Customer Service Jobs in Blue Mound, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Decatur, IL (11 miles from Blue Mound, IL)
- 1 day ago
- Decatur, IL (11 miles from Blue Mound, IL)
- 1 day ago
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Pharmacy Customer Service Associate
- Taylorville, IL (13 miles from Blue Mound, IL)
- 10 days ago
- Taylorville, IL (13 miles from Blue Mound, IL)
- 10 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Decatur, IL (11 miles from Blue Mound, IL)
- 10 days ago
- Decatur, IL (11 miles from Blue Mound, IL)
- 10 days ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Customer Service Representative
- Taylorville, IL (13 miles from Blue Mound, IL)
- 10 days ago
- Taylorville, IL (13 miles from Blue Mound, IL)
- 10 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- Taylorville, IL (13 miles from Blue Mound, IL)
- 14 days ago
- Taylorville, IL (13 miles from Blue Mound, IL)
- 14 days ago
Store 4700154: 415 W Spressor, Taylorville, Illinois 62568 Availability - Shift/Days Part time Day Shift - All Days Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative
- Decatur, IL (11 miles from Blue Mound, IL)
- 20 days ago
- Decatur, IL (11 miles from Blue Mound, IL)
- 20 days ago
Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...
Customer Service Representative, PT Mid Shift
- Decatur, IL (11 miles from Blue Mound, IL)
- 26 days ago
- Decatur, IL (11 miles from Blue Mound, IL)
- 26 days ago
Store 4701313: 205 W First Dr, Decatur, Illinois 62521 Availability - Shift/Days Part time Day Shift - Evenings - Overnight Shift Customer Service Representative We want you to join our team as a Customer...
Customer Service Representative
- Decatur, IL (11 miles from Blue Mound, IL)
- 28 days ago
- Decatur, IL (11 miles from Blue Mound, IL)
- 28 days ago
Customer service experience required. Strong interpersonal skills and excellent written and oral communication skills required. Excellent attendance. Transit experience a plus....
Cashier / Customer Service Associate - Taylorville 3rd
- Taylorville, IL (13 miles from Blue Mound, IL)
- 29 days ago
- Taylorville, IL (13 miles from Blue Mound, IL)
- 29 days ago
Join the Mach 1 Team based in Taylorville! Are you looking for an exciting job that allows you to interact with people, stay engaged, and earn some extra money? Mach 1 is currently seeking...
Customer Service Representative, Evenings
- Decatur, IL (11 miles from Blue Mound, IL)
- 30+ days ago
- Decatur, IL (11 miles from Blue Mound, IL)
- 30+ days ago
Store 4700151: 501 N Main St, Decatur, Illinois 62523 Availability - Shift/Days Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative....
Customer Service Representative - Decatur, Illinois
- Decatur, IL (11 miles from Blue Mound, IL)
- 30+ days ago
- Decatur, IL (11 miles from Blue Mound, IL)
- 30+ days ago
The Customer Service Representative is a customer service driven role that requires quality, focus, and attention to detail....
- Decatur, IL (11 miles from Blue Mound, IL)
- 30+ days ago
- Decatur, IL (11 miles from Blue Mound, IL)
- 30+ days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative, Afternoons
- Decatur, IL (11 miles from Blue Mound, IL)
- 30+ days ago
- Decatur, IL (11 miles from Blue Mound, IL)
- 30+ days ago
Store 4701253: 2760 N Oakland Ave, Decatur, Illinois 62526 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, Mornings
- Decatur, IL (11 miles from Blue Mound, IL)
- 30+ days ago
- Decatur, IL (11 miles from Blue Mound, IL)
- 30+ days ago
Store 4701253: 2760 N Oakland Ave, Decatur, Illinois 62526 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, PT Evenings
- Forsyth, IL (16 miles from Blue Mound, IL)
- 45+ days ago
- Forsyth, IL (16 miles from Blue Mound, IL)
- 45+ days ago
Store 4700045: 1315 Koester Dr, Forsyth, Illinois 62535 Availability - Shift/Days Part time Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Blue Mound, IL
Moving to Blue Mound, IL? Find some basic demographic data about Blue Mound, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Blue Mound, IL
Highest Education Level
Customer Services in Blue Mound, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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