Customer Service Jobs in Cicero, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Naperville, IL (20 miles from Cicero, IL)
- 1 day ago
- Naperville, IL (20 miles from Cicero, IL)
- 1 day ago
service in a business-to-business environment Ability to work onsite in Lincolnshire for in person training during the first two weeks Able to work an 8-hour shift between 7:00 AM-6PM and in person...
Inside Sales-Reactivation Specialist
- Naperville, IL (20 miles from Cicero, IL)
- 5 days ago
- Naperville, IL (20 miles from Cicero, IL)
- 5 days ago
service in a business-to-business environment Ability to work onsite in Lincolnshire for in person training during the first two weeks Able to work an 8-hour shift between 7:00 AM-6PM and in person...
Customer Service Representative
- Chicago, IL (6 miles from Cicero, IL)
- 9 hours ago
- Chicago, IL (6 miles from Cicero, IL)
- 9 hours ago
We are looking to add a Customer Service Representative to our team at Dogaholics!...
- Oak Brook, IL (9 miles from Cicero, IL)
- 9 hours ago
- Oak Brook, IL (9 miles from Cicero, IL)
- 9 hours ago
Education requirements include: High School Diploma; Experience requirements include: 2-3 years Customer Care or Customer Service experience....
Customer Service & Retail Front Desk Associate - Store#67 - 1010 75th St
- Downers Grove, IL (14 miles from Cicero, IL)
- 9 hours ago
- Downers Grove, IL (14 miles from Cicero, IL)
- 9 hours ago
Customer service representatives, technicians, managers, and many more positions are available across the country....
Bilingual Customer Service Representative
- Chicago, IL (6 miles from Cicero, IL)
- 9 hours ago
- Chicago, IL (6 miles from Cicero, IL)
- 9 hours ago
Apply to be an Customer Service Representative today! #P3 #CB 9872568...
Pharmacy Customer Service Associate
- Prospect Heights, IL (20 miles from Cicero, IL)
- 9 hours ago
- Prospect Heights, IL (20 miles from Cicero, IL)
- 9 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Villa Park, IL (11 miles from Cicero, IL)
- 9 hours ago
- Villa Park, IL (11 miles from Cicero, IL)
- 9 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Homewood, IL (21 miles from Cicero, IL)
- 11 hours ago
- Homewood, IL (21 miles from Cicero, IL)
- 11 hours ago
Help at Home is hiring! We offer weekly pay between $18.00-$21.50 per hour ($18.50-$22.00/hr for Chicagoland area offices) and a generous incentive program up to $10,000* in bonuses per year! Help...
Amazon Locker+ Customer Service Associate
- Chicago, IL (6 miles from Cicero, IL)
- 12 hours ago
- Chicago, IL (6 miles from Cicero, IL)
- 12 hours ago
Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
- Hickory Hills, IL (8 miles from Cicero, IL)
- 13 hours ago
- Hickory Hills, IL (8 miles from Cicero, IL)
- 13 hours ago
A Client Service Representative position is a key customer service position within the company....
Remote Call Center Customer Service Representative
- Chicago, IL (6 miles from Cicero, IL)
- 1 day ago
- Chicago, IL (6 miles from Cicero, IL)
- 1 day ago
Experienced remote call center customer service representatives are encouraged to APPLY NOW!!!...
Remote Work- Chicago, IL (6 miles from Cicero, IL)
- 1 day ago
- Chicago, IL (6 miles from Cicero, IL)
- 1 day ago
Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...
Customer Service Representative - Electrical
- Hammond, IN (18 miles from Cicero, IL)
- 1 day ago
- Hammond, IN (18 miles from Cicero, IL)
- 1 day ago
As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction....
Customer Service Representative
- Oak Forest, IL (16 miles from Cicero, IL)
- 1 day ago
- Oak Forest, IL (16 miles from Cicero, IL)
- 1 day ago
Store 4706823: 5600 W 159th St, Oak Forest, Illinois 60452 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Cicero, IL
Moving to Cicero, IL? Find some basic demographic data about Cicero, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Cicero, IL
Highest Education Level
Customer Services in Cicero, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles

Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »