Customer Service Jobs in Chicago, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Associate - Temporary
- Dolton, IL (19 miles from Chicago, IL)
- 5 hours ago
- Dolton, IL (19 miles from Chicago, IL)
- 5 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Northfield, IL (14 miles from Chicago, IL)
- 5 hours ago
- Northfield, IL (14 miles from Chicago, IL)
- 5 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Palos Heights, IL (18 miles from Chicago, IL)
- 5 hours ago
- Palos Heights, IL (18 miles from Chicago, IL)
- 5 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative, PT
- Oak Park, IL (7 miles from Chicago, IL)
- 15 hours ago
- Oak Park, IL (7 miles from Chicago, IL)
- 15 hours ago
Store 4706758: 401 Madison St, Oak Park, Illinois 60302 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
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Associate Customer Care Representative
- Lisle, IL (23 miles from Chicago, IL)
- 17 hours ago
- Lisle, IL (23 miles from Chicago, IL)
- 17 hours ago
Description Associate Customer Service Representative Chicago Regional 2300 Cabot Dr, Suite 200, Lisle, IL 60532: Thank you for considering Amica as part of your career journey, where your future is...
Remote WorkThis customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Lead Retail Customer Service Associate
- Lincolnshire, IL (23 miles from Chicago, IL)
- 18 hours ago
- Lincolnshire, IL (23 miles from Chicago, IL)
- 18 hours ago
service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...
Customer Service Representative, 2nd Shift
- Orland Park, IL (21 miles from Chicago, IL)
- 18 hours ago
- Orland Park, IL (21 miles from Chicago, IL)
- 18 hours ago
Store 4706868: 17940 Wolf Rd, Orland Park, Illinois 60467 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, Afternoon
- Lincolnwood, IL (8 miles from Chicago, IL)
- 18 hours ago
- Lincolnwood, IL (8 miles from Chicago, IL)
- 18 hours ago
Store 4706719: 7201 N Cicero Ave, Lincolnwood, Illinois 60712 Availability - Shift/Days Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Chicago Ridge, IL (14 miles from Chicago, IL)
- 18 hours ago
- Chicago Ridge, IL (14 miles from Chicago, IL)
- 18 hours ago
Store 4706766: 6358 W 111th St, Chicago Ridge, Illinois 60415 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, Afternoons
- Oak Brook, IL (15 miles from Chicago, IL)
- 18 hours ago
- Oak Brook, IL (15 miles from Chicago, IL)
- 18 hours ago
Store 4706702: 2210 W 22nd St, Oak Brook, Illinois 60523 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, PT 2nd Shift
- Wheaton, IL (24 miles from Chicago, IL)
- 18 hours ago
- Wheaton, IL (24 miles from Chicago, IL)
- 18 hours ago
Store 4706709: 100 W Geneva, Wheaton, Illinois 60187 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, Overnights
- Wheaton, IL (24 miles from Chicago, IL)
- 18 hours ago
- Wheaton, IL (24 miles from Chicago, IL)
- 18 hours ago
Store 4706722: 2025 S Naperville Rd, Wheaton, Illinois 60187 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
**Requirement for Remote Call Center Representative:** Successfully complete customer service assessment & typing test....
Remote WorkCustomer Service Associate - 7am - 3:30pm
- Northlake, IL (11 miles from Chicago, IL)
- 1 day ago
- Northlake, IL (11 miles from Chicago, IL)
- 1 day ago
Preferred Qualifications Prior experience working in multiple departments in a distribution center. Previous experience operating material handling equipment. Ability to understand written...
Demographic Data for Chicago, IL
Moving to Chicago, IL? Find some basic demographic data about Chicago, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Chicago, IL
Highest Education Level
Customer Services in Chicago, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Relationship Management
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Sales
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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