Customer Service Jobs in Capron, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative - Work From Home
- Huntley, IL (22 miles from Capron, IL)
- 21 hours ago
- Huntley, IL (22 miles from Capron, IL)
- 21 hours ago
FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...
Remote WorkCustomer Service Representative
- Rockford, IL (20 miles from Capron, IL)
- 1 day ago
- Rockford, IL (20 miles from Capron, IL)
- 1 day ago
Showcase strong problem-solving skills and deliver exceptional customer service. Join a forward-thinking team dedicated to client satisfaction and your professional development....
Retail Customer Service Cashier
- Roscoe, IL (11 miles from Capron, IL)
- 2 days ago
- Roscoe, IL (11 miles from Capron, IL)
- 2 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Pharmacy Customer Service Associate
- Belvidere, IL (11 miles from Capron, IL)
- 3 days ago
- Belvidere, IL (11 miles from Capron, IL)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Machesney Park, IL (13 miles from Capron, IL)
- 4 days ago
- Machesney Park, IL (13 miles from Capron, IL)
- 4 days ago
Collaborate with internal departments to ensure seamless order fulfillment and customer satisfaction. Required Skills & Experience Education: High School Diploma or GED required....
Sales & Customer Service Associate
- Rockford, IL (20 miles from Capron, IL)
- 5 days ago
- Rockford, IL (20 miles from Capron, IL)
- 5 days ago
Overview Where Better Careers Begin! Massage Envy 6241 E. State ST. Rockford IL 61108 Do you have a passion for helping others? At the Massage Envy Rockford franchise, we support and inspire you...
Customer Service Representative
- Pell Lake, WI (22 miles from Capron, IL)
- 10 days ago
- Pell Lake, WI (22 miles from Capron, IL)
- 10 days ago
Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...
Customer Service Representative - Overnights
- Springfield, WI (24 miles from Capron, IL)
- 10 days ago
- Springfield, WI (24 miles from Capron, IL)
- 10 days ago
Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...
Customer Service Representative
- Belvidere, IL (11 miles from Capron, IL)
- 13 days ago
- Belvidere, IL (11 miles from Capron, IL)
- 13 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
LP Customer Service Associate II
- Rockford, IL (20 miles from Capron, IL)
- 14 days ago
- Rockford, IL (20 miles from Capron, IL)
- 14 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Rockford, IL (20 miles from Capron, IL)
- 16 days ago
- Rockford, IL (20 miles from Capron, IL)
- 16 days ago
Store 4701425: 3819 Broadway, Rockford, Illinois 61108 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative - Bilingual
- Lake Geneva, WI (19 miles from Capron, IL)
- 17 days ago
- Lake Geneva, WI (19 miles from Capron, IL)
- 17 days ago
Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...
- Roscoe, IL (11 miles from Capron, IL)
- 18 days ago
- Roscoe, IL (11 miles from Capron, IL)
- 18 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative (Call-Center)- Waukegan, IL
- Lake Geneva, WI (19 miles from Capron, IL)
- 30+ days ago
- Lake Geneva, WI (19 miles from Capron, IL)
- 30+ days ago
As the company founded by utility operators, it is our goal to remain the industrys top technical and customer service leader. + **Location:** 3781 Bur Wood Dr, Waukegan, IL 6008cation: + **Schedule...
Spanish Bilingual Remote Customer Service Representative
- Harvard, IL (8 miles from Capron, IL)
- 30+ days ago
- Harvard, IL (8 miles from Capron, IL)
- 30+ days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkDemographic Data for Capron, IL
Moving to Capron, IL? Find some basic demographic data about Capron, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Capron, IL
Highest Education Level
Customer Services in Capron, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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