Customer Service Jobs in Brighton, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Team Member
- Edwardsville, IL (16 miles from Brighton, IL)
- 2 hours ago
- Edwardsville, IL (16 miles from Brighton, IL)
- 2 hours ago
Store - ST.L-EDWARDSVILLE, IL Deliver friendly customer service, help customers shop our store, and find what theyre looking for....
- Ferguson, MO (21 miles from Brighton, IL)
- 2 days ago
- Ferguson, MO (21 miles from Brighton, IL)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative / Teller
- Carlinville, IL (21 miles from Brighton, IL)
- 2 days ago
- Carlinville, IL (21 miles from Brighton, IL)
- 2 days ago
Seeking a Full-Time Customer Service Representative/Teller to open all types of deposit accounts and process customer transactions....
Pharmacy Customer Service Associate
- Hazelwood, MO (21 miles from Brighton, IL)
- 2 days ago
- Hazelwood, MO (21 miles from Brighton, IL)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative Part Time Overnight
- Saint Charles, MO (20 miles from Brighton, IL)
- 2 days ago
- Saint Charles, MO (20 miles from Brighton, IL)
- 2 days ago
Store 4701642: 2702 Droste Rd, St Charles, Missouri 63301 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Florissant, MO (19 miles from Brighton, IL)
- 4 days ago
- Florissant, MO (19 miles from Brighton, IL)
- 4 days ago
Job Description: As a Customer Service Representative, are you looking for an opportunity to be part of a team?...
Customer Service Representative Part Time
- Saint Charles, MO (20 miles from Brighton, IL)
- 5 days ago
- Saint Charles, MO (20 miles from Brighton, IL)
- 5 days ago
Store 4701642: 2702 Droste Rd, St Charles, Missouri 63301 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Retail Customer Service Associate
- Glen Carbon, IL (21 miles from Brighton, IL)
- 6 days ago
- Glen Carbon, IL (21 miles from Brighton, IL)
- 6 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 5 Illini Dr, Glen Carbon, IL 62034...
Customer Service Representative
- Bridgeton, MO (23 miles from Brighton, IL)
- 9 days ago
- Bridgeton, MO (23 miles from Brighton, IL)
- 9 days ago
Our Customer Service Reps have their own workstation or cubicle space and are equipped with a telephone, headset, and computer....
Customer Service Associate - Temporary
- Glen Carbon, IL (21 miles from Brighton, IL)
- 9 days ago
- Glen Carbon, IL (21 miles from Brighton, IL)
- 9 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Cashier
- Hamel, IL (18 miles from Brighton, IL)
- 9 days ago
- Hamel, IL (18 miles from Brighton, IL)
- 9 days ago
Job Functions: General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Hybrid Customer Service Representative
- Earth City, MO (24 miles from Brighton, IL)
- 10 days ago
- Earth City, MO (24 miles from Brighton, IL)
- 10 days ago
HYBRID CUSTOMER SERVICE REPRESENTATIVE HYBRID 1 day/week in EARTH CITY, MISSOURI Due to our expansive growth, we are seeking Hybrid Customer Service Associates who are looking for an opportunity to...
Remote WorkCustomer Service Representative
- Hazelwood, MO (21 miles from Brighton, IL)
- 10 days ago
- Hazelwood, MO (21 miles from Brighton, IL)
- 10 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service representative /cashier
- Hazelwood, MO (21 miles from Brighton, IL)
- 16 days ago
- Hazelwood, MO (21 miles from Brighton, IL)
- 16 days ago
our business throughout the day Responsibilities As a Midas Customer Service Representative you will be a vital part of our operation of the shop including duties such as: Deliver exceptional customer...
Customer Service Representative
- Glen Carbon, IL (21 miles from Brighton, IL)
- 16 days ago
- Glen Carbon, IL (21 miles from Brighton, IL)
- 16 days ago
Service Center Glen Carbon JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting...
Demographic Data for Brighton, IL
Moving to Brighton, IL? Find some basic demographic data about Brighton, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Brighton, IL
Highest Education Level
Customer Services in Brighton, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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