Customer Service Jobs in Belvidere, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Associate
- Rockford, IL (16 miles from Belvidere, IL)
- 4 hours ago
- Rockford, IL (16 miles from Belvidere, IL)
- 4 hours ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 7151 Walton St, Rockford, IL 61108...
Customer Service Representative - Work From Home
- Huntley, IL (20 miles from Belvidere, IL)
- 1 day ago
- Huntley, IL (20 miles from Belvidere, IL)
- 1 day ago
FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...
Remote WorkCustomer Service Representative
- Rockford, IL (16 miles from Belvidere, IL)
- 2 days ago
- Rockford, IL (16 miles from Belvidere, IL)
- 2 days ago
Showcase strong problem-solving skills and deliver exceptional customer service. Join a forward-thinking team dedicated to client satisfaction and your professional development....
Customer Service Representative, Mornings - PT Weekends
- Sycamore, IL (18 miles from Belvidere, IL)
- 3 days ago
- Sycamore, IL (18 miles from Belvidere, IL)
- 3 days ago
Store 4701482: 439 E State St., Sycamore, Illinois 60178 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Retail Customer Service Cashier
- Rochelle, IL (22 miles from Belvidere, IL)
- 3 days ago
- Rochelle, IL (22 miles from Belvidere, IL)
- 3 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Winnebago, IL (22 miles from Belvidere, IL)
- 4 days ago
- Winnebago, IL (22 miles from Belvidere, IL)
- 4 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- Machesney Park, IL (12 miles from Belvidere, IL)
- 5 days ago
- Machesney Park, IL (12 miles from Belvidere, IL)
- 5 days ago
Collaborate with internal departments to ensure seamless order fulfillment and customer satisfaction. Required Skills & Experience Education: High School Diploma or GED required....
Sales & Customer Service Associate
- Rockford, IL (16 miles from Belvidere, IL)
- 6 days ago
- Rockford, IL (16 miles from Belvidere, IL)
- 6 days ago
Overview Where Better Careers Begin! Massage Envy 6241 E. State ST. Rockford IL 61108 Do you have a passion for helping others? At the Massage Envy Rockford franchise, we support and inspire you...
LP Customer Service Associate II
- Rockford, IL (16 miles from Belvidere, IL)
- 15 days ago
- Rockford, IL (16 miles from Belvidere, IL)
- 15 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Rockford, IL (16 miles from Belvidere, IL)
- 17 days ago
- Rockford, IL (16 miles from Belvidere, IL)
- 17 days ago
Store 4701425: 3819 Broadway, Rockford, Illinois 61108 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, PT 2nd Shift (6pm - Midnight)
- Rochelle, IL (22 miles from Belvidere, IL)
- 17 days ago
- Rochelle, IL (22 miles from Belvidere, IL)
- 17 days ago
Store 4701408: 1110 N Dement, Rochelle, Illinois 61068 Availability - Shift/Days Part time Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
- Roscoe, IL (14 miles from Belvidere, IL)
- 19 days ago
- Roscoe, IL (14 miles from Belvidere, IL)
- 19 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Spanish Bilingual Remote Customer Service Representative
- Harvard, IL (16 miles from Belvidere, IL)
- 30+ days ago
- Harvard, IL (16 miles from Belvidere, IL)
- 30+ days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkCustomer Service Representative, PT Evenings
- Woodstock, IL (19 miles from Belvidere, IL)
- 30+ days ago
- Woodstock, IL (19 miles from Belvidere, IL)
- 30+ days ago
Store 4706831: 155 S Eastwood Dr, Woodstock, Illinois 60098 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Belvidere, IL
Moving to Belvidere, IL? Find some basic demographic data about Belvidere, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Belvidere, IL
Highest Education Level
Customer Services in Belvidere, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »