Customer Service Jobs in Bloomington, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Normal, IL (5 miles from Bloomington, IL)
- 1 day ago
- Normal, IL (5 miles from Bloomington, IL)
- 1 day ago
As the name suggests, your main priority is to provide great customer service....
-There is scripting and talk track for the customer service reps, however there is not an auto-dialer though so they will have to dial the numbers....
Preferred: 1 year in an auto body or similar work environment including previous customer service experience....
A Customer Service Representative is responsible for engaging with customers on behalf of the company....
Customer Service Representative, Full or Part Time
- Bloomington, IL
- 2 days ago
- Bloomington, IL
- 2 days ago
Store 4700129: 1903 W Market St, Bloomington, Illinois 61701 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, Open Availability
- Normal, IL (5 miles from Bloomington, IL)
- 2 days ago
- Normal, IL (5 miles from Bloomington, IL)
- 2 days ago
Store 4701414: 610 W Raab, Normal, Illinois 61761 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
Peoria - Sales and Customer Service Representative
- Morton, IL (24 miles from Bloomington, IL)
- 3 days ago
- Morton, IL (24 miles from Bloomington, IL)
- 3 days ago
At our branch, you'll play a key role in both sales and customer service, and you don't need a background in either to succeed....
Customer Service Representative - R26249-4599
- Morton, IL (24 miles from Bloomington, IL)
- 4 days ago
- Morton, IL (24 miles from Bloomington, IL)
- 4 days ago
Ensure the customer service area is neat and orderly and ensure proper greeting of all visitors....
Customer Care Representative I
- Normal, IL (5 miles from Bloomington, IL)
- 4 days ago
- Normal, IL (5 miles from Bloomington, IL)
- 4 days ago
Diploma or GED and minimum 1 year retail, office, bank or other customer service experience preferred or equivalent combination of education and experience....
Retail Customer Service Cashier
- Le Roy, IL (14 miles from Bloomington, IL)
- 6 days ago
- Le Roy, IL (14 miles from Bloomington, IL)
- 6 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative
- Normal, IL (5 miles from Bloomington, IL)
- 6 days ago
- Normal, IL (5 miles from Bloomington, IL)
- 6 days ago
at Illinois State University in Normal, Illinois, United States Job Description To provide exceptional customer service to the campus community by assisting in the work management and building access...
Customer Service Representative
- Morton, IL (24 miles from Bloomington, IL)
- 10 days ago
- Morton, IL (24 miles from Bloomington, IL)
- 10 days ago
Ensure the customer service area is neat and orderly and ensure proper greeting of all visitors....
Spanish Bilingual Remote Customer Service Representative
- Clinton, IL (23 miles from Bloomington, IL)
- 10 days ago
- Clinton, IL (23 miles from Bloomington, IL)
- 10 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkProvides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative, PT Overnights
- Bloomington, IL
- 13 days ago
- Bloomington, IL
- 13 days ago
Store 4701421: 1206 N Towanda Barnes Rd, Bloomington, Illinois 61704 Availability - Shift/Days Part time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service...
Demographic Data for Bloomington, IL
Moving to Bloomington, IL? Find some basic demographic data about Bloomington, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Bloomington, IL
Highest Education Level
Customer Services in Bloomington, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Collaboration
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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