Customer Service Jobs in Batavia, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Remote --- Customer Service Representative
- Oak Brook, IL (21 miles from Batavia, IL)
- 3 hours ago
- Oak Brook, IL (21 miles from Batavia, IL)
- 3 hours ago
REMOTE --- CUSTOMER SERVICE REPRESENTATIVE at Teleperformance USA in Job Description Category : Customer Service/Support About TP TP is a global, digital business services company....
Remote WorkCustomer Service Representative (Hybrid or Remote)
- Elk Grove Village, IL (21 miles from Batavia, IL)
- 3 hours ago
- Elk Grove Village, IL (21 miles from Batavia, IL)
- 3 hours ago
a highly responsive and unsurpassed level of customer service....
Remote WorkCustomer Service Representative I
- Warrenville, IL (6 miles from Batavia, IL)
- 3 hours ago
- Warrenville, IL (6 miles from Batavia, IL)
- 3 hours ago
Position Highlights: Position: Customer Service Representative I Location: Warrenville, IL Full Time Hours: Monday-Friday, standard business hours What you will do: Answers patient telephone calls,...
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Oak Brook, IL (21 miles from Batavia, IL)
- 4 hours ago
- Oak Brook, IL (21 miles from Batavia, IL)
- 4 hours ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
Customer Service Representative - Bilingual
- Rolling Meadows, IL (22 miles from Batavia, IL)
- 20 hours ago
- Rolling Meadows, IL (22 miles from Batavia, IL)
- 20 hours ago
Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...
Customer Service Associate Job Roselle, IL
- Roselle, IL (15 miles from Batavia, IL)
- 21 hours ago
- Roselle, IL (15 miles from Batavia, IL)
- 21 hours ago
Bring JOY to YOUR Journey and ap ply today for our part-time Customer Service Associate position!...
Remote Customer Service Representative
- Joliet, IL (21 miles from Batavia, IL)
- 1 day ago
- Joliet, IL (21 miles from Batavia, IL)
- 1 day ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkSpanish Bilingual Remote Customer Service Representative
- Elgin, IL (13 miles from Batavia, IL)
- 1 day ago
- Elgin, IL (13 miles from Batavia, IL)
- 1 day ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkRetail Customer Service Associate
- Willowbrook, IL (21 miles from Batavia, IL)
- 1 day ago
- Willowbrook, IL (21 miles from Batavia, IL)
- 1 day ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Care Representative - Regional Omnichannel
- Hanover Park, IL (13 miles from Batavia, IL)
- 1 day ago
- Hanover Park, IL (13 miles from Batavia, IL)
- 1 day ago
SKILLS: Excellent customer service skills required. Demonstrated sales skills required....
Customer Service Representative
- Sycamore, IL (21 miles from Batavia, IL)
- 1 day ago
- Sycamore, IL (21 miles from Batavia, IL)
- 1 day ago
Job Purpose: CorruKraft a Veritiv company is seeking a Customer Service Representative for our Sycamore, IL This position will report to the: Customer Service Manager FLSA Status: Non-exempt What Youll...
Pharmacy Customer Service Associate
- Woodridge, IL (16 miles from Batavia, IL)
- 1 day ago
- Woodridge, IL (16 miles from Batavia, IL)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Huntley, IL (23 miles from Batavia, IL)
- 1 day ago
- Huntley, IL (23 miles from Batavia, IL)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative, PT 1st Shift
- Dekalb, IL (20 miles from Batavia, IL)
- 2 days ago
- Dekalb, IL (20 miles from Batavia, IL)
- 2 days ago
Store 4701419: 1102 N First St, Dekalb, Illinois 60115 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Minooka, IL (24 miles from Batavia, IL)
- 3 days ago
- Minooka, IL (24 miles from Batavia, IL)
- 3 days ago
Store 4706833: 2101 S Ridge Rd, Minooka, Illinois 60447 Availability - Shift/Days Part time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Batavia, IL
Moving to Batavia, IL? Find some basic demographic data about Batavia, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Batavia, IL
Highest Education Level
Customer Services in Batavia, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles

Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »