Customer Service Jobs in Cortland, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Elgin, IL (24 miles from Cortland, IL)
- 23 hours ago
- Elgin, IL (24 miles from Cortland, IL)
- 23 hours ago
Education & Experience: Associate's degree in a business-related field or a minimum of three years of prior customer service experience required....
Customer Service Representative - Work From Home
- Huntley, IL (21 miles from Cortland, IL)
- 1 day ago
- Huntley, IL (21 miles from Cortland, IL)
- 1 day ago
FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...
Remote WorkCustomer Service Representative, Mornings - PT Weekends
- Sycamore, IL (5 miles from Cortland, IL)
- 2 days ago
- Sycamore, IL (5 miles from Cortland, IL)
- 2 days ago
Store 4701482: 439 E State St., Sycamore, Illinois 60178 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Retail Customer Service Cashier
- Rochelle, IL (18 miles from Cortland, IL)
- 2 days ago
- Rochelle, IL (18 miles from Cortland, IL)
- 2 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Pharmacy Customer Service Associate
- Belvidere, IL (23 miles from Cortland, IL)
- 3 days ago
- Belvidere, IL (23 miles from Cortland, IL)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Saint Charles, IL (20 miles from Cortland, IL)
- 3 days ago
- Saint Charles, IL (20 miles from Cortland, IL)
- 3 days ago
How We Work As a Customer Service Representative, Corpay will set you up for success by providing: Hybrid workspace in St....
- Aurora, IL (23 miles from Cortland, IL)
- 4 days ago
- Aurora, IL (23 miles from Cortland, IL)
- 4 days ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: checking clients in and out and answering telephones....
Customer Service Representative
- St Charles, IL (20 miles from Cortland, IL)
- 5 days ago
- St Charles, IL (20 miles from Cortland, IL)
- 5 days ago
Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...
Customer Service Representative, PT Overnights
- Montgomery, IL (22 miles from Cortland, IL)
- 8 days ago
- Montgomery, IL (22 miles from Cortland, IL)
- 8 days ago
Store 4706876: 596 Montgomery Rd, Montgomery, Illinois 60538 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, PT 1st/2nd Shift
- Montgomery, IL (22 miles from Cortland, IL)
- 9 days ago
- Montgomery, IL (22 miles from Cortland, IL)
- 9 days ago
Store 4706876: 596 Montgomery Rd, Montgomery, Illinois 60538 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, PT 2nd Shift
- Aurora, IL (23 miles from Cortland, IL)
- 9 days ago
- Aurora, IL (23 miles from Cortland, IL)
- 9 days ago
Store 4706754: 1505 Butterfield Rd, Aurora, Illinois 60502 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative - HIRING ASAP
- East Dundee, IL (23 miles from Cortland, IL)
- 10 days ago
- East Dundee, IL (23 miles from Cortland, IL)
- 10 days ago
, returns, Microsoft outlook, Microsoft word, di Additional Skills & Qualifications Customer Service Experience (2-3 years of retail or office) Microsoft Outlook, Word, and Excel(spreadsheets) Office...
Customer Service Representative
- East Dundee, IL (23 miles from Cortland, IL)
- 10 days ago
- East Dundee, IL (23 miles from Cortland, IL)
- 10 days ago
Customer Service Experience (2-3 years- retail or office) 2....
- Aurora, IL (23 miles from Cortland, IL)
- 11 days ago
- Aurora, IL (23 miles from Cortland, IL)
- 11 days ago
The Senior Customer Service Associate is responsible for providing customer service support for Resideo's Products & Solutions Team including the Electronic and Trade divisions....
Customer Service Representative, PT Day Shift - Weekends
- Aurora, IL (23 miles from Cortland, IL)
- 11 days ago
- Aurora, IL (23 miles from Cortland, IL)
- 11 days ago
Store 4706827: 1127 N Eola Rd, Aurora, Illinois 60502 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Cortland, IL
Moving to Cortland, IL? Find some basic demographic data about Cortland, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Cortland, IL
Highest Education Level
Customer Services in Cortland, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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