Customer Service Jobs in Berwyn, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

Veterinary Client Service Representative
- Bevlab Animal Hospital
- Blue Island, IL (13 miles from Berwyn, IL)
- 4 days ago
- Bevlab Animal Hospital
- Blue Island, IL (13 miles from Berwyn, IL)
- 4 days ago
What We’re Looking For: You love pets and people too Great communicator with a positive, can-do attitude Organized, adaptable, and able to handle busy moments like a boss Experience in customer service...
Customer Service Representative
- Aurora, IL (24 miles from Berwyn, IL)
- 2 days ago
- Aurora, IL (24 miles from Berwyn, IL)
- 2 days ago
service role Effective communication (oral and written) and effective relationship building skills Ability to work on-site at our Lincolnshire, IL location at least 4 days per week Whats needed- Preferred...
Customer Sales Account Manager
- Aurora, IL (24 miles from Berwyn, IL)
- 60+ days ago
- Aurora, IL (24 miles from Berwyn, IL)
- 60+ days ago
Quill showcases exceptional customer service. Quill had proven to be a trusted partner of Staples since being acquired in 1998....
Customer Service Representative III - Team Lead
- Aurora, IL (24 miles from Berwyn, IL)
- 5 hours ago
- Aurora, IL (24 miles from Berwyn, IL)
- 5 hours ago
As our Customer Service Representative Team Lead, youll be the shift lead for our Customer Service team that help our patients check into the hospital....
- Itasca, IL (15 miles from Berwyn, IL)
- 5 hours ago
- Itasca, IL (15 miles from Berwyn, IL)
- 5 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Worth, IL (9 miles from Berwyn, IL)
- 5 hours ago
- Worth, IL (9 miles from Berwyn, IL)
- 5 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Psychiatry Center
- Chicago, IL (8 miles from Berwyn, IL)
- 5 hours ago
- Chicago, IL (8 miles from Berwyn, IL)
- 5 hours ago
Conducts assessment of customer service needs and makes arrangements to ensure needs are met. Responds to complex complaints received at the departmental level and routes them appropriately....
Customer Service Representative - PT
- Chicago, IL (8 miles from Berwyn, IL)
- 5 hours ago
- Chicago, IL (8 miles from Berwyn, IL)
- 5 hours ago
service....
Part-Time Bilingual Customer Service Representative
- Alsip, IL (11 miles from Berwyn, IL)
- 5 hours ago
- Alsip, IL (11 miles from Berwyn, IL)
- 5 hours ago
We pride ourselves on exceptional customer service and are seeking a motivated bilingual individual to join our team....
Customer Service Representative
- Chicago, IL (8 miles from Berwyn, IL)
- 5 hours ago
- Chicago, IL (8 miles from Berwyn, IL)
- 5 hours ago
Remote Description: Customer Service Representative Delivers straightforward administrative and/or other basic business services in Customer Service....
Remote WorkCustomer Service Agent Supervisor
- Aurora, IL (24 miles from Berwyn, IL)
- 5 hours ago
- Aurora, IL (24 miles from Berwyn, IL)
- 5 hours ago
Service Supervisor is responsible for the day-to-day activities of the customer service department....
Customer Service Associate - Part Time
- Glen Ellyn, IL (14 miles from Berwyn, IL)
- 11 hours ago
- Glen Ellyn, IL (14 miles from Berwyn, IL)
- 11 hours ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Representative
- Winnetka, IL (19 miles from Berwyn, IL)
- 11 hours ago
- Winnetka, IL (19 miles from Berwyn, IL)
- 11 hours ago
Experience in customer service, retail, or sales preferred....
Retail Customer Service Cashier
- Elk Grove Village, IL (16 miles from Berwyn, IL)
- 16 hours ago
- Elk Grove Village, IL (16 miles from Berwyn, IL)
- 16 hours ago
Job Functions: General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative/ Troubleshooter Weekend Shift
- Aurora, IL (24 miles from Berwyn, IL)
- 20 hours ago
- Aurora, IL (24 miles from Berwyn, IL)
- 20 hours ago
Prepare any reports concerning customer service as required by supervisors. Assist in resolving any discrepancies. Data Entry Operate the computer terminal in a proficient manner....
Demographic Data for Berwyn, IL
Moving to Berwyn, IL? Find some basic demographic data about Berwyn, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Berwyn, IL
Highest Education Level
Customer Services in Berwyn, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Discretion
- Inbound
- Courteous
- Willingness To Learn
- Bathroom Remodeling
- Long-Term Disability
- Restocking
- Replenishing
- Wholesale
- Asset Protection
- First In, First Out
- Merchandising
- Pulling
- Customer Support
- Cashier Skills
- Loading & Unloading
- Customer Satisfaction
- Housekeeping
- Reimbursement
- Retail
- Energetic
- Relationship Management
- Decision Making
- Customer Relations
- Friendliness
- High School Diploma
- Driving
- Telephone Skills
- Inventory Management
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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