Customer Service Jobs in Cicero, IL

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 211 Jobs

Customer Service Representative

  • Naperville, IL (20 miles from Cicero, IL)
  • 1 day ago
  • Naperville, IL (20 miles from Cicero, IL)
  • 1 day ago

service in a business-to-business environment Ability to work onsite in Lincolnshire for in person training during the first two weeks Able to work an 8-hour shift between 7:00 AM-6PM and in person...

Inside Sales-Reactivation Specialist

  • Naperville, IL (20 miles from Cicero, IL)
  • 5 days ago
  • Naperville, IL (20 miles from Cicero, IL)
  • 5 days ago

service in a business-to-business environment Ability to work onsite in Lincolnshire for in person training during the first two weeks Able to work an 8-hour shift between 7:00 AM-6PM and in person...

Customer Service Representative

  • Chicago, IL (6 miles from Cicero, IL)
  • 9 hours ago
  • Chicago, IL (6 miles from Cicero, IL)
  • 9 hours ago

We are looking to add a Customer Service Representative to our team at Dogaholics!...

Customer Care Representative

  • Oak Brook, IL (9 miles from Cicero, IL)
  • 9 hours ago
  • Oak Brook, IL (9 miles from Cicero, IL)
  • 9 hours ago

Education requirements include: High School Diploma; Experience requirements include: 2-3 years Customer Care or Customer Service experience....

Customer Service & Retail Front Desk Associate - Store#67 - 1010 75th St

  • Downers Grove, IL (14 miles from Cicero, IL)
  • 9 hours ago
  • Downers Grove, IL (14 miles from Cicero, IL)
  • 9 hours ago

Customer service representatives, technicians, managers, and many more positions are available across the country....

Bilingual Customer Service Representative

  • Chicago, IL (6 miles from Cicero, IL)
  • 9 hours ago
  • Chicago, IL (6 miles from Cicero, IL)
  • 9 hours ago

Apply to be an Customer Service Representative today! #P3 #CB 9872568...

Pharmacy Customer Service Associate

  • Prospect Heights, IL (20 miles from Cicero, IL)
  • 9 hours ago
  • Prospect Heights, IL (20 miles from Cicero, IL)
  • 9 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Villa Park, IL (11 miles from Cicero, IL)
  • 9 hours ago
  • Villa Park, IL (11 miles from Cicero, IL)
  • 9 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Homewood, IL (21 miles from Cicero, IL)
  • 11 hours ago
  • Homewood, IL (21 miles from Cicero, IL)
  • 11 hours ago

Help at Home is hiring! We offer weekly pay between $18.00-$21.50 per hour ($18.50-$22.00/hr for Chicagoland area offices) and a generous incentive program up to $10,000* in bonuses per year! Help...

Amazon Locker+ Customer Service Associate

  • Chicago, IL (6 miles from Cicero, IL)
  • 12 hours ago
  • Chicago, IL (6 miles from Cicero, IL)
  • 12 hours ago

Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...

Client Service Representative

  • Hickory Hills, IL (8 miles from Cicero, IL)
  • 13 hours ago
  • Hickory Hills, IL (8 miles from Cicero, IL)
  • 13 hours ago

A Client Service Representative position is a key customer service position within the company....

Remote Call Center Customer Service Representative

  • Chicago, IL (6 miles from Cicero, IL)
  • 1 day ago
  • Chicago, IL (6 miles from Cicero, IL)
  • 1 day ago

Experienced remote call center customer service representatives are encouraged to APPLY NOW!!!...

Remote Work

Retail Customer Service

  • Chicago, IL (6 miles from Cicero, IL)
  • 1 day ago
  • Chicago, IL (6 miles from Cicero, IL)
  • 1 day ago

Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...

Customer Service Representative - Electrical

  • Hammond, IN (18 miles from Cicero, IL)
  • 1 day ago
  • Hammond, IN (18 miles from Cicero, IL)
  • 1 day ago

As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction....

Customer Service Representative

  • Oak Forest, IL (16 miles from Cicero, IL)
  • 1 day ago
  • Oak Forest, IL (16 miles from Cicero, IL)
  • 1 day ago

Store 4706823: 5600 W 159th St, Oak Forest, Illinois 60452 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Demographic Data for Cicero, IL

Moving to Cicero, IL? Find some basic demographic data about Cicero, IL below.


Local
National
85,673
996
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
customer service
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Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Cicero, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Cicero, IL offer the following education background
High School or GED
34.7%
Bachelor's Degree
25.3%
Associate's Degree
15.9%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Cicero, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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