Customer Service Jobs in Des Plaines, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Naperville, IL (23 miles from Des Plaines, IL)
- 9 hours ago
- Naperville, IL (23 miles from Des Plaines, IL)
- 9 hours ago
service in a business-to-business environment Ability to work onsite in Lincolnshire for in person training during the first two weeks Able to work an 8-hour shift between 7:00 AM-6PM and in person...
Senior Inside Sales Team Manager
- Waukegan, IL (21 miles from Des Plaines, IL)
- 9 hours ago
- Waukegan, IL (21 miles from Des Plaines, IL)
- 9 hours ago
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...
Inside Sales-Reactivation Specialist
- Waukegan, IL (21 miles from Des Plaines, IL)
- 3 days ago
- Waukegan, IL (21 miles from Des Plaines, IL)
- 3 days ago
service in a business-to-business environment Ability to work onsite in Lincolnshire for in person training during the first two weeks Able to work an 8-hour shift between 7:00 AM-6PM and in person...
- Chicago, IL (15 miles from Des Plaines, IL)
- 2 hours ago
- Chicago, IL (15 miles from Des Plaines, IL)
- 2 hours ago
Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...
- Naperville, IL (23 miles from Des Plaines, IL)
- 3 hours ago
- Naperville, IL (23 miles from Des Plaines, IL)
- 3 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer service representative
- Chicago, IL (15 miles from Des Plaines, IL)
- 5 hours ago
- Chicago, IL (15 miles from Des Plaines, IL)
- 5 hours ago
Job Description: You will be the public face of our business as a customer service representative, offering excellent customer service by phone, email, chat, or social media....
Customer Service Representative II
- Palatine, IL (8 miles from Des Plaines, IL)
- 6 hours ago
- Palatine, IL (8 miles from Des Plaines, IL)
- 6 hours ago
Customer service focus we serve a wide variety of customers, both internal and external, and building relationships is a part of our culture!...
Part-Time Customer Service Representative - Women
- Chicago, IL (15 miles from Des Plaines, IL)
- 1 day ago
- Chicago, IL (15 miles from Des Plaines, IL)
- 1 day ago
This includes greeting patients, answering/routing telephone calls, ordering supplies and other administrative/customer service duties....
Analyst, Client Service Representative- Transaction Banking
- Chicago, IL (15 miles from Des Plaines, IL)
- 1 day ago
- Chicago, IL (15 miles from Des Plaines, IL)
- 1 day ago
Excellent interpersonal skills; communication, customer service, and problem-solving skills Strong written and verbal communications....
Remote WorkCustomer Service Representative
- Chicago, IL (15 miles from Des Plaines, IL)
- 1 day ago
- Chicago, IL (15 miles from Des Plaines, IL)
- 1 day ago
Service Representative to join our team!...
Customer Service Representative
- Elmhurst, IL (11 miles from Des Plaines, IL)
- 1 day ago
- Elmhurst, IL (11 miles from Des Plaines, IL)
- 1 day ago
This application is for consideration for a variety of full-time, direct hire Customer Service and Operations opportunities with Walser Automotive Group....
Part Time Customer Service Associate
- Evanston, IL (9 miles from Des Plaines, IL)
- 2 days ago
- Evanston, IL (9 miles from Des Plaines, IL)
- 2 days ago
Job Description Customer Service Associate Mailroom - Part Time Shipping/Receiving/Delivery Associate About the role: As a Customer Service Associate in a Mailroom your primary responsibility is to...
Customer Service Representative
- Deerfield, IL (8 miles from Des Plaines, IL)
- 2 days ago
- Deerfield, IL (8 miles from Des Plaines, IL)
- 2 days ago
Customer Service Representative Call Center & Customer Service $ 18 / Hour location_on Deerfield, Illinois work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Adecco...
- Chicago, IL (15 miles from Des Plaines, IL)
- 2 days ago
- Chicago, IL (15 miles from Des Plaines, IL)
- 2 days ago
This role will be supporting top tier institutional clients, which will require outstanding customer service to enhance the overall relationship....
Customer Service Representative II
- West Chicago, IL (19 miles from Des Plaines, IL)
- 2 days ago
- West Chicago, IL (19 miles from Des Plaines, IL)
- 2 days ago
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Demographic Data for Des Plaines, IL
Moving to Des Plaines, IL? Find some basic demographic data about Des Plaines, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Des Plaines, IL
Highest Education Level
Customer Services in Des Plaines, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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