Customer Service Jobs in Des Plaines, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Danny Chung Insurance and Financial Services
- Skokie, IL (8 miles from Des Plaines, IL)
- 9 days ago
- Danny Chung Insurance and Financial Services
- Skokie, IL (8 miles from Des Plaines, IL)
- 9 days ago
Excellent communication and customer service abilities. Prior experience in insurance or a related field is a plus, but we're also excited to train the right candidate!...
Customer Service Representative
- Elmhurst, IL (11 miles from Des Plaines, IL)
- 2 hours ago
- Elmhurst, IL (11 miles from Des Plaines, IL)
- 2 hours ago
This application is for consideration for a variety of direct hire Customer Service and Operations opportunities with Walser Automotive Group. No prior automotive experience is required!...
Seasonal Customer Service Representative - FT
- Chicago, IL (15 miles from Des Plaines, IL)
- 1 hour ago
- Chicago, IL (15 miles from Des Plaines, IL)
- 1 hour ago
service....
Customer Service Representative
- Chicago, IL (15 miles from Des Plaines, IL)
- 12 hours ago
- Chicago, IL (15 miles from Des Plaines, IL)
- 12 hours ago
Professional verbal and written communication Strong customer service advocacy and problem-solving skills...
Client Service Representative - Retirement Services
- Schaumburg, IL (9 miles from Des Plaines, IL)
- 13 hours ago
- Schaumburg, IL (9 miles from Des Plaines, IL)
- 13 hours ago
About Marsh McLennan Agency Midwest Marsh McLennan Agencys Midwest Region is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement...
Customer Service Representative, PT Overnights
- Algonquin, IL (22 miles from Des Plaines, IL)
- 13 hours ago
- Algonquin, IL (22 miles from Des Plaines, IL)
- 13 hours ago
Store 4706865: 2 N Main St, Algonquin, Illinois 60102 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Associate - Temporary
- Algonquin, IL (22 miles from Des Plaines, IL)
- 13 hours ago
- Algonquin, IL (22 miles from Des Plaines, IL)
- 13 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Waukegan, IL (21 miles from Des Plaines, IL)
- 13 hours ago
- Waukegan, IL (21 miles from Des Plaines, IL)
- 13 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - PT
- Forest View, IL (16 miles from Des Plaines, IL)
- 13 hours ago
- Forest View, IL (16 miles from Des Plaines, IL)
- 13 hours ago
service....
Customer Service Representative - Lake Forest, IL
- Lake Forest, IL (12 miles from Des Plaines, IL)
- 15 hours ago
- Lake Forest, IL (12 miles from Des Plaines, IL)
- 15 hours ago
Customer Service Representative Lake Forest, IL Were hiring full-time, inbound Customer Service Representatives!...
- Chicago, IL (15 miles from Des Plaines, IL)
- 17 hours ago
- Chicago, IL (15 miles from Des Plaines, IL)
- 17 hours ago
What You'll Do : Deliver elevated customer service with warmth, empathy, and professionalism Greet clients and manage the check-in/check-out process with efficiency and care Answer and triage phone...
Customer Service Representative
- Bloomingdale, IL (12 miles from Des Plaines, IL)
- 21 hours ago
- Bloomingdale, IL (12 miles from Des Plaines, IL)
- 21 hours ago
TITLE: Customer Service Representative LOCATION: Bloomingdale, IL SHIFT: Monday-Friday, 8:00AM 4:30PM PAY: $22.00 - $ 30.00/hr Adecco is assisting a local client recruiting for Customer Service Representative...
Pharmacy Customer Service Associate
- Cicero, IL (16 miles from Des Plaines, IL)
- 22 hours ago
- Cicero, IL (16 miles from Des Plaines, IL)
- 22 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative, PT
- Evergreen Park, IL (24 miles from Des Plaines, IL)
- 1 day ago
- Evergreen Park, IL (24 miles from Des Plaines, IL)
- 1 day ago
Store 4706740: 2635 W 87th St, Evergreen Park, Illinois 60805 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Glendale Heights, IL (15 miles from Des Plaines, IL)
- 1 day ago
- Glendale Heights, IL (15 miles from Des Plaines, IL)
- 1 day ago
Handle inbound customer service calls, including call routing, taking orders/messages, providing quotes, and answering technical questions....
Demographic Data for Des Plaines, IL
Moving to Des Plaines, IL? Find some basic demographic data about Des Plaines, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Des Plaines, IL
Highest Education Level
Customer Services in Des Plaines, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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