Customer Service Jobs in Davis Junction, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Remote Customer Service Representative
- Rockford, IL (15 miles from Davis Junction, IL)
- 1 day ago
- Rockford, IL (15 miles from Davis Junction, IL)
- 1 day ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkCustomer Service Representative
- Sycamore, IL (21 miles from Davis Junction, IL)
- 1 day ago
- Sycamore, IL (21 miles from Davis Junction, IL)
- 1 day ago
Job Purpose: CorruKraft a Veritiv company is seeking a Customer Service Representative for our Sycamore, IL This position will report to the: Customer Service Manager FLSA Status: Non-exempt What Youll...
Customer Service Representative, PT 1st Shift
- Dekalb, IL (23 miles from Davis Junction, IL)
- 2 days ago
- Dekalb, IL (23 miles from Davis Junction, IL)
- 2 days ago
Store 4701419: 1102 N First St, Dekalb, Illinois 60115 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Pharmacy Customer Service Associate
- Loves Park, IL (15 miles from Davis Junction, IL)
- 3 days ago
- Loves Park, IL (15 miles from Davis Junction, IL)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Roscoe, IL (22 miles from Davis Junction, IL)
- 8 days ago
- Roscoe, IL (22 miles from Davis Junction, IL)
- 8 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Cashier
- Monroe Center, IL (4 miles from Davis Junction, IL)
- 10 days ago
- Monroe Center, IL (4 miles from Davis Junction, IL)
- 10 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative - Open Availability
- Rockford, IL (15 miles from Davis Junction, IL)
- 13 days ago
- Rockford, IL (15 miles from Davis Junction, IL)
- 13 days ago
Store 4701437: 2225 W Riverside Blvd, Rockford, Illinois 61103 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Associate - CUSTO045401-7087
- Rockford, IL (15 miles from Davis Junction, IL)
- 13 days ago
- Rockford, IL (15 miles from Davis Junction, IL)
- 13 days ago
The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....
Retail Customer Service Associate
- Machesney Park, IL (17 miles from Davis Junction, IL)
- 15 days ago
- Machesney Park, IL (17 miles from Davis Junction, IL)
- 15 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Representative, PT 2nd Shift (6pm - Midnight)
- Rochelle, IL (10 miles from Davis Junction, IL)
- 16 days ago
- Rochelle, IL (10 miles from Davis Junction, IL)
- 16 days ago
Store 4701408: 1110 N Dement, Rochelle, Illinois 61068 Availability - Shift/Days Part time Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Rockford, IL (15 miles from Davis Junction, IL)
- 17 days ago
- Rockford, IL (15 miles from Davis Junction, IL)
- 17 days ago
Service Center Rockford JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting...
Retail Customer Service Supervisor
- Machesney Park, IL (17 miles from Davis Junction, IL)
- 19 days ago
- Machesney Park, IL (17 miles from Davis Junction, IL)
- 19 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed with pets; we're obsessed with our people too....
- Machesney Park, IL (17 miles from Davis Junction, IL)
- 21 days ago
- Machesney Park, IL (17 miles from Davis Junction, IL)
- 21 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Rockford, IL (15 miles from Davis Junction, IL)
- 22 days ago
- Rockford, IL (15 miles from Davis Junction, IL)
- 22 days ago
The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....
Customer Service Associate - Temporary
- Rockford, IL (15 miles from Davis Junction, IL)
- 30+ days ago
- Rockford, IL (15 miles from Davis Junction, IL)
- 30+ days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Davis Junction, IL
Moving to Davis Junction, IL? Find some basic demographic data about Davis Junction, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Davis Junction, IL
Highest Education Level
Customer Services in Davis Junction, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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