Customer Service Jobs in Carpentersville, IL

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 119 Jobs

Customer Service Representative

  • Old Mill Creek, IL (22 miles from Carpentersville, IL)
  • 4 days ago
  • Old Mill Creek, IL (22 miles from Carpentersville, IL)
  • 4 days ago

service in a business-to-business environment Ability to work onsite in Lincolnshire for in person training during the first two weeks Able to work an 8-hour shift between 7:00 AM-6PM and in person...

Inside Sales-Reactivation Specialist

  • Aurora, IL (23 miles from Carpentersville, IL)
  • 4 days ago
  • Aurora, IL (23 miles from Carpentersville, IL)
  • 4 days ago

service in a business-to-business environment Ability to work onsite in Lincolnshire for in person training during the first two weeks Able to work an 8-hour shift between 7:00 AM-6PM and in person...

Customer Service Representative

  • Batavia, IL (19 miles from Carpentersville, IL)
  • 2 hours ago
  • Batavia, IL (19 miles from Carpentersville, IL)
  • 2 hours ago

Store 4706723: 164 S Randall Rd, Batavia, Illinois 60510 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Pharmacy Customer Service Associate

  • Prospect Heights, IL (19 miles from Carpentersville, IL)
  • 2 hours ago
  • Prospect Heights, IL (19 miles from Carpentersville, IL)
  • 2 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Villa Park, IL (23 miles from Carpentersville, IL)
  • 2 hours ago
  • Villa Park, IL (23 miles from Carpentersville, IL)
  • 2 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Distribution Customer Service Representative

  • North Aurora, IL (22 miles from Carpentersville, IL)
  • 16 hours ago
  • North Aurora, IL (22 miles from Carpentersville, IL)
  • 16 hours ago

Other responsibilities include answering/routing telephone calls, greeting visitors, scheduling and other clerical duties as directed by Customer Service Supervisor or Office Manager....

Customer Service Representative II

  • Palatine, IL (13 miles from Carpentersville, IL)
  • 1 day ago
  • Palatine, IL (13 miles from Carpentersville, IL)
  • 1 day ago

Customer service focus we serve a wide variety of customers, both internal and external, and building relationships is a part of our culture!...

Customer Service Representative

  • Elmhurst, IL (24 miles from Carpentersville, IL)
  • 2 days ago
  • Elmhurst, IL (24 miles from Carpentersville, IL)
  • 2 days ago

This application is for consideration for a variety of full-time, direct hire Customer Service and Operations opportunities with Walser Automotive Group....

Customer Service Representative

  • Deerfield, IL (21 miles from Carpentersville, IL)
  • 3 days ago
  • Deerfield, IL (21 miles from Carpentersville, IL)
  • 3 days ago

Customer Service Representative Call Center & Customer Service $ 18 / Hour location_on Deerfield, Illinois work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Adecco...

Customer Service Representative II

  • West Chicago, IL (16 miles from Carpentersville, IL)
  • 3 days ago
  • West Chicago, IL (16 miles from Carpentersville, IL)
  • 3 days ago

SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....

Customer Service Representative, PT Weekends

  • Aurora, IL (23 miles from Carpentersville, IL)
  • 3 days ago
  • Aurora, IL (23 miles from Carpentersville, IL)
  • 3 days ago

Store 4706708: 65 S Route 59, Aurora, Illinois 60504 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Lead Retail Customer Service Associate

  • Lincolnshire, IL (19 miles from Carpentersville, IL)
  • 4 days ago
  • Lincolnshire, IL (19 miles from Carpentersville, IL)
  • 4 days ago

service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...

Customer Service Representative, PT 2nd Shift

  • Wheaton, IL (20 miles from Carpentersville, IL)
  • 4 days ago
  • Wheaton, IL (20 miles from Carpentersville, IL)
  • 4 days ago

Store 4706709: 100 W Geneva, Wheaton, Illinois 60187 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative, PT - Open Availability

  • Lake Villa, IL (22 miles from Carpentersville, IL)
  • 4 days ago
  • Lake Villa, IL (22 miles from Carpentersville, IL)
  • 4 days ago

Store 4706746: 31 S Milwaukee Ave (rt 83), Lake Villa, Illinois 60046 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Representative, Overnights

  • Wheaton, IL (20 miles from Carpentersville, IL)
  • 4 days ago
  • Wheaton, IL (20 miles from Carpentersville, IL)
  • 4 days ago

Store 4706722: 2025 S Naperville Rd, Wheaton, Illinois 60187 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Demographic Data for Carpentersville, IL

Moving to Carpentersville, IL? Find some basic demographic data about Carpentersville, IL below.


Local
National
38,762
575
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Carpentersville, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Carpentersville, IL offer the following education background
High School or GED
34.7%
Bachelor's Degree
25.3%
Associate's Degree
15.9%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Carpentersville, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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