Customer Service Jobs in Burbank, IL

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 200 Jobs

Customer Service Representative - PT

  • Chicago, IL (12 miles from Burbank, IL)
  • 4 days ago
  • Chicago, IL (12 miles from Burbank, IL)
  • 4 days ago

service....

Seasonal Customer Service Representative - FT

  • Forest View, IL (5 miles from Burbank, IL)
  • 4 days ago
  • Forest View, IL (5 miles from Burbank, IL)
  • 4 days ago

service....

Customer Service Representative

  • Naperville, IL (18 miles from Burbank, IL)
  • 15 days ago
  • Naperville, IL (18 miles from Burbank, IL)
  • 15 days ago

service in a business-to-business environment Ability to work onsite in Lincolnshire for in person training during the first two weeks Able to work an 8-hour shift between 7:00 AM-6PM and in person...

Customer Sales Account Manager

  • Naperville, IL (18 miles from Burbank, IL)
  • 19 days ago
  • Naperville, IL (18 miles from Burbank, IL)
  • 19 days ago

service in a business-to-business environment Ability to work onsite in Lincolnshire for in person training during the first two weeks Able to work an 8-hour shift between 7:00 AM-6PM and in person...

Retail Customer Service

  • Stone Park, IL (12 miles from Burbank, IL)
  • 10 hours ago
  • Stone Park, IL (12 miles from Burbank, IL)
  • 10 hours ago

Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...

Showroom Customer Service Representative

  • Chicago, IL (12 miles from Burbank, IL)
  • 10 hours ago
  • Chicago, IL (12 miles from Burbank, IL)
  • 10 hours ago

Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....

Real Estate & Customer Experience, Associate

  • Chicago, IL (12 miles from Burbank, IL)
  • 10 hours ago
  • Chicago, IL (12 miles from Burbank, IL)
  • 10 hours ago

Key responsibilities include: Dedication to delivering exceptional customer service through proactive and responsive service....

Customer Service Associate

  • Niles, IL (19 miles from Burbank, IL)
  • 10 hours ago
  • Niles, IL (19 miles from Burbank, IL)
  • 10 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Part-Time Customer Service Representative - Neonatal ICU (Evenings)

  • Chicago, IL (12 miles from Burbank, IL)
  • 10 hours ago
  • Chicago, IL (12 miles from Burbank, IL)
  • 10 hours ago

This includes greeting patients, answering/routing telephone calls, ordering supplies and other administrative/customer service duties....

Technical Support and Customer Service Associate (32581)

  • Chicago, IL (12 miles from Burbank, IL)
  • 16 hours ago
  • Chicago, IL (12 miles from Burbank, IL)
  • 16 hours ago

seeking a Technical Support and Customer Service Associate for a direct client to join their Personal Support Center (PSC) team....

Remote Work

Customer Service Representative - Bilingual Spanish/English

  • Chicago, IL (12 miles from Burbank, IL)
  • 16 hours ago
  • Chicago, IL (12 miles from Burbank, IL)
  • 16 hours ago

service is a plus!...

Customer Service Representative

  • Niles, IL (19 miles from Burbank, IL)
  • 20 hours ago
  • Niles, IL (19 miles from Burbank, IL)
  • 20 hours ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Associate - Temporary

  • Lyons, IL (5 miles from Burbank, IL)
  • 1 day ago
  • Lyons, IL (5 miles from Burbank, IL)
  • 1 day ago

This isn't just building a career. This is transforming healthcare. There's no better feeling in a job than helping people live more joyful lives through better health in the communities you...

Customer Service Representative

  • Woodridge, IL (14 miles from Burbank, IL)
  • 1 day ago
  • Woodridge, IL (14 miles from Burbank, IL)
  • 1 day ago

Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...

Customer Relations Associate

  • Bolingbrook, IL (16 miles from Burbank, IL)
  • 1 day ago
  • Bolingbrook, IL (16 miles from Burbank, IL)
  • 1 day ago

Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers....

Demographic Data for Burbank, IL

Moving to Burbank, IL? Find some basic demographic data about Burbank, IL below.


Local
National
29,451
601
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Burbank, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Burbank, IL offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Burbank, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »