Customer Service Jobs in East Peoria, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Parts Customer Service Representative
- Brimfield, IL (17 miles from East Peoria, IL)
- 2 days ago
- Brimfield, IL (17 miles from East Peoria, IL)
- 2 days ago
Seeking a Parts Customer Service Representative with experience in customer service and knowledge of heavy equipment service or manufacturing....
Customer Service Representative, PT Overnights
- East Peoria, IL
- 2 days ago
- East Peoria, IL
- 2 days ago
Store 4700125: 301 N Main, East Peoria, Illinois 61611 Availability - Shift/Days Part time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Rainstorm Car Wash Customer Service Representative
- Peoria, IL (3 miles from East Peoria, IL)
- 2 days ago
- Peoria, IL (3 miles from East Peoria, IL)
- 2 days ago
EXPERIENCE: Customer service and some sales experience preferred....
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Customer Service Representative, PT Open Availability
- Peoria, IL (3 miles from East Peoria, IL)
- 4 days ago
- Peoria, IL (3 miles from East Peoria, IL)
- 4 days ago
Store 4700123: 2427 W Northland Ave, Peoria, Illinois 61614 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Associate - Temporary
- Pekin, IL (12 miles from East Peoria, IL)
- 7 days ago
- Pekin, IL (12 miles from East Peoria, IL)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Peoria, IL (3 miles from East Peoria, IL)
- 7 days ago
- Peoria, IL (3 miles from East Peoria, IL)
- 7 days ago
Customer service agents may be inbound, outbound or a combination of both. Job Responsibilities: Resolve customers?...
Customer Service Representative, PT Evenings
- Chillicothe, IL (12 miles from East Peoria, IL)
- 8 days ago
- Chillicothe, IL (12 miles from East Peoria, IL)
- 8 days ago
Store 4701229: 509 N 4th St, Chillicothe, Illinois 61523 Availability - Shift/Days Part time Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, PT Days
- Chillicothe, IL (12 miles from East Peoria, IL)
- 8 days ago
- Chillicothe, IL (12 miles from East Peoria, IL)
- 8 days ago
Store 4701229: 509 N 4th St, Chillicothe, Illinois 61523 Availability - Shift/Days Part time Day Shift - All Days Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, PT 1st Shift
- Morton, IL (10 miles from East Peoria, IL)
- 9 days ago
- Morton, IL (10 miles from East Peoria, IL)
- 9 days ago
Store 4701424: 1801 N Morton Ave, Morton, Illinois 61550 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, PT Weekends - Open Availability
- Morton, IL (10 miles from East Peoria, IL)
- 10 days ago
- Morton, IL (10 miles from East Peoria, IL)
- 10 days ago
Store 4701200: 425 W Jackson St, Morton, Illinois 61550 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, PT 2nd Shift
- Morton, IL (10 miles from East Peoria, IL)
- 10 days ago
- Morton, IL (10 miles from East Peoria, IL)
- 10 days ago
Store 4701424: 1801 N Morton Ave, Morton, Illinois 61550 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Beef Monitoring Customer Success Representative (Upper Midwest)
- Peoria, IL (3 miles from East Peoria, IL)
- 11 days ago
- Peoria, IL (3 miles from East Peoria, IL)
- 11 days ago
Welfare, Beef Cattle Management, Business, Case Study Research, Clinical Experience, Conflicts of Interests, Customer Communications, Customer Experience Improvement, Customer Experience Management, Customer...
Pharmacy Customer Service Associate
- Washington, IL (6 miles from East Peoria, IL)
- 17 days ago
- Washington, IL (6 miles from East Peoria, IL)
- 17 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate
- Peoria, IL (3 miles from East Peoria, IL)
- 18 days ago
- Peoria, IL (3 miles from East Peoria, IL)
- 18 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 4100 W Willow Knolls Dr, Peoria,...
Demographic Data for East Peoria, IL
Moving to East Peoria, IL? Find some basic demographic data about East Peoria, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in East Peoria, IL
Highest Education Level
Customer Services in East Peoria, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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