Customer Service Jobs in East Saint Louis, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer service representative
- Fenton, MO (20 miles from East Saint Louis, IL)
- 10 hours ago
- Fenton, MO (20 miles from East Saint Louis, IL)
- 10 hours ago
Store 4701603: 2285 S Old Highway 141, Fenton, Missouri 63026 Availability - Shift/Days Part time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Associate - Temporary
- Jennings, MO (10 miles from East Saint Louis, IL)
- 10 hours ago
- Jennings, MO (10 miles from East Saint Louis, IL)
- 10 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Edwardsville, IL (18 miles from East Saint Louis, IL)
- 10 hours ago
- Edwardsville, IL (18 miles from East Saint Louis, IL)
- 10 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Fenton, MO (20 miles from East Saint Louis, IL)
- 22 hours ago
- Fenton, MO (20 miles from East Saint Louis, IL)
- 22 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Dispensary Associate-PT (Collinsville)
- Collinsville, IL (9 miles from East Saint Louis, IL)
- 1 day ago
- Collinsville, IL (9 miles from East Saint Louis, IL)
- 1 day ago
We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....
Pharmacy Customer Service Associate
- Florissant, MO (18 miles from East Saint Louis, IL)
- 3 days ago
- Florissant, MO (18 miles from East Saint Louis, IL)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service representative /cashier
- Hazelwood, MO (17 miles from East Saint Louis, IL)
- 4 days ago
- Hazelwood, MO (17 miles from East Saint Louis, IL)
- 4 days ago
our business throughout the day Responsibilities As a Midas Customer Service Representative you will be a vital part of our operation of the shop including duties such as: Deliver exceptional customer...
Customer Service Representative
- Glen Carbon, IL (12 miles from East Saint Louis, IL)
- 4 days ago
- Glen Carbon, IL (12 miles from East Saint Louis, IL)
- 4 days ago
Service Center Glen Carbon JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting...
Customer Service Representative, Full Time Evenings
- Des Peres, MO (17 miles from East Saint Louis, IL)
- 4 days ago
- Des Peres, MO (17 miles from East Saint Louis, IL)
- 4 days ago
Store 4701649: 12804 Manchester Rd, Des Peres, Missouri 63131 Availability - Shift/Days Part time Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Customer Care Representative (CCR)
- Saint Louis, MO (3 miles from East Saint Louis, IL)
- 4 days ago
- Saint Louis, MO (3 miles from East Saint Louis, IL)
- 4 days ago
Establish partnerships and ongoing relationships with small business owners and leasing managers by developing leads (phone; visits and internet) Provide prompt, accurate and friendly customer service...
Customer Service Representative - 4616678008
- Saint Louis, MO (3 miles from East Saint Louis, IL)
- 4 days ago
- Saint Louis, MO (3 miles from East Saint Louis, IL)
- 4 days ago
Overhead Door Company of St Louis, a DH Pace Company, Inc. is seeking to hire a Customer Service Representative in St. Louis, MO!...
Customer Service Representative
- Saint Louis, MO (3 miles from East Saint Louis, IL)
- 4 days ago
- Saint Louis, MO (3 miles from East Saint Louis, IL)
- 4 days ago
Benefits: 401(k) 401(k) matching Health insurance Paid time off Vision insurance The Customer Service Representative is an important first point of contact for our customers and partners....
- Saint Louis, MO (3 miles from East Saint Louis, IL)
- 5 days ago
- Saint Louis, MO (3 miles from East Saint Louis, IL)
- 5 days ago
Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...
- High Ridge, MO (24 miles from East Saint Louis, IL)
- 5 days ago
- High Ridge, MO (24 miles from East Saint Louis, IL)
- 5 days ago
The schedule is Mon & Tues 10:30a-7:00p, Wed & Thur 9:30a-6:00p, & Fri 8:30a-5:00p ESSENTIAL FUNCTIONS - JOB SPECIFIC Greet patients as they arrive and stay consistent with the company's customer service...
Customer Relations Specialist - Float
- High Ridge, MO (24 miles from East Saint Louis, IL)
- 9 days ago
- High Ridge, MO (24 miles from East Saint Louis, IL)
- 9 days ago
ESSENTIAL FUNCTIONS - JOB SPECIFIC Greet patients as they arrive and stay consistent with the company's customer service philosophy Manage consumer appointments, confirm appointments and alert patients...
Demographic Data for East Saint Louis, IL
Moving to East Saint Louis, IL? Find some basic demographic data about East Saint Louis, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in East Saint Louis, IL
Highest Education Level
Customer Services in East Saint Louis, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »