Customer Service Jobs in Cambridge, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Associate - Temporary
- Rock Island, IL (24 miles from Cambridge, IL)
- 8 hours ago
- Rock Island, IL (24 miles from Cambridge, IL)
- 8 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Geneseo, IL (12 miles from Cambridge, IL)
- 1 day ago
- Geneseo, IL (12 miles from Cambridge, IL)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Bettendorf, IA (24 miles from Cambridge, IL)
- 6 days ago
- Bettendorf, IA (24 miles from Cambridge, IL)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Bank Teller/Customer Service Representative
- Moline, IL (20 miles from Cambridge, IL)
- 6 days ago
- Moline, IL (20 miles from Cambridge, IL)
- 6 days ago
About the role The Bank Teller/Customer Service Representative role processes transactions accurately and efficiently in accordance with established policies and procedures....
Customer Service Representative
- Moline, IL (20 miles from Cambridge, IL)
- 7 days ago
- Moline, IL (20 miles from Cambridge, IL)
- 7 days ago
Customer Service Representative#25-64098 $18.24-$20.27 per hour Moline, IL All On-site Job Description Our Client, an Agriculture Products company, is looking for a Customer Service Representative for...
Rainstorm Car Wash Customer Service Representative
- Moline, IL (20 miles from Cambridge, IL)
- 13 days ago
- Moline, IL (20 miles from Cambridge, IL)
- 13 days ago
EXPERIENCE: Customer service and some sales experience preferred....
Bilingual French And English Customer Service Representative
- Moline, IL (20 miles from Cambridge, IL)
- 14 days ago
- Moline, IL (20 miles from Cambridge, IL)
- 14 days ago
Customer Service-Inbound Calls KONE located in Moline, IL is looking for hardworking, motivated talent to join their customer service team....
Retail Customer Service Associate
- Milan, IL (23 miles from Cambridge, IL)
- 17 days ago
- Milan, IL (23 miles from Cambridge, IL)
- 17 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3887 Elmore Ave, Davenport, IA 52807...
Retail Customer Service Associate
- Silvis, IL (18 miles from Cambridge, IL)
- 17 days ago
- Silvis, IL (18 miles from Cambridge, IL)
- 17 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3887 Elmore Ave, Davenport, IA 52807...
Associate Customer Service Representative
- Bettendorf, IA (24 miles from Cambridge, IL)
- 26 days ago
- Bettendorf, IA (24 miles from Cambridge, IL)
- 26 days ago
ABOUT THE ROLE REPAY is looking for an Associate Customer Service Representative to provide an excellent customer support experience to our clients, agents, and partners....
Customer Service Representative, PT 1st Shift
- East Moline, IL (19 miles from Cambridge, IL)
- 27 days ago
- East Moline, IL (19 miles from Cambridge, IL)
- 27 days ago
Store 4701212: 1827 18th Ave, East Moline, Illinois 61244 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, PT 2nd Shift
- East Moline, IL (19 miles from Cambridge, IL)
- 29 days ago
- East Moline, IL (19 miles from Cambridge, IL)
- 29 days ago
Store 4701212: 1827 18th Ave, East Moline, Illinois 61244 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative Nights and Weekend
- Moline, IL (20 miles from Cambridge, IL)
- 30+ days ago
- Moline, IL (20 miles from Cambridge, IL)
- 30+ days ago
by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Representative Bilingual French And English
- Moline, IL (20 miles from Cambridge, IL)
- 30+ days ago
- Moline, IL (20 miles from Cambridge, IL)
- 30+ days ago
Our client, a dynamic organization in the customer service industry, is seeking Customer Service Representatives to join their team....
Retail Customer Service Cashier
- Atkinson, IL (10 miles from Cambridge, IL)
- 30+ days ago
- Atkinson, IL (10 miles from Cambridge, IL)
- 30+ days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Demographic Data for Cambridge, IL
Moving to Cambridge, IL? Find some basic demographic data about Cambridge, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Cambridge, IL
Highest Education Level
Customer Services in Cambridge, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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