Customer Service Jobs in Batavia, IL

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 131 Jobs

Remote --- Customer Service Representative

  • Oak Brook, IL (21 miles from Batavia, IL)
  • 3 hours ago
  • Oak Brook, IL (21 miles from Batavia, IL)
  • 3 hours ago

REMOTE --- CUSTOMER SERVICE REPRESENTATIVE at Teleperformance USA in Job Description Category : Customer Service/Support About TP TP is a global, digital business services company....

Remote Work

Customer Service Representative (Hybrid or Remote)

  • Elk Grove Village, IL (21 miles from Batavia, IL)
  • 3 hours ago
  • Elk Grove Village, IL (21 miles from Batavia, IL)
  • 3 hours ago

a highly responsive and unsurpassed level of customer service....

Remote Work

Customer Service Representative I

  • Warrenville, IL (6 miles from Batavia, IL)
  • 3 hours ago
  • Warrenville, IL (6 miles from Batavia, IL)
  • 3 hours ago

Position Highlights: Position: Customer Service Representative I Location: Warrenville, IL Full Time Hours: Monday-Friday, standard business hours What you will do: Answers patient telephone calls,...

Apple Specialist - Retail Customer Service and Sales - (Seasonal)

  • Oak Brook, IL (21 miles from Batavia, IL)
  • 4 hours ago
  • Oak Brook, IL (21 miles from Batavia, IL)
  • 4 hours ago

You're dedicated to selling and delivering a customer service experience that is unlike any other....

Customer Service Representative - Bilingual

  • Rolling Meadows, IL (22 miles from Batavia, IL)
  • 20 hours ago
  • Rolling Meadows, IL (22 miles from Batavia, IL)
  • 20 hours ago

Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...

Customer Service Associate Job Roselle, IL

  • Roselle, IL (15 miles from Batavia, IL)
  • 21 hours ago
  • Roselle, IL (15 miles from Batavia, IL)
  • 21 hours ago

Bring JOY to YOUR Journey and ap ply today for our part-time Customer Service Associate position!...

Remote Customer Service Representative

  • Joliet, IL (21 miles from Batavia, IL)
  • 1 day ago
  • Joliet, IL (21 miles from Batavia, IL)
  • 1 day ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Remote Work

Spanish Bilingual Remote Customer Service Representative

  • Elgin, IL (13 miles from Batavia, IL)
  • 1 day ago
  • Elgin, IL (13 miles from Batavia, IL)
  • 1 day ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Remote Work

Retail Customer Service Associate

  • Willowbrook, IL (21 miles from Batavia, IL)
  • 1 day ago
  • Willowbrook, IL (21 miles from Batavia, IL)
  • 1 day ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Care Representative - Regional Omnichannel

  • Hanover Park, IL (13 miles from Batavia, IL)
  • 1 day ago
  • Hanover Park, IL (13 miles from Batavia, IL)
  • 1 day ago

SKILLS: Excellent customer service skills required. Demonstrated sales skills required....

Customer Service Representative

  • Sycamore, IL (21 miles from Batavia, IL)
  • 1 day ago
  • Sycamore, IL (21 miles from Batavia, IL)
  • 1 day ago

Job Purpose: CorruKraft a Veritiv company is seeking a Customer Service Representative for our Sycamore, IL This position will report to the: Customer Service Manager FLSA Status: Non-exempt What Youll...

Pharmacy Customer Service Associate

  • Woodridge, IL (16 miles from Batavia, IL)
  • 1 day ago
  • Woodridge, IL (16 miles from Batavia, IL)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Huntley, IL (23 miles from Batavia, IL)
  • 1 day ago
  • Huntley, IL (23 miles from Batavia, IL)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative, PT 1st Shift

  • Dekalb, IL (20 miles from Batavia, IL)
  • 2 days ago
  • Dekalb, IL (20 miles from Batavia, IL)
  • 2 days ago

Store 4701419: 1102 N First St, Dekalb, Illinois 60115 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

  • Minooka, IL (24 miles from Batavia, IL)
  • 3 days ago
  • Minooka, IL (24 miles from Batavia, IL)
  • 3 days ago

Store 4706833: 2101 S Ridge Rd, Minooka, Illinois 60447 Availability - Shift/Days Part time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...

Demographic Data for Batavia, IL

Moving to Batavia, IL? Find some basic demographic data about Batavia, IL below.


Local
National
28,156
946
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

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Salary for Customer Service Jobs in Batavia, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Batavia, IL offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Batavia, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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