Customer Service Jobs in Cottage Hills, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Associate
- Saint Louis, MO (20 miles from Cottage Hills, IL)
- 4 hours ago
- Saint Louis, MO (20 miles from Cottage Hills, IL)
- 4 hours ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 4512 Lemay Ferry Rd, Saint Louis...
Retail Customer Service Associate
- Florissant, MO (16 miles from Cottage Hills, IL)
- 1 day ago
- Florissant, MO (16 miles from Cottage Hills, IL)
- 1 day ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Associate (Mail, Shipping, Receiving)
- Saint Louis, MO (20 miles from Cottage Hills, IL)
- 2 days ago
- Saint Louis, MO (20 miles from Cottage Hills, IL)
- 2 days ago
Customer Service Rep About the Role: As a Customer Service Representative, your primary responsibility is to perform data entry tasks to update automated records and ensure the accuracy of work....
Customer Service Representative I - OFMD Washington University in St. Louis
- Saint Louis, MO (20 miles from Cottage Hills, IL)
- 2 days ago
- Saint Louis, MO (20 miles from Cottage Hills, IL)
- 2 days ago
Skills: Customer Service, Organizational Commitment, Professional Integrity, Strive for Excellence, Teamwork Grade G05-H Salary Range $17.03 - $24.61 / Hourly The salary range reflects base salaries...
Customer Service Representative
- Bridgeton, MO (20 miles from Cottage Hills, IL)
- 3 days ago
- Bridgeton, MO (20 miles from Cottage Hills, IL)
- 3 days ago
Our Customer Service Reps have their own workstation or cubicle space and are equipped with a telephone, headset, and computer....
- Cahokia, IL (23 miles from Cottage Hills, IL)
- 3 days ago
- Cahokia, IL (23 miles from Cottage Hills, IL)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Ferguson, MO (16 miles from Cottage Hills, IL)
- 3 days ago
- Ferguson, MO (16 miles from Cottage Hills, IL)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Glen Carbon, IL (12 miles from Cottage Hills, IL)
- 3 days ago
- Glen Carbon, IL (12 miles from Cottage Hills, IL)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Cashier
- Sauget, IL (19 miles from Cottage Hills, IL)
- 3 days ago
- Sauget, IL (19 miles from Cottage Hills, IL)
- 3 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Mortgage Customer Service Representative
- Saint Louis, MO (20 miles from Cottage Hills, IL)
- 3 days ago
- Saint Louis, MO (20 miles from Cottage Hills, IL)
- 3 days ago
TEKsystems is looking to hire fully onsite MORTGAGE Customer Service Reps for a large mortgage company out of STL!...
Customer Service Representative I - OFMD
- Saint Louis, MO (20 miles from Cottage Hills, IL)
- 4 days ago
- Saint Louis, MO (20 miles from Cottage Hills, IL)
- 4 days ago
Skills: Customer Service, Organizational Commitment, Professional Integrity, Strive for Excellence, Teamwork Grade G05-H Salary Range $17.03 - $24.61 / HourlyThe salary range reflects base salaries...
Hybrid Customer Service Representative
- Earth City, MO (21 miles from Cottage Hills, IL)
- 4 days ago
- Earth City, MO (21 miles from Cottage Hills, IL)
- 4 days ago
HYBRID CUSTOMER SERVICE REPRESENTATIVE HYBRID 1 day/week in EARTH CITY, MISSOURI Due to our expansive growth, we are seeking Hybrid Customer Service Associates who are looking for an opportunity to...
Remote WorkCustomer Service Representative
- Hazelwood, MO (18 miles from Cottage Hills, IL)
- 4 days ago
- Hazelwood, MO (18 miles from Cottage Hills, IL)
- 4 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- Saint Louis, MO (20 miles from Cottage Hills, IL)
- 5 days ago
- Saint Louis, MO (20 miles from Cottage Hills, IL)
- 5 days ago
Looking for a telemarketer with customer service experience who is outgoing, energetic, and someone that likes to have fun....
Dispensary Associate-PT (Collinsville)
- Collinsville, IL (16 miles from Cottage Hills, IL)
- 7 days ago
- Collinsville, IL (16 miles from Cottage Hills, IL)
- 7 days ago
We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....
Demographic Data for Cottage Hills, IL
Moving to Cottage Hills, IL? Find some basic demographic data about Cottage Hills, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Cottage Hills, IL
Highest Education Level
Customer Services in Cottage Hills, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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