Customer Service Jobs in Bloomington, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Logistics Customer Service Representative
- Morton, IL (24 miles from Bloomington, IL)
- 1 day ago
- Morton, IL (24 miles from Bloomington, IL)
- 1 day ago
LOGISTICS CUSTOMER SERVICE REPRESENTATIVE IN Morton, IL, USA!...
Store 4701210: 1210 W Market St, Bloomington, Illinois 61701 Availability - Shift/Days Part time Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
We have an opportunity with a fortune 500 Insurance Company in Bloomington IL. This position requires the ability to multi-task, use multiple systems, and have professionalism with Agents on...
Customer Service Representative
- Normal, IL (5 miles from Bloomington, IL)
- 5 days ago
- Normal, IL (5 miles from Bloomington, IL)
- 5 days ago
One or more years of customer service experience. Excellent computer and phone skills....
Experience more with a career at COUNTRY Financial! We're excited you're interested in a career at COUNTRY as we strive toward our vision - to enrich lives in the communities we serve. Our...
Customer Service Representative, Open Availability
- Normal, IL (5 miles from Bloomington, IL)
- 8 days ago
- Normal, IL (5 miles from Bloomington, IL)
- 8 days ago
Store 4701204: 309 Landmark Dr, Normal, Illinois 61761 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Store 4701421: 1206 N Towanda Barnes Rd, Bloomington, Illinois 61704 Availability - Shift/Days Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Retail Customer Service Cashier
- Le Roy, IL (14 miles from Bloomington, IL)
- 10 days ago
- Le Roy, IL (14 miles from Bloomington, IL)
- 10 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed with pets; we're obsessed with our people too....
A Customer Service Representative is responsible for engaging with customers on behalf of the company....
Customer Service Representative, Full or Part Time
- Bloomington, IL
- 25 days ago
- Bloomington, IL
- 25 days ago
Store 4700129: 1903 W Market St, Bloomington, Illinois 61701 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Care Representative I
- Normal, IL (5 miles from Bloomington, IL)
- 30+ days ago
- Normal, IL (5 miles from Bloomington, IL)
- 30+ days ago
Diploma or GED and Minimum 1 Year Retail, office, bank or other customer service experience preferred or equivalent combination of education and experience....
Cashier / Customer Service Associate - Clinton
- Clinton, IL (23 miles from Bloomington, IL)
- 45+ days ago
- Clinton, IL (23 miles from Bloomington, IL)
- 45+ days ago
We're on the hunt for Customer Service Associates with charm, cheer, and a dash of pizzazz! What's the Scoop? Greet customers like they're celebrities (because to us, they are!)...
Demographic Data for Bloomington, IL
Moving to Bloomington, IL? Find some basic demographic data about Bloomington, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Bloomington, IL
Highest Education Level
Customer Services in Bloomington, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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