Customer Service Jobs in Champaign, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
service in a business-to-business environment Ability to work onsite in Lincolnshire for in person training during the first two weeks Able to work an 8-hour shift between 7:00 AM-6PM and in person...
Retail Customer Service Cashier
- Tuscola, IL (21 miles from Champaign, IL)
- 6 days ago
- Tuscola, IL (21 miles from Champaign, IL)
- 6 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative, Open Availability
- Urbana, IL (1 mile from Champaign, IL)
- 9 days ago
- Urbana, IL (1 mile from Champaign, IL)
- 9 days ago
Store 4701434: 810 W Green, Urbana, Illinois 61801 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Representative, Full or Part Time
- Champaign, IL
- 12 days ago
- Champaign, IL
- 12 days ago
Store 4701399: 1601 W Springfield Ave, Champaign, Illinois 61821 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Store 4701442: 1511 N Prospect, Champaign, Illinois 61820 Availability - Shift/Days Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative....
Store 4701226: 1301 S Mattis Ave, Champaign, Illinois 61821 Availability - Shift/Days Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Urbana, IL (1 mile from Champaign, IL)
- 13 days ago
- Urbana, IL (1 mile from Champaign, IL)
- 13 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative, PT
- Monticello, IL (18 miles from Champaign, IL)
- 13 days ago
- Monticello, IL (18 miles from Champaign, IL)
- 13 days ago
Store 4701431: 802 Iron Horse Place, Monticello, Illinois 61856 Availability - Shift/Days Part time Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Cashier / Customer Service Associate - Champaign 3rd
- Champaign, IL
- 16 days ago
- Champaign, IL
- 16 days ago
A DAY IN THE LIFE AS ENTRY-LEVEL CUSTOMER SERVICE ASSOCIATE You are the face of our convenience store!...
service and/or sales experience is required; knowledge of training/coaching preferred Skills / Knowledge / Abilities Excellent customer service skills (helpful, friendly, and courteous) Effective listening...
Seasonal Customer Care Representative
- Urbana, IL (1 mile from Champaign, IL)
- 17 days ago
- Urbana, IL (1 mile from Champaign, IL)
- 17 days ago
The primary purpose of this position is to provide exemplary customer service to customers....
Customer Service Representative, PT Overnights
- Urbana, IL (1 mile from Champaign, IL)
- 18 days ago
- Urbana, IL (1 mile from Champaign, IL)
- 18 days ago
Store 4700159: 1809 N Cunningham Ave, Urbana, Illinois 61802 Availability - Shift/Days Part time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, PT Evenings
- Urbana, IL (1 mile from Champaign, IL)
- 18 days ago
- Urbana, IL (1 mile from Champaign, IL)
- 18 days ago
Store 4700159: 1809 N Cunningham Ave, Urbana, Illinois 61802 Availability - Shift/Days Part time Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, FT Open Availability
- Champaign, IL
- 19 days ago
- Champaign, IL
- 19 days ago
Store 4701438: 3604 N Mattis, Champaign, Illinois 61822 Availability - Shift/Days Full time Day Shift - Evenings - Overnight Shift Customer Service Representative We want you to join our team as a Customer...
Demographic Data for Champaign, IL
Moving to Champaign, IL? Find some basic demographic data about Champaign, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Champaign, IL
Highest Education Level
Customer Services in Champaign, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Collaboration
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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