Customer Service Jobs in Crystal Lake, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative, Overnights
- Streamwood, IL (18 miles from Crystal Lake, IL)
- 1 hour ago
- Streamwood, IL (18 miles from Crystal Lake, IL)
- 1 hour ago
Store 4706726: 851 S Sutton Rd, Streamwood, Illinois 60107 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Retail Customer Service Associate
- Gurnee, IL (19 miles from Crystal Lake, IL)
- 1 hour ago
- Gurnee, IL (19 miles from Crystal Lake, IL)
- 1 hour ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 6570 Grand Ave, Gurnee, IL 60031...
Customer Service Representative Empower Communities with Us!
- Antioch, IL (17 miles from Crystal Lake, IL)
- 15 hours ago
- Antioch, IL (17 miles from Crystal Lake, IL)
- 15 hours ago
This job was posted by : For more information, please see: **Position Overview**\ We are looking for an enthusiastic and empathetic **Customer Service Representative** who thrives on helping others....
- Arlington Hts, IL (20 miles from Crystal Lake, IL)
- 1 day ago
- Arlington Hts, IL (20 miles from Crystal Lake, IL)
- 1 day ago
Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...
Customer Service Representative
- Elgin, IL (18 miles from Crystal Lake, IL)
- 1 day ago
- Elgin, IL (18 miles from Crystal Lake, IL)
- 1 day ago
Education & Experience: Associate's degree in a business-related field or a minimum of three years of prior customer service experience required....
Customer Service Representative - Work From Home
- Huntley, IL (10 miles from Crystal Lake, IL)
- 1 day ago
- Huntley, IL (10 miles from Crystal Lake, IL)
- 1 day ago
FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...
Remote WorkColor Specialist- Retail Customer Service
- Arlington Heights, IL (20 miles from Crystal Lake, IL)
- 2 days ago
- Arlington Heights, IL (20 miles from Crystal Lake, IL)
- 2 days ago
Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the stores sales goals....
Customer Service Representative - Overnights
- Park City, IL (23 miles from Crystal Lake, IL)
- 2 days ago
- Park City, IL (23 miles from Crystal Lake, IL)
- 2 days ago
Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...
Customer Service Representative
- Wheeling, IL (22 miles from Crystal Lake, IL)
- 2 days ago
- Wheeling, IL (22 miles from Crystal Lake, IL)
- 2 days ago
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart....
Customer Service Representative (10:00am - 7:00pm)
- Barrington, IL (11 miles from Crystal Lake, IL)
- 2 days ago
- Barrington, IL (11 miles from Crystal Lake, IL)
- 2 days ago
What You Will Contribute: This is an entry level position in a Customer Service role, however call center experience is preferred....
Retail Customer Service Cashier
- Hampshire, IL (17 miles from Crystal Lake, IL)
- 3 days ago
- Hampshire, IL (17 miles from Crystal Lake, IL)
- 3 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative
- Schaumburg, IL (20 miles from Crystal Lake, IL)
- 3 days ago
- Schaumburg, IL (20 miles from Crystal Lake, IL)
- 3 days ago
Showcase strong problem-solving skills and deliver exceptional customer service. Join a forward-thinking team dedicated to client satisfaction and your professional development....
Veterinary Customer Service Representative-Lead
- Hoffman Estates, IL (11 miles from Crystal Lake, IL)
- 3 days ago
- Hoffman Estates, IL (11 miles from Crystal Lake, IL)
- 3 days ago
Our Ideal Candidate for Lead Veterinary CSR: previous Veterinary Customer Service experience is required!...
- Lake Zurich, IL (14 miles from Crystal Lake, IL)
- 4 days ago
- Lake Zurich, IL (14 miles from Crystal Lake, IL)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Saint Charles, IL (23 miles from Crystal Lake, IL)
- 4 days ago
- Saint Charles, IL (23 miles from Crystal Lake, IL)
- 4 days ago
How We Work As a Customer Service Representative, Corpay will set you up for success by providing: Hybrid workspace in St....
Demographic Data for Crystal Lake, IL
Moving to Crystal Lake, IL? Find some basic demographic data about Crystal Lake, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Crystal Lake, IL
Highest Education Level
Customer Services in Crystal Lake, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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