Customer Service Jobs in Bolingbrook, IL

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 170 Jobs

Pharmacy Customer Service Associate

Winfield, IL (12 miles from Bolingbrook, IL)
1 hour ago

Winfield, IL (12 miles from Bolingbrook, IL)
1 hour ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

Dolton, IL (24 miles from Bolingbrook, IL)
1 hour ago

Dolton, IL (24 miles from Bolingbrook, IL)
1 hour ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

Elmhurst, IL (14 miles from Bolingbrook, IL)
1 hour ago

Elmhurst, IL (14 miles from Bolingbrook, IL)
1 hour ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative, PT

Oak Park, IL (19 miles from Bolingbrook, IL)
12 hours ago

Oak Park, IL (19 miles from Bolingbrook, IL)
12 hours ago

Store 4706758: 401 Madison St, Oak Park, Illinois 60302 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Associate Customer Care Representative

Lisle, IL (6 miles from Bolingbrook, IL)
14 hours ago

Lisle, IL (6 miles from Bolingbrook, IL)
14 hours ago

Description Associate Customer Service Representative Chicago Regional 2300 Cabot Dr, Suite 200, Lisle, IL 60532: Thank you for considering Amica as part of your career journey, where your future is...

Remote Work

Customer Service Representative, 2nd Shift

Orland Park, IL (13 miles from Bolingbrook, IL)
14 hours ago

Orland Park, IL (13 miles from Bolingbrook, IL)
14 hours ago

Store 4706868: 17940 Wolf Rd, Orland Park, Illinois 60467 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

Chicago Ridge, IL (15 miles from Bolingbrook, IL)
14 hours ago

Chicago Ridge, IL (15 miles from Bolingbrook, IL)
14 hours ago

Store 4706766: 6358 W 111th St, Chicago Ridge, Illinois 60415 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative, Afternoons

Oak Brook, IL (10 miles from Bolingbrook, IL)
14 hours ago

Oak Brook, IL (10 miles from Bolingbrook, IL)
14 hours ago

Store 4706702: 2210 W 22nd St, Oak Brook, Illinois 60523 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative, Full or Part Time

Yorkville, IL (19 miles from Bolingbrook, IL)
14 hours ago

Yorkville, IL (19 miles from Bolingbrook, IL)
14 hours ago

Store 4706716: 2001 S Bridge St, Yorkville, Illinois 60560 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative, PT 2nd Shift

Wheaton, IL (10 miles from Bolingbrook, IL)
14 hours ago

Wheaton, IL (10 miles from Bolingbrook, IL)
14 hours ago

Store 4706709: 100 W Geneva, Wheaton, Illinois 60187 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative, Overnights

Wheaton, IL (10 miles from Bolingbrook, IL)
14 hours ago

Wheaton, IL (10 miles from Bolingbrook, IL)
14 hours ago

Store 4706722: 2025 S Naperville Rd, Wheaton, Illinois 60187 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Associate - 7am - 3:30pm

Northlake, IL (17 miles from Bolingbrook, IL)
1 day ago

Northlake, IL (17 miles from Bolingbrook, IL)
1 day ago

Preferred Qualifications Prior experience working in multiple departments in a distribution center. Previous experience operating material handling equipment. Ability to understand written...

Customer Service Representative

Romeoville, IL (4 miles from Bolingbrook, IL)
1 day ago

Romeoville, IL (4 miles from Bolingbrook, IL)
1 day ago

This is an Entry Level Customer Service Representative role, providing a "best in class" customer experience to our internal and external customers, primarily over the phone and via email....

Business Insurance Client Service Representative

Orland Park, IL (13 miles from Bolingbrook, IL)
1 day ago

Orland Park, IL (13 miles from Bolingbrook, IL)
1 day ago

Client Service Representative Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesnt happen overnight. Its a result of hard work by extraordinary people. More than 11,000...

Customer Service Representative, 1st Shift

Orland Park, IL (13 miles from Bolingbrook, IL)
1 day ago

Orland Park, IL (13 miles from Bolingbrook, IL)
1 day ago

View all 170 jobs

Demographic Data for Bolingbrook, IL

Moving to Bolingbrook, IL? Find some basic demographic data about Bolingbrook, IL below.

Median Age

Average Household Income

Home Value vs Household Income in Bolingbrook, IL

Local

National

Total Population

73,938

Number of Businesses

1,841

City Size

Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service Etiquette in Financial Services

Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

IT Customer Service

When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Customer service

None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

Users interested in this job title also searched for the following job title

Retail Customer Service

Salary for Customer Service Jobs in Bolingbrook, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Bolingbrook, IL offer the following education background

High School or GED

34.7%

Bachelor's Degree

25.3%

Associate's Degree

16.0%

Vocational Degree or Certification

12.0%

Master's Degree

5.4%

Some College

4.2%

Some High School

1.8%

Doctorate Degree

0.7%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Services in Bolingbrook, IL

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign

Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »

Hardware store employee smiling next to merchandise

The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »

How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »