Customer Service Jobs in Big Rock, IL

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 79 Jobs

Customer Service Representative

  • Aurora, IL (14 miles from Big Rock, IL)
  • 28 days ago
  • Aurora, IL (14 miles from Big Rock, IL)
  • 28 days ago

service in a business-to-business environment Ability to work onsite in Lincolnshire for in person training during the first two weeks Able to work an 8-hour shift between 7:00 AM-6PM and in person...

Customer Sales Account Manager

  • Naperville, IL (21 miles from Big Rock, IL)
  • 30+ days ago
  • Naperville, IL (21 miles from Big Rock, IL)
  • 30+ days ago

service in a business-to-business environment Ability to work onsite in Lincolnshire for in person training during the first two weeks Able to work an 8-hour shift between 7:00 AM-6PM and in person...

Inside Sales-Reactivation Specialist

  • Aurora, IL (14 miles from Big Rock, IL)
  • 30+ days ago
  • Aurora, IL (14 miles from Big Rock, IL)
  • 30+ days ago

service in a business-to-business environment Ability to work onsite in Lincolnshire for in person training during the first two weeks Able to work an 8-hour shift between 7:00 AM-6PM and in person...

Customer Service Representative

  • Bartlett, IL (22 miles from Big Rock, IL)
  • 6 hours ago
  • Bartlett, IL (22 miles from Big Rock, IL)
  • 6 hours ago

RESPONSIBILITIES Answer all incoming concerns/needs from all customers Key pick-up request, Handle transportation/routing on delivery questions Process will-call orders Provide customers with invoice...

Work-from-Anywhere Customer Service Agent

  • Elgin, IL (23 miles from Big Rock, IL)
  • 8 hours ago
  • Elgin, IL (23 miles from Big Rock, IL)
  • 8 hours ago

Powered by JazzHR a job alert for this search Customer Service Agent Elgin, IL, US...

Remote Work

Customer Service Associate Team Leader (Front End Support Assistant Manager)

  • Wheaton, IL (22 miles from Big Rock, IL)
  • 3 days ago
  • Wheaton, IL (22 miles from Big Rock, IL)
  • 3 days ago

Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....

Customer Service Representative

  • Bolingbrook, IL (24 miles from Big Rock, IL)
  • 3 days ago
  • Bolingbrook, IL (24 miles from Big Rock, IL)
  • 3 days ago

Showcase strong problem-solving skills and deliver exceptional customer service. Join a forward-thinking team dedicated to client satisfaction and your professional development....

Bilingual Customer Service Representative

  • Elgin, IL (23 miles from Big Rock, IL)
  • 3 days ago
  • Elgin, IL (23 miles from Big Rock, IL)
  • 3 days ago

Our client, a rapidly expanding wireless retailer, is looking for Bilingual Wireless Sales Associates who thrive in energetic environments and are passionate about delivering top-tier customer service...

Customer Service Representative

  • Aurora, IL (14 miles from Big Rock, IL)
  • 3 days ago
  • Aurora, IL (14 miles from Big Rock, IL)
  • 3 days ago

Store 4706763: 1851 N Farnsworth, Aurora, Illinois 60505 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Pharmacy Customer Service Associate

  • Yorkville, IL (12 miles from Big Rock, IL)
  • 3 days ago
  • Yorkville, IL (12 miles from Big Rock, IL)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative I

  • Warrenville, IL (18 miles from Big Rock, IL)
  • 4 days ago
  • Warrenville, IL (18 miles from Big Rock, IL)
  • 4 days ago

Position Highlights: Position: Customer Service Representative I Location: Warrenville, IL Full Time Hours: Monday-Friday, standard business hours What you will do: Answers patient telephone calls,...

Customer Service Representative, PT Open Availability

  • Aurora, IL (14 miles from Big Rock, IL)
  • 4 days ago
  • Aurora, IL (14 miles from Big Rock, IL)
  • 4 days ago

Store 4706762: 2946 E New York St, Aurora, Illinois 60502 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative, PT Overnights

  • Aurora, IL (14 miles from Big Rock, IL)
  • 4 days ago
  • Aurora, IL (14 miles from Big Rock, IL)
  • 4 days ago

Store 4706762: 2946 E New York St, Aurora, Illinois 60502 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative - Afternoon Shift

  • Joliet, IL (23 miles from Big Rock, IL)
  • 5 days ago
  • Joliet, IL (23 miles from Big Rock, IL)
  • 5 days ago

Customer Service Representative - Afternoon Shift Requisition Id: 381327 Business Unit: LTL Location: Joliet, IL, US, 60436 **What youll need to succeed as a Customer Service Representative at XPO**...

Remote --- Customer Service Representative

  • Joliet, IL (23 miles from Big Rock, IL)
  • 5 days ago
  • Joliet, IL (23 miles from Big Rock, IL)
  • 5 days ago

Category : Customer Service/SupportAbout TPTP is a global, digital business services company....

Remote Work

Demographic Data for Big Rock, IL

Moving to Big Rock, IL? Find some basic demographic data about Big Rock, IL below.

Local
National
1,721
53
Small

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
IBM SkillsBuild
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Register to search for more online courses. >>>

Title Synonyms

Users interested in this job title also searched for the following job title

Salary for Customer Service Jobs in Big Rock, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Big Rock, IL offer the following education background
High School or GED
34.4%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Big Rock, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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