Customer Service Jobs in Coal City, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Pharmacy Customer Service Associate
- Shorewood, IL (16 miles from Coal City, IL)
- 5 hours ago
- Shorewood, IL (16 miles from Coal City, IL)
- 5 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Experience Associate - Work From Home
- Plainfield, IL (19 miles from Coal City, IL)
- 20 hours ago
- Plainfield, IL (19 miles from Coal City, IL)
- 20 hours ago
FT Customer Experience Associate - Work From Home [Customer Service / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Experience Associate...
Remote WorkCustomer Service Representative
- Channahon, IL (10 miles from Coal City, IL)
- 1 day ago
- Channahon, IL (10 miles from Coal City, IL)
- 1 day ago
Store 4706875: 26950 W Eames St, Channahon, Illinois 60410 Shift Availability Overnight Job Type Part time Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative - Afternoon Shift
- Joliet, IL (16 miles from Coal City, IL)
- 6 days ago
- Joliet, IL (16 miles from Coal City, IL)
- 6 days ago
Customer Service Representative - Afternoon Shift Requisition Id: 381327 Business Unit: LTL Location: Joliet, IL, US, 60436 **What youll need to succeed as a Customer Service Representative at XPO**...
Remote --- Customer Service Representative
- Joliet, IL (16 miles from Coal City, IL)
- 6 days ago
- Joliet, IL (16 miles from Coal City, IL)
- 6 days ago
Category : Customer Service/SupportAbout TPTP is a global, digital business services company....
Remote Work- New Lenox, IL (21 miles from Coal City, IL)
- 6 days ago
- New Lenox, IL (21 miles from Coal City, IL)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Experience Associate, Louis Joliet - Full Time
- Joliet, IL (16 miles from Coal City, IL)
- 7 days ago
- Joliet, IL (16 miles from Coal City, IL)
- 7 days ago
Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...
Customer Service Representative, PT - Open Availability
- Plainfield, IL (19 miles from Coal City, IL)
- 9 days ago
- Plainfield, IL (19 miles from Coal City, IL)
- 9 days ago
Store 4706825: 13450 S Rt 59, Plainfield, Illinois 60585 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Retail Customer Service Associate
- Joliet, IL (16 miles from Coal City, IL)
- 9 days ago
- Joliet, IL (16 miles from Coal City, IL)
- 9 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 321 S Larkin Ave, Joliet, IL 60436...
Retail Customer Service Cashier
- Wilmington, IL (10 miles from Coal City, IL)
- 10 days ago
- Wilmington, IL (10 miles from Coal City, IL)
- 10 days ago
Job Functions: General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Retail Customer Service Cashier
- Morris, IL (9 miles from Coal City, IL)
- 12 days ago
- Morris, IL (9 miles from Coal City, IL)
- 12 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative
- Joliet, IL (16 miles from Coal City, IL)
- 12 days ago
- Joliet, IL (16 miles from Coal City, IL)
- 12 days ago
Showcase strong problem-solving skills and deliver exceptional customer service. Join a forward-thinking team dedicated to client satisfaction and your professional development....
Warehouse Customer Service Representative
- Wilmington, IL (10 miles from Coal City, IL)
- 13 days ago
- Wilmington, IL (10 miles from Coal City, IL)
- 13 days ago
Maintains current and accurate procedure book which details the processing requirements for each account; prepares any report concerning customer services activities and performs other customer service...
Customer Service Associate - Temporary
- Joliet, IL (16 miles from Coal City, IL)
- 15 days ago
- Joliet, IL (16 miles from Coal City, IL)
- 15 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative, PT 3rd Shift - Weekends
- Yorkville, IL (23 miles from Coal City, IL)
- 21 days ago
- Yorkville, IL (23 miles from Coal City, IL)
- 21 days ago
Store 4706712: 1421 N Bridge St, Yorkville, Illinois 60560 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Coal City, IL
Moving to Coal City, IL? Find some basic demographic data about Coal City, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Coal City, IL
Highest Education Level
Customer Services in Coal City, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Cashier Skills
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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