Customer Service Jobs in Blue Mound, IL

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 21 Jobs

Customer Service Representative

  • Decatur, IL (11 miles from Blue Mound, IL)
  • 1 day ago
  • Decatur, IL (11 miles from Blue Mound, IL)
  • 1 day ago

SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....

Pharmacy Customer Service Associate

  • Taylorville, IL (13 miles from Blue Mound, IL)
  • 10 days ago
  • Taylorville, IL (13 miles from Blue Mound, IL)
  • 10 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Decatur, IL (11 miles from Blue Mound, IL)
  • 10 days ago
  • Decatur, IL (11 miles from Blue Mound, IL)
  • 10 days ago

Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...

Customer Service Representative

  • Taylorville, IL (13 miles from Blue Mound, IL)
  • 10 days ago
  • Taylorville, IL (13 miles from Blue Mound, IL)
  • 10 days ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Representative

  • Taylorville, IL (13 miles from Blue Mound, IL)
  • 14 days ago
  • Taylorville, IL (13 miles from Blue Mound, IL)
  • 14 days ago

Store 4700154: 415 W Spressor, Taylorville, Illinois 62568 Availability - Shift/Days Part time Day Shift - All Days Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Representative

  • Decatur, IL (11 miles from Blue Mound, IL)
  • 20 days ago
  • Decatur, IL (11 miles from Blue Mound, IL)
  • 20 days ago

Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...

Customer Service Representative, PT Mid Shift

  • Decatur, IL (11 miles from Blue Mound, IL)
  • 26 days ago
  • Decatur, IL (11 miles from Blue Mound, IL)
  • 26 days ago

Store 4701313: 205 W First Dr, Decatur, Illinois 62521 Availability - Shift/Days Part time Day Shift - Evenings - Overnight Shift Customer Service Representative We want you to join our team as a Customer...

Customer Service Representative

  • Decatur, IL (11 miles from Blue Mound, IL)
  • 28 days ago
  • Decatur, IL (11 miles from Blue Mound, IL)
  • 28 days ago

Customer service experience required. Strong interpersonal skills and excellent written and oral communication skills required. Excellent attendance. Transit experience a plus....

Cashier / Customer Service Associate - Taylorville 3rd

  • Taylorville, IL (13 miles from Blue Mound, IL)
  • 29 days ago
  • Taylorville, IL (13 miles from Blue Mound, IL)
  • 29 days ago

Join the Mach 1 Team based in Taylorville! Are you looking for an exciting job that allows you to interact with people, stay engaged, and earn some extra money? Mach 1 is currently seeking...

Customer Service Representative, Evenings

  • Decatur, IL (11 miles from Blue Mound, IL)
  • 30+ days ago
  • Decatur, IL (11 miles from Blue Mound, IL)
  • 30+ days ago

Store 4700151: 501 N Main St, Decatur, Illinois 62523 Availability - Shift/Days Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative....

Customer Service Representative - Decatur, Illinois

  • Decatur, IL (11 miles from Blue Mound, IL)
  • 30+ days ago
  • Decatur, IL (11 miles from Blue Mound, IL)
  • 30+ days ago

The Customer Service Representative is a customer service driven role that requires quality, focus, and attention to detail....

Customer Service Associate

  • Decatur, IL (11 miles from Blue Mound, IL)
  • 30+ days ago
  • Decatur, IL (11 miles from Blue Mound, IL)
  • 30+ days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative, Afternoons

  • Decatur, IL (11 miles from Blue Mound, IL)
  • 30+ days ago
  • Decatur, IL (11 miles from Blue Mound, IL)
  • 30+ days ago

Store 4701253: 2760 N Oakland Ave, Decatur, Illinois 62526 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative, Mornings

  • Decatur, IL (11 miles from Blue Mound, IL)
  • 30+ days ago
  • Decatur, IL (11 miles from Blue Mound, IL)
  • 30+ days ago

Store 4701253: 2760 N Oakland Ave, Decatur, Illinois 62526 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative, PT Evenings

  • Forsyth, IL (16 miles from Blue Mound, IL)
  • 45+ days ago
  • Forsyth, IL (16 miles from Blue Mound, IL)
  • 45+ days ago

Store 4700045: 1315 Koester Dr, Forsyth, Illinois 62535 Availability - Shift/Days Part time Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...

Demographic Data for Blue Mound, IL

Moving to Blue Mound, IL? Find some basic demographic data about Blue Mound, IL below.


Local
National
1,716
26
Small

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

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Salary for Customer Service Jobs in Blue Mound, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Blue Mound, IL offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Blue Mound, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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