Service Representative
- Virden, IL (22 miles from Edinburg, IL)
- 13 days ago
- Virden, IL (22 miles from Edinburg, IL)
- 13 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Retail Customer Service Associate
- Springfield, IL (17 miles from Edinburg, IL)
- 16 days ago
- Springfield, IL (17 miles from Edinburg, IL)
- 16 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Representative
- Taylorville, IL (8 miles from Edinburg, IL)
- 17 days ago
- Taylorville, IL (8 miles from Edinburg, IL)
- 17 days ago
Store 4700154: 415 W Spressor, Taylorville, Illinois 62568 Availability - Shift/Days Part time Day Shift - All Days Customer Service Representative We want you to join our team as a Customer Service...
Demographic Data for Edinburg, IL
Moving to Edinburg, IL? Find some basic demographic data about Edinburg, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Edinburg, IL
Highest Education Level
Customer Services in Edinburg, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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