Customer Service Jobs in Chatham, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Associate - Temporary
- Springfield, IL (10 miles from Chatham, IL)
- 4 hours ago
- Springfield, IL (10 miles from Chatham, IL)
- 4 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Springfield, IL (10 miles from Chatham, IL)
- 2 days ago
- Springfield, IL (10 miles from Chatham, IL)
- 2 days ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Customer Service Representative, Life Contact Center
- Springfield, IL (10 miles from Chatham, IL)
- 3 days ago
- Springfield, IL (10 miles from Chatham, IL)
- 3 days ago
You will be responsible for answering inbound calls where you'll be addressing customer service inquiries and concerns....
Remote WorkCustomer Service Representative, Specialized Services Bagster
- Springfield, IL (10 miles from Chatham, IL)
- 3 days ago
- Springfield, IL (10 miles from Chatham, IL)
- 3 days ago
They are responsible for working with customers to creatively solve problems and resolve any identified customer service issues....
Senior Customer Service Representative - Corporate Filings
- Springfield, IL (10 miles from Chatham, IL)
- 3 days ago
- Springfield, IL (10 miles from Chatham, IL)
- 3 days ago
**What You'll be Doing:** As a Senior Customer Service Representative, you will leverage your specialized skills to provide comprehensive support and resolve non-standard operational problems....
Customer Service Representative, PT Open Availability
- Springfield, IL (10 miles from Chatham, IL)
- 4 days ago
- Springfield, IL (10 miles from Chatham, IL)
- 4 days ago
Store 4701304: 2641 W Monroe St, Springfield, Illinois 62704 Availability - Shift/Days Part time Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative, Overnights
- Springfield, IL (10 miles from Chatham, IL)
- 4 days ago
- Springfield, IL (10 miles from Chatham, IL)
- 4 days ago
Store 4701303: 2120 N Dirksen Pkwy, Springfield, Illinois 62702 Availability - Shift/Days Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, Evenings
- Springfield, IL (10 miles from Chatham, IL)
- 4 days ago
- Springfield, IL (10 miles from Chatham, IL)
- 4 days ago
Store 4701422: 2700 Stevenson Dr, Springfield, Illinois 62703 Availability - Shift/Days Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative 12:30pm-9pm EST
- Springfield, IL (10 miles from Chatham, IL)
- 5 days ago
- Springfield, IL (10 miles from Chatham, IL)
- 5 days ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Pharmacy Customer Service Associate
- Sherman, IL (18 miles from Chatham, IL)
- 6 days ago
- Sherman, IL (18 miles from Chatham, IL)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative / Teller
- Taylorville, IL (24 miles from Chatham, IL)
- 7 days ago
- Taylorville, IL (24 miles from Chatham, IL)
- 7 days ago
Seeking a Full-Time Customer Service Representative/Teller to open all types of deposit accounts and process customer transactions....
Retail Customer Service Cashier
- Williamsville, IL (22 miles from Chatham, IL)
- 8 days ago
- Williamsville, IL (22 miles from Chatham, IL)
- 8 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Healthcare Inbound Customer Service Agent
- Springfield, IL (10 miles from Chatham, IL)
- 8 days ago
- Springfield, IL (10 miles from Chatham, IL)
- 8 days ago
We are seeking highly motivated Customer Service Agents, preferably with a healthcare background, although not necessary as we will train....
Cashier / Customer Service Associate - Taylorville 3rd
- Taylorville, IL (24 miles from Chatham, IL)
- 14 days ago
- Taylorville, IL (24 miles from Chatham, IL)
- 14 days ago
Join the Mach 1 Team based in Taylorville! Are you looking for an exciting job that allows you to interact with people, stay engaged, and earn some extra money? Mach 1 is currently seeking...
Healthcare Inbound Customer Service Agent - Remote (Winston Salem, NC)
- Springfield, IL (10 miles from Chatham, IL)
- 15 days ago
- Springfield, IL (10 miles from Chatham, IL)
- 15 days ago
We are seeking highly motivated Customer Service Agents, preferably with a healthcare background, although not necessary as we will train....
Remote WorkDemographic Data for Chatham, IL
Moving to Chatham, IL? Find some basic demographic data about Chatham, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Chatham, IL
Highest Education Level
Customer Services in Chatham, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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