Customer Service Jobs in Burbank, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative - PT
- Chicago, IL (12 miles from Burbank, IL)
- 4 days ago
- Chicago, IL (12 miles from Burbank, IL)
- 4 days ago
service....
Seasonal Customer Service Representative - FT
- Forest View, IL (5 miles from Burbank, IL)
- 4 days ago
- Forest View, IL (5 miles from Burbank, IL)
- 4 days ago
service....
Customer Service Representative
- Naperville, IL (18 miles from Burbank, IL)
- 15 days ago
- Naperville, IL (18 miles from Burbank, IL)
- 15 days ago
service in a business-to-business environment Ability to work onsite in Lincolnshire for in person training during the first two weeks Able to work an 8-hour shift between 7:00 AM-6PM and in person...
Customer Sales Account Manager
- Naperville, IL (18 miles from Burbank, IL)
- 19 days ago
- Naperville, IL (18 miles from Burbank, IL)
- 19 days ago
service in a business-to-business environment Ability to work onsite in Lincolnshire for in person training during the first two weeks Able to work an 8-hour shift between 7:00 AM-6PM and in person...
- Stone Park, IL (12 miles from Burbank, IL)
- 10 hours ago
- Stone Park, IL (12 miles from Burbank, IL)
- 10 hours ago
Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...
Showroom Customer Service Representative
- Chicago, IL (12 miles from Burbank, IL)
- 10 hours ago
- Chicago, IL (12 miles from Burbank, IL)
- 10 hours ago
Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....
Real Estate & Customer Experience, Associate
- Chicago, IL (12 miles from Burbank, IL)
- 10 hours ago
- Chicago, IL (12 miles from Burbank, IL)
- 10 hours ago
Key responsibilities include: Dedication to delivering exceptional customer service through proactive and responsive service....
- Niles, IL (19 miles from Burbank, IL)
- 10 hours ago
- Niles, IL (19 miles from Burbank, IL)
- 10 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Part-Time Customer Service Representative - Neonatal ICU (Evenings)
- Chicago, IL (12 miles from Burbank, IL)
- 10 hours ago
- Chicago, IL (12 miles from Burbank, IL)
- 10 hours ago
This includes greeting patients, answering/routing telephone calls, ordering supplies and other administrative/customer service duties....
Technical Support and Customer Service Associate (32581)
- Chicago, IL (12 miles from Burbank, IL)
- 16 hours ago
- Chicago, IL (12 miles from Burbank, IL)
- 16 hours ago
seeking a Technical Support and Customer Service Associate for a direct client to join their Personal Support Center (PSC) team....
Remote WorkCustomer Service Representative - Bilingual Spanish/English
- Chicago, IL (12 miles from Burbank, IL)
- 16 hours ago
- Chicago, IL (12 miles from Burbank, IL)
- 16 hours ago
service is a plus!...
Customer Service Representative
- Niles, IL (19 miles from Burbank, IL)
- 20 hours ago
- Niles, IL (19 miles from Burbank, IL)
- 20 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Associate - Temporary
- Lyons, IL (5 miles from Burbank, IL)
- 1 day ago
- Lyons, IL (5 miles from Burbank, IL)
- 1 day ago
This isn't just building a career. This is transforming healthcare. There's no better feeling in a job than helping people live more joyful lives through better health in the communities you...
Customer Service Representative
- Woodridge, IL (14 miles from Burbank, IL)
- 1 day ago
- Woodridge, IL (14 miles from Burbank, IL)
- 1 day ago
Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...
- Bolingbrook, IL (16 miles from Burbank, IL)
- 1 day ago
- Bolingbrook, IL (16 miles from Burbank, IL)
- 1 day ago
Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers....
Demographic Data for Burbank, IL
Moving to Burbank, IL? Find some basic demographic data about Burbank, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Burbank, IL
Highest Education Level
Customer Services in Burbank, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Typing
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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