Customer Service Jobs in Carpentersville, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Old Mill Creek, IL (22 miles from Carpentersville, IL)
- 4 days ago
- Old Mill Creek, IL (22 miles from Carpentersville, IL)
- 4 days ago
service in a business-to-business environment Ability to work onsite in Lincolnshire for in person training during the first two weeks Able to work an 8-hour shift between 7:00 AM-6PM and in person...
Inside Sales-Reactivation Specialist
- Aurora, IL (23 miles from Carpentersville, IL)
- 4 days ago
- Aurora, IL (23 miles from Carpentersville, IL)
- 4 days ago
service in a business-to-business environment Ability to work onsite in Lincolnshire for in person training during the first two weeks Able to work an 8-hour shift between 7:00 AM-6PM and in person...
Customer Service Representative
- Batavia, IL (19 miles from Carpentersville, IL)
- 2 hours ago
- Batavia, IL (19 miles from Carpentersville, IL)
- 2 hours ago
Store 4706723: 164 S Randall Rd, Batavia, Illinois 60510 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Pharmacy Customer Service Associate
- Prospect Heights, IL (19 miles from Carpentersville, IL)
- 2 hours ago
- Prospect Heights, IL (19 miles from Carpentersville, IL)
- 2 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Villa Park, IL (23 miles from Carpentersville, IL)
- 2 hours ago
- Villa Park, IL (23 miles from Carpentersville, IL)
- 2 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Distribution Customer Service Representative
- North Aurora, IL (22 miles from Carpentersville, IL)
- 16 hours ago
- North Aurora, IL (22 miles from Carpentersville, IL)
- 16 hours ago
Other responsibilities include answering/routing telephone calls, greeting visitors, scheduling and other clerical duties as directed by Customer Service Supervisor or Office Manager....
Customer Service Representative II
- Palatine, IL (13 miles from Carpentersville, IL)
- 1 day ago
- Palatine, IL (13 miles from Carpentersville, IL)
- 1 day ago
Customer service focus we serve a wide variety of customers, both internal and external, and building relationships is a part of our culture!...
Customer Service Representative
- Elmhurst, IL (24 miles from Carpentersville, IL)
- 2 days ago
- Elmhurst, IL (24 miles from Carpentersville, IL)
- 2 days ago
This application is for consideration for a variety of full-time, direct hire Customer Service and Operations opportunities with Walser Automotive Group....
Customer Service Representative
- Deerfield, IL (21 miles from Carpentersville, IL)
- 3 days ago
- Deerfield, IL (21 miles from Carpentersville, IL)
- 3 days ago
Customer Service Representative Call Center & Customer Service $ 18 / Hour location_on Deerfield, Illinois work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Adecco...
Customer Service Representative II
- West Chicago, IL (16 miles from Carpentersville, IL)
- 3 days ago
- West Chicago, IL (16 miles from Carpentersville, IL)
- 3 days ago
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Customer Service Representative, PT Weekends
- Aurora, IL (23 miles from Carpentersville, IL)
- 3 days ago
- Aurora, IL (23 miles from Carpentersville, IL)
- 3 days ago
Store 4706708: 65 S Route 59, Aurora, Illinois 60504 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Lead Retail Customer Service Associate
- Lincolnshire, IL (19 miles from Carpentersville, IL)
- 4 days ago
- Lincolnshire, IL (19 miles from Carpentersville, IL)
- 4 days ago
service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...
Customer Service Representative, PT 2nd Shift
- Wheaton, IL (20 miles from Carpentersville, IL)
- 4 days ago
- Wheaton, IL (20 miles from Carpentersville, IL)
- 4 days ago
Store 4706709: 100 W Geneva, Wheaton, Illinois 60187 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, PT - Open Availability
- Lake Villa, IL (22 miles from Carpentersville, IL)
- 4 days ago
- Lake Villa, IL (22 miles from Carpentersville, IL)
- 4 days ago
Store 4706746: 31 S Milwaukee Ave (rt 83), Lake Villa, Illinois 60046 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative, Overnights
- Wheaton, IL (20 miles from Carpentersville, IL)
- 4 days ago
- Wheaton, IL (20 miles from Carpentersville, IL)
- 4 days ago
Store 4706722: 2025 S Naperville Rd, Wheaton, Illinois 60187 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Carpentersville, IL
Moving to Carpentersville, IL? Find some basic demographic data about Carpentersville, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Carpentersville, IL
Highest Education Level
Customer Services in Carpentersville, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles

Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »