Customer Service Jobs in Crystal Lake, IL

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 89 Jobs

Customer Service Representative

  • Old Mill Creek, IL (15 miles from Crystal Lake, IL)
  • 2 days ago
  • Old Mill Creek, IL (15 miles from Crystal Lake, IL)
  • 2 days ago

service in a business-to-business environment Ability to work onsite in Lincolnshire for in person training during the first two weeks Able to work an 8-hour shift between 7:00 AM-6PM and in person...

Sales Account Manager

  • Old Mill Creek, IL (15 miles from Crystal Lake, IL)
  • 30+ days ago
  • Old Mill Creek, IL (15 miles from Crystal Lake, IL)
  • 30+ days ago

Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...

Customer Service Associate

  • Waukegan, IL (24 miles from Crystal Lake, IL)
  • 1 hour ago
  • Waukegan, IL (24 miles from Crystal Lake, IL)
  • 1 hour ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative - Overnights

  • Bristol, WI (23 miles from Crystal Lake, IL)
  • 2 hours ago
  • Bristol, WI (23 miles from Crystal Lake, IL)
  • 2 hours ago

Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...

Customer Service Representative

  • Trevor, WI (23 miles from Crystal Lake, IL)
  • 2 hours ago
  • Trevor, WI (23 miles from Crystal Lake, IL)
  • 2 hours ago

Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...

Customer Service Representative, Overnights

  • Lincolnshire, IL (20 miles from Crystal Lake, IL)
  • 9 hours ago
  • Lincolnshire, IL (20 miles from Crystal Lake, IL)
  • 9 hours ago

Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....

Pharmacy Customer Service Associate

  • Crystal Lake, IL
  • 11 hours ago
  • Crystal Lake, IL
  • 11 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Client Service Representative - Employee Health & Benefits (Entry Level)

  • Schaumburg, IL (20 miles from Crystal Lake, IL)
  • 13 hours ago
  • Schaumburg, IL (20 miles from Crystal Lake, IL)
  • 13 hours ago

About Marsh McLennan Agency Midwest Marsh McLennan Agency's Midwest Region is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement...

Customer Service Representative

  • Vernon Hills, IL (17 miles from Crystal Lake, IL)
  • 14 hours ago
  • Vernon Hills, IL (17 miles from Crystal Lake, IL)
  • 14 hours ago

Job Title: Customer Service Rep Location: Vernon Hills, IL Department: Sales Support/Customer Service Reports To: Sr....

Customer Service Associate

  • Hoffman Estates, IL (11 miles from Crystal Lake, IL)
  • 1 day ago
  • Hoffman Estates, IL (11 miles from Crystal Lake, IL)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Streamwood, IL (18 miles from Crystal Lake, IL)
  • 1 day ago
  • Streamwood, IL (18 miles from Crystal Lake, IL)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Veterinary Client Service Representative

  • Hoffman Estates, IL (11 miles from Crystal Lake, IL)
  • 1 day ago
  • Hoffman Estates, IL (11 miles from Crystal Lake, IL)
  • 1 day ago

Veterinary Client Service Representative- Thrive Pet Healthcare Specialists Hoffman Estates, Illinois Full-time At Thrive Pet Healthcare Specialists, we provide emergency, specialty, and critical...

Customer Service Representative - Water Quality

  • Deerfield, IL (22 miles from Crystal Lake, IL)
  • 1 day ago
  • Deerfield, IL (22 miles from Crystal Lake, IL)
  • 1 day ago

Qualifications What You Bring to the Table: High school diploma or equivalent At least 2 years of experience in a fast-paced contact center or customer service environment Minimum of 6 months experience...

Remote Work

Customer Service Representative

  • Palatine, IL (18 miles from Crystal Lake, IL)
  • 2 days ago
  • Palatine, IL (18 miles from Crystal Lake, IL)
  • 2 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative - Consumer Phones

  • McHenry, IL (5 miles from Crystal Lake, IL)
  • 2 days ago
  • McHenry, IL (5 miles from Crystal Lake, IL)
  • 2 days ago

Education and Critical Skills/Experience - Temporary Customer Service Representative Minimum one year experience as a Customer Service Representative, in a Call Center environment preferred; measured...

Demographic Data for Crystal Lake, IL

Moving to Crystal Lake, IL? Find some basic demographic data about Crystal Lake, IL below.

Local
National
59,191
1,975
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Coggno
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Udemy
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Register to search for more online courses. >>>

Title Synonyms

Users interested in this job title also searched for the following job title

Salary for Customer Service Jobs in Crystal Lake, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Crystal Lake, IL offer the following education background
High School or GED
35.2%
Bachelor's Degree
25.1%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Crystal Lake, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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