Customer Service Jobs in Chicago, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Lincolnshire, IL (23 miles from Chicago, IL)
- 60+ days ago
- Lincolnshire, IL (23 miles from Chicago, IL)
- 60+ days ago
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...
Customer Service Associate - Temporary
- Bridgeview, IL (13 miles from Chicago, IL)
- moments ago
- Bridgeview, IL (13 miles from Chicago, IL)
- moments ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative II
- Melrose Park, IL (10 miles from Chicago, IL)
- 2 hours ago
- Melrose Park, IL (10 miles from Chicago, IL)
- 2 hours ago
Intermediate knowledge of customer service principles and practices. Analytical skills and good service orientation....
Dispensary Associate-PT (Tinley Park)
- Tinley Park, IL (24 miles from Chicago, IL)
- 3 hours ago
- Tinley Park, IL (24 miles from Chicago, IL)
- 3 hours ago
We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....
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When it comes to customer service experience, our dispensaries will set a new standard of excellence, emphasizing health and wellness by a highly knowledgeable Team....
- Chicago, IL
- 7 hours ago
- Chicago, IL
- 7 hours ago
Position Summary The Extra Help Customer Service Representative performs intermediate-level customer service functions....
Customer Service Representative
- Evergreen Park, IL (12 miles from Chicago, IL)
- 14 hours ago
- Evergreen Park, IL (12 miles from Chicago, IL)
- 14 hours ago
Store 4706755: 10258 S Kedzie Ave, Evergreen Park, Illinois 60805 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
- Hometown, IL (12 miles from Chicago, IL)
- 14 hours ago
- Hometown, IL (12 miles from Chicago, IL)
- 14 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Melrose Park, IL (10 miles from Chicago, IL)
- 14 hours ago
- Melrose Park, IL (10 miles from Chicago, IL)
- 14 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Pharmacy Customer Service Associate
- Lyons, IL (10 miles from Chicago, IL)
- 14 hours ago
- Lyons, IL (10 miles from Chicago, IL)
- 14 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative, PT 3rd Shift - Weekends Included
- Lombard, IL (18 miles from Chicago, IL)
- 1 day ago
- Lombard, IL (18 miles from Chicago, IL)
- 1 day ago
Store 4706731: 600 W North Ave, Lombard, Illinois 60148 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Integrated Power Services Careers - Customer Service Representative
- Thornton, IL (23 miles from Chicago, IL)
- 1 day ago
- Thornton, IL (23 miles from Chicago, IL)
- 1 day ago
Responsibilities & Expectations: As a Customer Service Representative at IPS, you will be the primary contact for our customers throughout their entire repair experience-from receipt and quoting to...
Extra Help - Customer Service Representative - Labs/Pathology Services
- Chicago, IL
- 1 day ago
- Chicago, IL
- 1 day ago
Position Summary The Extra Help Customer Service Representative performs intermediate-level customer service functions....
Customer Service Representative
- Northlake, IL (11 miles from Chicago, IL)
- 1 day ago
- Northlake, IL (11 miles from Chicago, IL)
- 1 day ago
Bilingual - Spanish & English * High school diploma * Microsoft Office experience * 1 year of customer service experience within a call center environment....
The Part Time Customer Service and Sales Associate is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our...
Demographic Data for Chicago, IL
Moving to Chicago, IL? Find some basic demographic data about Chicago, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Chicago, IL
Highest Education Level
Customer Services in Chicago, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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