Customer Service Jobs in Berwyn, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Oak Forest, IL (15 miles from Berwyn, IL)
- 6 hours ago
- Oak Forest, IL (15 miles from Berwyn, IL)
- 6 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Hammond, IN (19 miles from Berwyn, IL)
- 6 hours ago
- Hammond, IN (19 miles from Berwyn, IL)
- 6 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Pharmacy Customer Service Associate
- Orland Park, IL (14 miles from Berwyn, IL)
- 6 hours ago
- Orland Park, IL (14 miles from Berwyn, IL)
- 6 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Lead Customer Service Representative (Lead Receptionist)
- Chicago, IL (8 miles from Berwyn, IL)
- 8 hours ago
- Chicago, IL (8 miles from Berwyn, IL)
- 8 hours ago
Prior experience in customer service/reception in veterinary field required. Demonstrated commitment to MVP core values....
Customer Service Representative II
- Northlake, IL (8 miles from Berwyn, IL)
- 8 hours ago
- Northlake, IL (8 miles from Berwyn, IL)
- 8 hours ago
Service Description The Customer Service Representative II is responsible for ensure outstanding customer experience through accurate order entry, providing product information, tracking orders and...
Remote WorkCustomer Service Representative
- Carol Stream, IL (18 miles from Berwyn, IL)
- 8 hours ago
- Carol Stream, IL (18 miles from Berwyn, IL)
- 8 hours ago
Overview We are currently seeking a Customer Service Representative to answer incoming customer service calls and emails, process customer orders, and provide technical customer support to outside representatives...
Remote --- Customer Service Representative
- Oak Brook, IL (7 miles from Berwyn, IL)
- 18 hours ago
- Oak Brook, IL (7 miles from Berwyn, IL)
- 18 hours ago
REMOTE --- CUSTOMER SERVICE REPRESENTATIVE at Teleperformance USA in Job Description Category : Customer Service/Support About TP TP is a global, digital business services company....
Remote WorkCustomer Care Representative - Premier Dietary Sup
- Chicago, IL (8 miles from Berwyn, IL)
- 18 hours ago
- Chicago, IL (8 miles from Berwyn, IL)
- 18 hours ago
goods....
Customer Service Representative (Hybrid or Remote)
- Elk Grove Village, IL (16 miles from Berwyn, IL)
- 18 hours ago
- Elk Grove Village, IL (16 miles from Berwyn, IL)
- 18 hours ago
a highly responsive and unsurpassed level of customer service....
Remote Work- Merrionett pk, IL (10 miles from Berwyn, IL)
- 18 hours ago
- Merrionett pk, IL (10 miles from Berwyn, IL)
- 18 hours ago
A Client Service Representative position is a key customer service position within the company....
Customer Service Representative I
- Warrenville, IL (21 miles from Berwyn, IL)
- 19 hours ago
- Warrenville, IL (21 miles from Berwyn, IL)
- 19 hours ago
Position Highlights: Position: Customer Service Representative I Location: Warrenville, IL Full Time Hours: Monday-Friday, standard business hours What you will do: Answers patient telephone calls,...
Retail Customer Experience Associate, Woodlands Mall - Full Time
- Skokie, IL (14 miles from Berwyn, IL)
- 19 hours ago
- Skokie, IL (14 miles from Berwyn, IL)
- 19 hours ago
Id : REQ_569570, Title : Retail Customer Experience Associate, Woodlands Mall - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...920,...
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Oak Brook, IL (7 miles from Berwyn, IL)
- 19 hours ago
- Oak Brook, IL (7 miles from Berwyn, IL)
- 19 hours ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
Associate Customer Service Representative
- Chicago, IL (8 miles from Berwyn, IL)
- 22 hours ago
- Chicago, IL (8 miles from Berwyn, IL)
- 22 hours ago
Qualifications - Internal Bachelor's Degree preferred 1-3 years of direct or indirect customer service experience a plus Strong customer service skills, including verbal and written contact, follow-through...
- Chicago, IL (8 miles from Berwyn, IL)
- 23 hours ago
- Chicago, IL (8 miles from Berwyn, IL)
- 23 hours ago
service orientationAbility to work in a team environment and interact in a consistent positive mannerExcellent verbal and written communication skillsAbility to multi task while maintaining strong...
Demographic Data for Berwyn, IL
Moving to Berwyn, IL? Find some basic demographic data about Berwyn, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Berwyn, IL
Highest Education Level
Customer Services in Berwyn, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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