Customer Service Jobs in Dekalb, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- North Aurora, IL (20 miles from Dekalb, IL)
- 1 day ago
- North Aurora, IL (20 miles from Dekalb, IL)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Store 4701419: 1102 N First St, Dekalb, Illinois 60115 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Sales & Customer Service Associate
- South Elgin, IL (22 miles from Dekalb, IL)
- 4 days ago
- South Elgin, IL (22 miles from Dekalb, IL)
- 4 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Pharmacy Customer Service Associate
- Huntley, IL (23 miles from Dekalb, IL)
- 5 days ago
- Huntley, IL (23 miles from Dekalb, IL)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
We are Accepting Applications for the Following Position: Hourly WIC Customer Service Representative (10340) Founded in the 1920s and headquartered in Decatur, GA, DeKalb Public Health (DKPH) works...
Retail Customer Service Cashier
- Rochelle, IL (16 miles from Dekalb, IL)
- 6 days ago
- Rochelle, IL (16 miles from Dekalb, IL)
- 6 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative, 3rd Shift
- South Elgin, IL (22 miles from Dekalb, IL)
- 8 days ago
- South Elgin, IL (22 miles from Dekalb, IL)
- 8 days ago
Store 4706828: 355 S Randall Rd, South Elgin, Illinois 60177 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, 2nd Shift
- South Elgin, IL (22 miles from Dekalb, IL)
- 9 days ago
- South Elgin, IL (22 miles from Dekalb, IL)
- 9 days ago
Store 4706828: 355 S Randall Rd, South Elgin, Illinois 60177 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
U-Box Customer Care Representative (CDL)
- Montgomery, IL (23 miles from Dekalb, IL)
- 10 days ago
- Montgomery, IL (23 miles from Dekalb, IL)
- 10 days ago
Transport storage containers to and from specified destinations, e.g., customers homes and businesses local routes only....
Customer Service Representative (Part-Time)
- Hampshire, IL (16 miles from Dekalb, IL)
- 13 days ago
- Hampshire, IL (16 miles from Dekalb, IL)
- 13 days ago
Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment...
Customer Service Representative, FT 3rd Shift
- North Aurora, IL (20 miles from Dekalb, IL)
- 14 days ago
- North Aurora, IL (20 miles from Dekalb, IL)
- 14 days ago
Store 4706763: 1851 N Farnsworth, Aurora, Illinois 60505 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Geneva, IL (20 miles from Dekalb, IL)
- 19 days ago
- Geneva, IL (20 miles from Dekalb, IL)
- 19 days ago
General Summary The Customer Care Representative position provides essential facilitation and support to our customers through the order fulfillment process....
Retail Customer Service Associate
- Montgomery, IL (23 miles from Dekalb, IL)
- 30+ days ago
- Montgomery, IL (23 miles from Dekalb, IL)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1050 Ogden Ave., Montgomery, IL...
Customer Service Representative
- Sycamore, IL (7 miles from Dekalb, IL)
- 45+ days ago
- Sycamore, IL (7 miles from Dekalb, IL)
- 45+ days ago
Job Purpose: CorruKraft a Veritiv company is seeking a Customer Service Representative for our Sycamore, IL This position will report to the: Customer Service Manager FLSA Status: Non-exempt What Youll...
Customer Service Representative
- Hampshire, IL (16 miles from Dekalb, IL)
- 45+ days ago
- Hampshire, IL (16 miles from Dekalb, IL)
- 45+ days ago
Summary The Customer Service Representative acts as the primary contact for order fulfillment and account management activities, ensuring customers have a positive experience with every interaction....
Demographic Data for Dekalb, IL
Moving to Dekalb, IL? Find some basic demographic data about Dekalb, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Dekalb, IL
Highest Education Level
Customer Services in Dekalb, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Collaboration
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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