Customer Service Jobs in Downers Grove, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Associate Customer Service Representative
- Chicago, IL (20 miles from Downers Grove, IL)
- 1 hour ago
- Chicago, IL (20 miles from Downers Grove, IL)
- 1 hour ago
Qualifications - Internal Bachelor's Degree preferred 1-3 years of direct or indirect customer service experience a plus Strong customer service skills, including verbal and written contact, follow-through...
- Chicago, IL (20 miles from Downers Grove, IL)
- 1 hour ago
- Chicago, IL (20 miles from Downers Grove, IL)
- 1 hour ago
service orientationAbility to work in a team environment and interact in a consistent positive mannerExcellent verbal and written communication skillsAbility to multi task while maintaining strong...
Spanish Bilingual CUSTOMER SERVICE REPRESENTATIVE
- Des Plaines, IL (18 miles from Downers Grove, IL)
- 13 hours ago
- Des Plaines, IL (18 miles from Downers Grove, IL)
- 13 hours ago
Provide prompt, accurate, and friendly customer service....
Pharmacy Customer Service Associate
- Lyons, IL (10 miles from Downers Grove, IL)
- 13 hours ago
- Lyons, IL (10 miles from Downers Grove, IL)
- 13 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Lyons, IL (10 miles from Downers Grove, IL)
- 13 hours ago
- Lyons, IL (10 miles from Downers Grove, IL)
- 13 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Bilingual Customer Service Representative
- Chicago, IL (20 miles from Downers Grove, IL)
- 14 hours ago
- Chicago, IL (20 miles from Downers Grove, IL)
- 14 hours ago
Apply to be Bilingual Customer Service Representative today!...
Customer Service Representative - Bilingual
- Rolling Meadows, IL (18 miles from Downers Grove, IL)
- 14 hours ago
- Rolling Meadows, IL (18 miles from Downers Grove, IL)
- 14 hours ago
Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...
Customer Service Representative - Overnights
- Chicago, IL (20 miles from Downers Grove, IL)
- 14 hours ago
- Chicago, IL (20 miles from Downers Grove, IL)
- 14 hours ago
Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...
Customer Service Associate Job Roselle, IL
- Roselle, IL (11 miles from Downers Grove, IL)
- 16 hours ago
- Roselle, IL (11 miles from Downers Grove, IL)
- 16 hours ago
Bring JOY to YOUR Journey and ap ply today for our part-time Customer Service Associate position!...
Bilingual Spanish/English Customer Service Representative
- Chicago, IL (20 miles from Downers Grove, IL)
- 22 hours ago
- Chicago, IL (20 miles from Downers Grove, IL)
- 22 hours ago
service is a plus!...
Remote Customer Service Representative
- Joliet, IL (21 miles from Downers Grove, IL)
- 23 hours ago
- Joliet, IL (21 miles from Downers Grove, IL)
- 23 hours ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkSpanish Bilingual Remote Customer Service Representative
- Evanston, IL (23 miles from Downers Grove, IL)
- 23 hours ago
- Evanston, IL (23 miles from Downers Grove, IL)
- 23 hours ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkRetail Customer Service Associate
- Glenview, IL (21 miles from Downers Grove, IL)
- 23 hours ago
- Glenview, IL (21 miles from Downers Grove, IL)
- 23 hours ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Care Representative - Regional Omnichannel
- Hanover Park, IL (12 miles from Downers Grove, IL)
- 1 day ago
- Hanover Park, IL (12 miles from Downers Grove, IL)
- 1 day ago
SKILLS: Excellent customer service skills required. Demonstrated sales skills required....
Part-Time Customer Service Representative - 6W MICU (Weekends only) University of Illinois - Chicago
- Chicago, IL (20 miles from Downers Grove, IL)
- 1 day ago
- Chicago, IL (20 miles from Downers Grove, IL)
- 1 day ago
Conducts basic assessment of customer service needs and makes arrangements to ensure needs are met. Complaint Processing (10%) Receives, documents, and routes routine complaints received....
Demographic Data for Downers Grove, IL
Moving to Downers Grove, IL? Find some basic demographic data about Downers Grove, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Downers Grove, IL
Highest Education Level
Customer Services in Downers Grove, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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