Customer Service Jobs in Cordova, IL

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 26 Jobs

E-Commerce Customer Service Associate

  • Davenport, IA (20 miles from Cordova, IL)
  • 3 hours ago
  • Davenport, IA (20 miles from Cordova, IL)
  • 3 hours ago

E-COMMERCE CUSTOMER SERVICE ASSOCIATE Req #1518 Von Maur E-Commerce, Davenport, Iowa, United States of America Job Description Posted Friday, June 13, 2025 at 12:00 AM As an E-Commerce Customer Service...

Customer Service Associate

  • Davenport, IA (20 miles from Cordova, IL)
  • 1 day ago
  • Davenport, IA (20 miles from Cordova, IL)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative, 2nd/3rd Shift Availability

  • Rock Island, IL (22 miles from Cordova, IL)
  • 2 days ago
  • Rock Island, IL (22 miles from Cordova, IL)
  • 2 days ago

Store 4701230: 4423 11th St, Rock Island, Illinois 61201 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative, PT 2nd Shift

  • East Moline, IL (14 miles from Cordova, IL)
  • 2 days ago
  • East Moline, IL (14 miles from Cordova, IL)
  • 2 days ago

Store 4701212: 1827 18th Ave, East Moline, Illinois 61244 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative, Overnights

  • Clinton, IA (13 miles from Cordova, IL)
  • 2 days ago
  • Clinton, IA (13 miles from Cordova, IL)
  • 2 days ago

Store 4706602: 1530 North 2nd Street, Clinton, Iowa 52732 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Inbound Customer Service Agent

  • Moline, IL (18 miles from Cordova, IL)
  • 2 days ago
  • Moline, IL (18 miles from Cordova, IL)
  • 2 days ago

Qualifications : 3+ years related experience and/or training in the field of customer service or prior supervisory experience....

Remote Senior Customer Service Representative

  • Davenport, IA (20 miles from Cordova, IL)
  • 9 days ago
  • Davenport, IA (20 miles from Cordova, IL)
  • 9 days ago

The Role This position is responsible for providing world-class customer service to auto insurance customers while resolving customer inquiries and procuring total loss information from insurers and...

Remote Work

Customer Service Representative - Commercial Lines

  • Davenport, IA (20 miles from Cordova, IL)
  • 9 days ago
  • Davenport, IA (20 miles from Cordova, IL)
  • 9 days ago

service focus Proficient in Microsoft Office or similar systems, including spreadsheets, email, word processing, and presentation software Grow, with us: AssuredPartners is passionate about fueling...

Bank Teller/Customer Service Representative

  • Moline, IL (18 miles from Cordova, IL)
  • 24 days ago
  • Moline, IL (18 miles from Cordova, IL)
  • 24 days ago

About the role The Bank Teller/Customer Service Representative role processes transactions accurately and efficiently in accordance with established policies and procedures....

Customer Service Representative

  • Moline, IL (18 miles from Cordova, IL)
  • 25 days ago
  • Moline, IL (18 miles from Cordova, IL)
  • 25 days ago

Customer Service Representative#25-64098 $18.24-$20.27 per hour Moline, IL All On-site Job Description Our Client, an Agriculture Products company, is looking for a Customer Service Representative for...

Insurance Customer Service Representative

  • Davenport, IA (20 miles from Cordova, IL)
  • 28 days ago
  • Davenport, IA (20 miles from Cordova, IL)
  • 28 days ago

service focus Proficient in Microsoft Office or similar systems, including spreadsheets, email, word processing, and presentation software Grow, with us: AssuredPartners is passionate about fueling...

Rainstorm Car Wash Customer Service Representative

  • Moline, IL (18 miles from Cordova, IL)
  • 30+ days ago
  • Moline, IL (18 miles from Cordova, IL)
  • 30+ days ago

EXPERIENCE: Customer service and some sales experience preferred....

Bilingual French And English Customer Service Representative

  • Moline, IL (18 miles from Cordova, IL)
  • 30+ days ago
  • Moline, IL (18 miles from Cordova, IL)
  • 30+ days ago

Customer Service-Inbound Calls KONE located in Moline, IL is looking for hardworking, motivated talent to join their customer service team....

Retail Customer Service Associate

  • Silvis, IL (16 miles from Cordova, IL)
  • 30+ days ago
  • Silvis, IL (16 miles from Cordova, IL)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3887 Elmore Ave, Davenport, IA 52807...

Retail Customer Service Associate

  • Colona, IL (16 miles from Cordova, IL)
  • 30+ days ago
  • Colona, IL (16 miles from Cordova, IL)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3887 Elmore Ave, Davenport, IA 52807...

Demographic Data for Cordova, IL

Moving to Cordova, IL? Find some basic demographic data about Cordova, IL below.


Local
National
1,121
25
Small

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Title Synonyms

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Salary for Customer Service Jobs in Cordova, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Cordova, IL offer the following education background
High School or GED
34.7%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Cordova, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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