Customer Service Jobs in Clinton, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Lincoln, IL (20 miles from Clinton, IL)
- 12 hours ago
- Lincoln, IL (20 miles from Clinton, IL)
- 12 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Bloomington, IL (23 miles from Clinton, IL)
- 2 days ago
- Bloomington, IL (23 miles from Clinton, IL)
- 2 days ago
Experience more with a career at COUNTRY Financial! We're excited you're interested in a career at COUNTRY as we strive toward our vision - to enrich lives in the communities we serve. Our...
- Lincoln, IL (20 miles from Clinton, IL)
- 2 days ago
- Lincoln, IL (20 miles from Clinton, IL)
- 2 days ago
Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...
Store 4701416: 60 Cedar Square, Clinton, Illinois 61727 Availability - Shift/Days Part time Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Cashier / Customer Service Associate - Clinton 3rd shift
- Clinton, IL
- 6 days ago
- Clinton, IL
- 6 days ago
For our entry-level customer service associates, there are Overnight shifts available....
Customer Service Representative
- Decatur, IL (22 miles from Clinton, IL)
- 8 days ago
- Decatur, IL (22 miles from Clinton, IL)
- 8 days ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Customer Service Representative
- Bloomington, IL (23 miles from Clinton, IL)
- 10 days ago
- Bloomington, IL (23 miles from Clinton, IL)
- 10 days ago
Are you looking for a temp-to-hire opportunity where you can apply your collections and customer service skills in the medical supply industry?...
Customer Service Representative, PT Open Availability
- Bloomington, IL (23 miles from Clinton, IL)
- 14 days ago
- Bloomington, IL (23 miles from Clinton, IL)
- 14 days ago
Store 4701407: 2412 S Main St, Bloomington, Illinois 61704 Availability - Shift/Days Part time Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Customer service representative
- Bloomington, IL (23 miles from Clinton, IL)
- 17 days ago
- Bloomington, IL (23 miles from Clinton, IL)
- 17 days ago
Preferred: 1 year in an auto body or similar work environment including previous customer service experience....
- Bloomington, IL (23 miles from Clinton, IL)
- 17 days ago
- Bloomington, IL (23 miles from Clinton, IL)
- 17 days ago
A Customer Service Representative is responsible for engaging with customers on behalf of the company....
Customer Service Representative
- Decatur, IL (22 miles from Clinton, IL)
- 18 days ago
- Decatur, IL (22 miles from Clinton, IL)
- 18 days ago
Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...
Retail Customer Service Cashier
- Le Roy, IL (18 miles from Clinton, IL)
- 21 days ago
- Le Roy, IL (18 miles from Clinton, IL)
- 21 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative, PT Mid Shift
- Decatur, IL (22 miles from Clinton, IL)
- 24 days ago
- Decatur, IL (22 miles from Clinton, IL)
- 24 days ago
Store 4701313: 205 W First Dr, Decatur, Illinois 62521 Availability - Shift/Days Part time Day Shift - Evenings - Overnight Shift Customer Service Representative We want you to join our team as a Customer...
Spanish Bilingual Remote Customer Service Representative
- Clinton, IL
- 26 days ago
- Clinton, IL
- 26 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkCustomer Service Representative
- Decatur, IL (22 miles from Clinton, IL)
- 26 days ago
- Decatur, IL (22 miles from Clinton, IL)
- 26 days ago
Customer service experience required. Strong interpersonal skills and excellent written and oral communication skills required. Excellent attendance. Transit experience a plus....
Demographic Data for Clinton, IL
Moving to Clinton, IL? Find some basic demographic data about Clinton, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Clinton, IL
Highest Education Level
Customer Services in Clinton, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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