Customer Service Jobs in Chicago Heights, IL

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 74 Jobs

Customer Service Representative

  • Merrillville, IN (14 miles from Chicago Heights, IL)
  • 9 hours ago
  • Merrillville, IN (14 miles from Chicago Heights, IL)
  • 9 hours ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Associate

  • Orland Park, IL (14 miles from Chicago Heights, IL)
  • 9 hours ago
  • Orland Park, IL (14 miles from Chicago Heights, IL)
  • 9 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Dispensary Associate (Part-Time) - Be. (Blue Island)

  • Blue Island, IL (10 miles from Chicago Heights, IL)
  • 18 hours ago
  • Blue Island, IL (10 miles from Chicago Heights, IL)
  • 18 hours ago

service and people skills Experience working with electronic records preferred Ability to work independently, coordinate multiple tasks, prioritize work Excellent organizational skills, detail-oriented...

Dominos Pizza Customer Service Representative/ Pizza Maker Monee IL. Must be atleast 18

  • Monee, IL (12 miles from Chicago Heights, IL)
  • 18 hours ago
  • Monee, IL (12 miles from Chicago Heights, IL)
  • 18 hours ago

Customer Service Representative:Domino's Pizza Richton Park is looking for Full or Part Time well groomed, outgoing individuals that are capable of communicating efficiently with a wide range of people...

Customer Service Agent

  • Flossmoor, IL (4 miles from Chicago Heights, IL)
  • 22 hours ago
  • Flossmoor, IL (4 miles from Chicago Heights, IL)
  • 22 hours ago

JOB SUMMARY: Under the supervision and direction of the Manager, the Customer Service Agent is responsible for the efficient operation of the customer service desk....

Senior Customer Service Representative

  • Hammond, IN (10 miles from Chicago Heights, IL)
  • 1 day ago
  • Hammond, IN (10 miles from Chicago Heights, IL)
  • 1 day ago

As a Senior Customer Service Representative, you will respond to customer inquiries by telephone, e-mail, or walk-ins to provide inquiry and/or problem resolution....

Customer Service Representative

  • Oak Forest, IL (10 miles from Chicago Heights, IL)
  • 1 day ago
  • Oak Forest, IL (10 miles from Chicago Heights, IL)
  • 1 day ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Pharmacy Customer Service Associate

  • Willowbrook, IL (23 miles from Chicago Heights, IL)
  • 1 day ago
  • Willowbrook, IL (23 miles from Chicago Heights, IL)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Lyons, IL (23 miles from Chicago Heights, IL)
  • 3 days ago
  • Lyons, IL (23 miles from Chicago Heights, IL)
  • 3 days ago

This isn't just building a career. This is transforming healthcare. There's no better feeling in a job than helping people live more joyful lives through better health in the communities you...

Customer Service Representative

  • Merrillville, IN (14 miles from Chicago Heights, IL)
  • 3 days ago
  • Merrillville, IN (14 miles from Chicago Heights, IL)
  • 3 days ago

Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...

Customer Service Representative - Open Availability

  • Berwyn, IL (23 miles from Chicago Heights, IL)
  • 4 days ago
  • Berwyn, IL (23 miles from Chicago Heights, IL)
  • 4 days ago

Store 4706756: 6400 Ogden Ave, Berwyn, Illinois 60402 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Pharmacy Customer Service Associate

  • Palos Hills, IL (17 miles from Chicago Heights, IL)
  • 6 days ago
  • Palos Hills, IL (17 miles from Chicago Heights, IL)
  • 6 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative, PT 2nd Shift

  • Oak Lawn, IL (15 miles from Chicago Heights, IL)
  • 7 days ago
  • Oak Lawn, IL (15 miles from Chicago Heights, IL)
  • 7 days ago

Store 4706706: 10601 S Cicero, Oak Lawn, Illinois 60453 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Client Service Representative

  • Schererville, IN (8 miles from Chicago Heights, IL)
  • 8 days ago
  • Schererville, IN (8 miles from Chicago Heights, IL)
  • 8 days ago

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. The Client Service...

Customer Service Representative

  • Steger, IL (3 miles from Chicago Heights, IL)
  • 8 days ago
  • Steger, IL (3 miles from Chicago Heights, IL)
  • 8 days ago

Store 4706751: 3507 Chicago Rd, Steger, Illinois 60475 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Demographic Data for Chicago Heights, IL

Moving to Chicago Heights, IL? Find some basic demographic data about Chicago Heights, IL below.


Local
National
53,515
889
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Chicago Heights, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Chicago Heights, IL offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Chicago Heights, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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