Customer Service Jobs in Belleville, IL

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 69 Jobs

Customer Service Representative

  • Saint Louis, MO (16 miles from Belleville, IL)
  • 1 hour ago
  • Saint Louis, MO (16 miles from Belleville, IL)
  • 1 hour ago

Position Overview: We are seeking a friendly and detail-oriented Customer Service Representative to join our on-site team....

Customer Service Representative

  • Glen Carbon, IL (20 miles from Belleville, IL)
  • 3 hours ago
  • Glen Carbon, IL (20 miles from Belleville, IL)
  • 3 hours ago

Service Center Glen Carbon JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting...

Customer Service Representative - Collections

  • Clayton, MO (22 miles from Belleville, IL)
  • 6 hours ago
  • Clayton, MO (22 miles from Belleville, IL)
  • 6 hours ago

Familiarity with inbound/outbound/blended dialing environment Excellent customer service skills Ability to maintain a high degree of confidentiality Motivated and organized self-starter with strong...

Remote Work

Bi-Lingual (English/Spanish) Customer Service Representative

  • Saint Louis, MO (16 miles from Belleville, IL)
  • 10 hours ago
  • Saint Louis, MO (16 miles from Belleville, IL)
  • 10 hours ago

Qualifications BASIC QUALIFICATIONS: High School diploma or equivalent required. 2 years experience in a contact center or other fast-paced customer service environment required....

Remote Work

Customer Service Representative

  • Belleville, IL
  • 1 day ago
  • Belleville, IL
  • 1 day ago

Strong customer service background. Excellent telephone skills. Knowledge of standard office procedures and use of office equipment....

Customer Service Representative, Overnights

  • Saint Louis, MO (16 miles from Belleville, IL)
  • 1 day ago
  • Saint Louis, MO (16 miles from Belleville, IL)
  • 1 day ago

Store 4701675: 3282 Jamieson Ave, Saint Louis, Missouri 63139 Availability - Shift/Days Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative - PT

  • Saint Louis, MO (16 miles from Belleville, IL)
  • 4 days ago
  • Saint Louis, MO (16 miles from Belleville, IL)
  • 4 days ago

service....

Customer Service Representative, FT Days

  • Saint Louis, MO (16 miles from Belleville, IL)
  • 5 days ago
  • Saint Louis, MO (16 miles from Belleville, IL)
  • 5 days ago

Store 4701630: 9998 Tesson Ferry Rd, St Louis, Missouri 63123 Availability - Shift/Days Full time Day Shift - All Days Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Associate

  • East Saint Louis, IL (14 miles from Belleville, IL)
  • 6 days ago
  • East Saint Louis, IL (14 miles from Belleville, IL)
  • 6 days ago

Customer Service Associate (East Saint Louis) McCasland Ave compensation: $18/hr The Customer Service Account Specialist's primary purpose is to be responsible for customer service activities such as...

Customer Service Representative

  • Arnold, MO (23 miles from Belleville, IL)
  • 7 days ago
  • Arnold, MO (23 miles from Belleville, IL)
  • 7 days ago

This individual will manage ongoing relationships with existing clients, provide top-tier customer service, and support the daily operations of the agency....

Customer Service Representative - St. Ann, MO

  • Saint Louis, MO (16 miles from Belleville, IL)
  • 7 days ago
  • Saint Louis, MO (16 miles from Belleville, IL)
  • 7 days ago

Customer Service Representative - St. Ann, MO - $20/Hour, Benefits, Flexible Hours!...

Customer Service Representative

  • Millstadt, IL (7 miles from Belleville, IL)
  • 7 days ago
  • Millstadt, IL (7 miles from Belleville, IL)
  • 7 days ago

Consistently demonstrate proficiency in providing exemplary customer service in person and by telephone....

U-Box Customer Care Representative (CDL)

  • Saint Louis, MO (16 miles from Belleville, IL)
  • 7 days ago
  • Saint Louis, MO (16 miles from Belleville, IL)
  • 7 days ago

Transport storage containers to and from specified destinations, e.g., customers homes and businesses local routes only....

Savers / Value Village Careers - Customer Service Associate

  • Saint Louis, MO (16 miles from Belleville, IL)
  • 8 days ago
  • Saint Louis, MO (16 miles from Belleville, IL)
  • 8 days ago

We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: The opportunity to celebrate uniqueness....

Customer Relations Specialist

  • Collinsville, IL (15 miles from Belleville, IL)
  • 8 days ago
  • Collinsville, IL (15 miles from Belleville, IL)
  • 8 days ago

Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....

Demographic Data for Belleville, IL

Moving to Belleville, IL? Find some basic demographic data about Belleville, IL below.


Local
National
93,932
1,886
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Belleville, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Belleville, IL offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Belleville, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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