Customer Service Jobs in Calumet City, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Cashier
- Gary, IN (10 miles from Calumet City, IL)
- 45+ days ago
- Gary, IN (10 miles from Calumet City, IL)
- 45+ days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Remote --- Customer Service Representative
- Oak Brook, IL (23 miles from Calumet City, IL)
- 9 hours ago
- Oak Brook, IL (23 miles from Calumet City, IL)
- 9 hours ago
REMOTE --- CUSTOMER SERVICE REPRESENTATIVE at Teleperformance USA in Job Description Category : Customer Service/Support About TP TP is a global, digital business services company....
Remote WorkCustomer Care Representative - Premier Dietary Sup
- Chicago, IL (20 miles from Calumet City, IL)
- 10 hours ago
- Chicago, IL (20 miles from Calumet City, IL)
- 10 hours ago
goods....
- Merrionett pk, IL (9 miles from Calumet City, IL)
- 10 hours ago
- Merrionett pk, IL (9 miles from Calumet City, IL)
- 10 hours ago
A Client Service Representative position is a key customer service position within the company....
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Oak Brook, IL (23 miles from Calumet City, IL)
- 10 hours ago
- Oak Brook, IL (23 miles from Calumet City, IL)
- 10 hours ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
Associate Customer Service Representative
- Chicago, IL (20 miles from Calumet City, IL)
- 13 hours ago
- Chicago, IL (20 miles from Calumet City, IL)
- 13 hours ago
Qualifications - Internal Bachelor's Degree preferred 1-3 years of direct or indirect customer service experience a plus Strong customer service skills, including verbal and written contact, follow-through...
- Chicago, IL (20 miles from Calumet City, IL)
- 14 hours ago
- Chicago, IL (20 miles from Calumet City, IL)
- 14 hours ago
service orientationAbility to work in a team environment and interact in a consistent positive mannerExcellent verbal and written communication skillsAbility to multi task while maintaining strong...
Pharmacy Customer Service Associate
- Lyons, IL (19 miles from Calumet City, IL)
- 1 day ago
- Lyons, IL (19 miles from Calumet City, IL)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Lyons, IL (19 miles from Calumet City, IL)
- 1 day ago
- Lyons, IL (19 miles from Calumet City, IL)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Crown Point, IN (19 miles from Calumet City, IL)
- 1 day ago
- Crown Point, IN (19 miles from Calumet City, IL)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Bilingual Customer Service Representative
- Chicago, IL (20 miles from Calumet City, IL)
- 1 day ago
- Chicago, IL (20 miles from Calumet City, IL)
- 1 day ago
Apply to be Bilingual Customer Service Representative today!...
Customer Service Representative - Overnights
- Chicago, IL (20 miles from Calumet City, IL)
- 1 day ago
- Chicago, IL (20 miles from Calumet City, IL)
- 1 day ago
Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...
Bilingual Spanish/English Customer Service Representative
- Chicago, IL (20 miles from Calumet City, IL)
- 1 day ago
- Chicago, IL (20 miles from Calumet City, IL)
- 1 day ago
service is a plus!...
Spanish Bilingual Remote Customer Service Representative
- Berwyn, IL (19 miles from Calumet City, IL)
- 1 day ago
- Berwyn, IL (19 miles from Calumet City, IL)
- 1 day ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkRetail Customer Service Associate
- Willowbrook, IL (21 miles from Calumet City, IL)
- 1 day ago
- Willowbrook, IL (21 miles from Calumet City, IL)
- 1 day ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Demographic Data for Calumet City, IL
Moving to Calumet City, IL? Find some basic demographic data about Calumet City, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Calumet City, IL
Highest Education Level
Customer Services in Calumet City, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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