Customer Service Jobs in Bement, IL

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 34 Jobs

Customer Service Representative

  • Champaign, IL (21 miles from Bement, IL)
  • 5 days ago
  • Champaign, IL (21 miles from Bement, IL)
  • 5 days ago

service in a business-to-business environment Ability to work onsite in Lincolnshire for in person training during the first two weeks Able to work an 8-hour shift between 7:00 AM-6PM and in person...

Pharmacy Customer Service Associate

  • Urbana, IL (22 miles from Bement, IL)
  • 2 hours ago
  • Urbana, IL (22 miles from Bement, IL)
  • 2 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Decatur, IL (22 miles from Bement, IL)
  • 5 days ago
  • Decatur, IL (22 miles from Bement, IL)
  • 5 days ago

Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...

Retail Customer Service Cashier

  • Tuscola, IL (16 miles from Bement, IL)
  • 8 days ago
  • Tuscola, IL (16 miles from Bement, IL)
  • 8 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Service Representative, PT Mid Shift

  • Decatur, IL (22 miles from Bement, IL)
  • 11 days ago
  • Decatur, IL (22 miles from Bement, IL)
  • 11 days ago

Store 4701313: 205 W First Dr, Decatur, Illinois 62521 Availability - Shift/Days Part time Day Shift - Evenings - Overnight Shift Customer Service Representative We want you to join our team as a Customer...

Customer Service Representative, Open Availability

  • Urbana, IL (22 miles from Bement, IL)
  • 11 days ago
  • Urbana, IL (22 miles from Bement, IL)
  • 11 days ago

Store 4701434: 810 W Green, Urbana, Illinois 61801 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....

Retail Customer Service Associate

  • Champaign, IL (21 miles from Bement, IL)
  • 12 days ago
  • Champaign, IL (21 miles from Bement, IL)
  • 12 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Representative

  • Decatur, IL (22 miles from Bement, IL)
  • 13 days ago
  • Decatur, IL (22 miles from Bement, IL)
  • 13 days ago

Store 4701302: 3798 N Woodford St, Decatur, Illinois 62526 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

  • Decatur, IL (22 miles from Bement, IL)
  • 13 days ago
  • Decatur, IL (22 miles from Bement, IL)
  • 13 days ago

Customer service experience required. Strong interpersonal skills and excellent written and oral communication skills required. Excellent attendance. Transit experience a plus....

Customer Service Representative, Full or Part Time

  • Champaign, IL (21 miles from Bement, IL)
  • 14 days ago
  • Champaign, IL (21 miles from Bement, IL)
  • 14 days ago

Store 4701399: 1601 W Springfield Ave, Champaign, Illinois 61821 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative, Overnights

  • Champaign, IL (21 miles from Bement, IL)
  • 14 days ago
  • Champaign, IL (21 miles from Bement, IL)
  • 14 days ago

Store 4701442: 1511 N Prospect, Champaign, Illinois 61820 Availability - Shift/Days Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative....

Customer Service Representative, Evenings

  • Champaign, IL (21 miles from Bement, IL)
  • 14 days ago
  • Champaign, IL (21 miles from Bement, IL)
  • 14 days ago

Store 4701226: 1301 S Mattis Ave, Champaign, Illinois 61821 Availability - Shift/Days Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

  • Urbana, IL (22 miles from Bement, IL)
  • 15 days ago
  • Urbana, IL (22 miles from Bement, IL)
  • 15 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative, PT

  • Monticello, IL (8 miles from Bement, IL)
  • 15 days ago
  • Monticello, IL (8 miles from Bement, IL)
  • 15 days ago

Store 4701431: 802 Iron Horse Place, Monticello, Illinois 61856 Availability - Shift/Days Part time Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...

Cashier / Customer Service Associate - Champaign 3rd

  • Champaign, IL (21 miles from Bement, IL)
  • 18 days ago
  • Champaign, IL (21 miles from Bement, IL)
  • 18 days ago

A DAY IN THE LIFE AS ENTRY-LEVEL CUSTOMER SERVICE ASSOCIATE You are the face of our convenience store!...

Demographic Data for Bement, IL

Moving to Bement, IL? Find some basic demographic data about Bement, IL below.


Local
National
1,705
31
Small

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
customer service
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Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Bement, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Bement, IL offer the following education background
High School or GED
34.7%
Bachelor's Degree
25.3%
Associate's Degree
15.9%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Bement, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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