Customer Service Jobs in Countryside, IL

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 203 Jobs

Customer Service Representative

  • Aurora, IL (21 miles from Countryside, IL)
  • 30+ days ago
  • Aurora, IL (21 miles from Countryside, IL)
  • 30+ days ago

service in a business-to-business environment Ability to work onsite in Lincolnshire for in person training during the first two weeks Able to work an 8-hour shift between 7:00 AM-6PM and in person...

Senior Inside Sales Team Manager

  • Naperville, IL (14 miles from Countryside, IL)
  • 30+ days ago
  • Naperville, IL (14 miles from Countryside, IL)
  • 30+ days ago

Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...

Customer Service Representative (Licensed P&C Agent)

  • Rosemont, IL (15 miles from Countryside, IL)
  • 6 hours ago
  • Rosemont, IL (15 miles from Countryside, IL)
  • 6 hours ago

Customer Service experience required....

Customer Service Representative - 2025-18566-3379

  • Carol Stream, IL (17 miles from Countryside, IL)
  • 6 hours ago
  • Carol Stream, IL (17 miles from Countryside, IL)
  • 6 hours ago

This job was posted by : For moreinformation, please see: **Overview**We are currently seeking a Customer Service Representative to answerincoming customer service calls and emails, process customer...

Pharmacy Customer Service Associate

  • St Charles, IL (24 miles from Countryside, IL)
  • 7 hours ago
  • St Charles, IL (24 miles from Countryside, IL)
  • 7 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

NetCredit Customer Service Representative (Remote)

  • Chicago, IL (13 miles from Countryside, IL)
  • 21 hours ago
  • Chicago, IL (13 miles from Countryside, IL)
  • 21 hours ago

As a Customer Service Representative, you will undergo a comprehensive 4-week training program to specialize in one particular brand....

Remote Work

Customer Service Representative - No Experience Needed

  • River Grove, IL (10 miles from Countryside, IL)
  • 21 hours ago
  • River Grove, IL (10 miles from Countryside, IL)
  • 21 hours ago

Customer Service Representative - No Experience Needed!...

Customer Service Representative

  • Palatine, IL (24 miles from Countryside, IL)
  • 21 hours ago
  • Palatine, IL (24 miles from Countryside, IL)
  • 21 hours ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Associate - Temporary

  • Naperville, IL (14 miles from Countryside, IL)
  • 22 hours ago
  • Naperville, IL (14 miles from Countryside, IL)
  • 22 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Westmont, IL (6 miles from Countryside, IL)
  • 22 hours ago
  • Westmont, IL (6 miles from Countryside, IL)
  • 22 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Aurora, IL (21 miles from Countryside, IL)
  • 1 day ago
  • Aurora, IL (21 miles from Countryside, IL)
  • 1 day ago

JOB ALERT: Customer Service Superstar Wanted! Aurora Full-Time - Are you the go-to friend for solving problems? Do you love keeping things organized and making people happy?...

Front Desk / Customer Service Representative (non-seasonal) IL-St. Charles-60174 03-05-25

  • Saint Charles, IL (24 miles from Countryside, IL)
  • 1 day ago
  • Saint Charles, IL (24 miles from Countryside, IL)
  • 1 day ago

Customer Service to our members Assist with class scheduling and billing Work in a sales capacity to sell new memberships Job Qualifications and Skills Ability to work with children Excellentmunication...

Customer Service Representative

  • Addison, IL (13 miles from Countryside, IL)
  • 1 day ago
  • Addison, IL (13 miles from Countryside, IL)
  • 1 day ago

The Customer Service Associate will provide counter sales, phone assistance, and other help to our customers. Be instrumental in building our business....

CisionOne, Customer Support Associate, CX Comms Cloud, Americas,

  • Chicago, IL (13 miles from Countryside, IL)
  • 1 day ago
  • Chicago, IL (13 miles from Countryside, IL)
  • 1 day ago

At Cision, we believe in empowering every individual to make an impact. Here, your voice is heard, your ideas are valued, and your unique perspective fuels our collective success. As part of our...

Customer Service Associate Job Northlake, IL

  • Northlake, IL (9 miles from Countryside, IL)
  • 2 days ago
  • Northlake, IL (9 miles from Countryside, IL)
  • 2 days ago

Bring JOY to YOUR Journey and ap ply today for our part-time Customer Service Associate position!...

Demographic Data for Countryside, IL

Moving to Countryside, IL? Find some basic demographic data about Countryside, IL below.

Local
National
12,812,477
319,486

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Coggno
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Register to search for more online courses. >>>

Title Synonyms

Users interested in this job title also searched for the following job title

Salary for Customer Service Jobs in Countryside, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Countryside, IL offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Countryside, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »