Customer Service Jobs in Des Plaines, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Remote --- Customer Service Representative
- Oak Brook, IL (17 miles from Des Plaines, IL)
- moments ago
- Oak Brook, IL (17 miles from Des Plaines, IL)
- moments ago
REMOTE --- CUSTOMER SERVICE REPRESENTATIVE at Teleperformance USA in Job Description Category : Customer Service/Support About TP TP is a global, digital business services company....
Remote WorkCustomer Care Representative - Premier Dietary Sup
- Chicago, IL (15 miles from Des Plaines, IL)
- 1 hour ago
- Chicago, IL (15 miles from Des Plaines, IL)
- 1 hour ago
goods....
Customer Service Representative (Hybrid or Remote)
- Elk Grove Village, IL (6 miles from Des Plaines, IL)
- 1 hour ago
- Elk Grove Village, IL (6 miles from Des Plaines, IL)
- 1 hour ago
a highly responsive and unsurpassed level of customer service....
Remote WorkCustomer Service Representative I
- Warrenville, IL (22 miles from Des Plaines, IL)
- 1 hour ago
- Warrenville, IL (22 miles from Des Plaines, IL)
- 1 hour ago
Position Highlights: Position: Customer Service Representative I Location: Warrenville, IL Full Time Hours: Monday-Friday, standard business hours What you will do: Answers patient telephone calls,...
Retail Customer Experience Associate, Woodlands Mall - Full Time
- Skokie, IL (8 miles from Des Plaines, IL)
- 1 hour ago
- Skokie, IL (8 miles from Des Plaines, IL)
- 1 hour ago
Id : REQ_569570, Title : Retail Customer Experience Associate, Woodlands Mall - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...920,...
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Oak Brook, IL (17 miles from Des Plaines, IL)
- 1 hour ago
- Oak Brook, IL (17 miles from Des Plaines, IL)
- 1 hour ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
Associate Customer Service Representative
- Chicago, IL (15 miles from Des Plaines, IL)
- 4 hours ago
- Chicago, IL (15 miles from Des Plaines, IL)
- 4 hours ago
Qualifications - Internal Bachelor's Degree preferred 1-3 years of direct or indirect customer service experience a plus Strong customer service skills, including verbal and written contact, follow-through...
- Chicago, IL (15 miles from Des Plaines, IL)
- 5 hours ago
- Chicago, IL (15 miles from Des Plaines, IL)
- 5 hours ago
service orientationAbility to work in a team environment and interact in a consistent positive mannerExcellent verbal and written communication skillsAbility to multi task while maintaining strong...
Customer Service Representative
- Deerfield, IL (8 miles from Des Plaines, IL)
- 9 hours ago
- Deerfield, IL (8 miles from Des Plaines, IL)
- 9 hours ago
Job Description The Customer Service Representative is responsible for providing high quality customer care to create a positive experience for our B2B customers....
Remote WorkSpanish Bilingual CUSTOMER SERVICE REPRESENTATIVE
- Des Plaines, IL
- 17 hours ago
- Des Plaines, IL
- 17 hours ago
Provide prompt, accurate, and friendly customer service....
Pharmacy Customer Service Associate
- Gurnee, IL (22 miles from Des Plaines, IL)
- 17 hours ago
- Gurnee, IL (22 miles from Des Plaines, IL)
- 17 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Gurnee, IL (22 miles from Des Plaines, IL)
- 17 hours ago
- Gurnee, IL (22 miles from Des Plaines, IL)
- 17 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Lyons, IL (16 miles from Des Plaines, IL)
- 17 hours ago
- Lyons, IL (16 miles from Des Plaines, IL)
- 17 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Bilingual Customer Service Representative
- Chicago, IL (15 miles from Des Plaines, IL)
- 17 hours ago
- Chicago, IL (15 miles from Des Plaines, IL)
- 17 hours ago
Apply to be Bilingual Customer Service Representative today!...
Customer Service Representative - Bilingual
- Rolling Meadows, IL (7 miles from Des Plaines, IL)
- 18 hours ago
- Rolling Meadows, IL (7 miles from Des Plaines, IL)
- 18 hours ago
Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...
Demographic Data for Des Plaines, IL
Moving to Des Plaines, IL? Find some basic demographic data about Des Plaines, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Des Plaines, IL
Highest Education Level
Customer Services in Des Plaines, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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