Customer Service Jobs in Centralia, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Electrical Supply - Customer Service Representative
- Mount Vernon, IL (19 miles from Centralia, IL)
- 4 days ago
- Mount Vernon, IL (19 miles from Centralia, IL)
- 4 days ago
Customer Service Representative - Electrical Supply Mt. Vernon, IL At Kirby Risk, a Customer Service Representative is a Multi-Faceted Role with Opportunities for Growth and Development!...
Customer Service Representative, Evenings
- Salem, IL (14 miles from Centralia, IL)
- 14 days ago
- Salem, IL (14 miles from Centralia, IL)
- 14 days ago
Store 4700152: 1531 W Main St, Salem, Illinois 62881 Availability - Shift/Days Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative....
Customer Service Representative
- Mount Vernon, IL (19 miles from Centralia, IL)
- 23 days ago
- Mount Vernon, IL (19 miles from Centralia, IL)
- 23 days ago
Store 4701334: 103 S 44th St, Mt Vernon, Illinois 62864 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, Mid Shift
- Nashville, IL (20 miles from Centralia, IL)
- 24 days ago
- Nashville, IL (20 miles from Centralia, IL)
- 24 days ago
Store 4701354: 150 N Mill St, Nashville, Illinois 62263 Availability - Shift/Days Day Shift - Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
What will I be doing as a Customer Service Representative? Provide Customer Service Excellence: Exceeding customer expectations and the commitments that we have made....
- Vandalia, IL (24 miles from Centralia, IL)
- 30+ days ago
- Vandalia, IL (24 miles from Centralia, IL)
- 30+ days ago
The primary purpose of this position is to provide exemplary customer service to customers....
Store 4701349: 1515 E McCord St, Centralia, Illinois 62801 Availability - Shift/Days Full time Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative, PT Mid Shift
- Mount Vernon, IL (19 miles from Centralia, IL)
- 45+ days ago
- Mount Vernon, IL (19 miles from Centralia, IL)
- 45+ days ago
Store 4701333: 1710 S 10th St, Mt Vernon, Illinois 62864 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Cashier Customer Service Associate - Vandalia
- Vandalia, IL (24 miles from Centralia, IL)
- 45+ days ago
- Vandalia, IL (24 miles from Centralia, IL)
- 45+ days ago
Mach 1 Stores is on the lookout for an Entry-Level Customer Service Associate to join our awesome team!...
- Mount Vernon, IL (19 miles from Centralia, IL)
- 45+ days ago
- Mount Vernon, IL (19 miles from Centralia, IL)
- 45+ days ago
Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals....
Cashier / Customer Service Associate - Mount Vernon 3rd
- Mount Vernon, IL (19 miles from Centralia, IL)
- 45+ days ago
- Mount Vernon, IL (19 miles from Centralia, IL)
- 45+ days ago
If so, then you might just be perfect for this customer service position at our convenience store! READY TO JOIN OUR CONVENIENCE STORE TEAM?...
Cashier / Customer Service Associate - Mt Vernon
- Mount Vernon, IL (19 miles from Centralia, IL)
- 60+ days ago
- Mount Vernon, IL (19 miles from Centralia, IL)
- 60+ days ago
Have you ever dreamed of working in a lively, fast-paced environment where you can put your customer service skills to the test?...
Demographic Data for Centralia, IL
Moving to Centralia, IL? Find some basic demographic data about Centralia, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Centralia, IL
Highest Education Level
Customer Services in Centralia, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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