Customer Service Jobs in Aurora, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Elmhurst, IL (17 miles from Aurora, IL)
- 2 hours ago
- Elmhurst, IL (17 miles from Aurora, IL)
- 2 hours ago
This application is for consideration for a variety of direct hire Customer Service and Operations opportunities with Walser Automotive Group. No prior automotive experience is required!...
Client Service Representative - Retirement Services
- Schaumburg, IL (19 miles from Aurora, IL)
- 12 hours ago
- Schaumburg, IL (19 miles from Aurora, IL)
- 12 hours ago
About Marsh McLennan Agency Midwest Marsh McLennan Agencys Midwest Region is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement...
Customer Service Associate - Temporary
- West Dundee, IL (22 miles from Aurora, IL)
- 12 hours ago
- West Dundee, IL (22 miles from Aurora, IL)
- 12 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - PT
- Forest View, IL (24 miles from Aurora, IL)
- 12 hours ago
- Forest View, IL (24 miles from Aurora, IL)
- 12 hours ago
service....
Customer Service Associate - Nights/Weekends
- Shorewood, IL (17 miles from Aurora, IL)
- 17 hours ago
- Shorewood, IL (17 miles from Aurora, IL)
- 17 hours ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Representative
- Bloomingdale, IL (14 miles from Aurora, IL)
- 20 hours ago
- Bloomingdale, IL (14 miles from Aurora, IL)
- 20 hours ago
TITLE: Customer Service Representative LOCATION: Bloomingdale, IL SHIFT: Monday-Friday, 8:00AM 4:30PM PAY: $22.00 - $ 30.00/hr Adecco is assisting a local client recruiting for Customer Service Representative...
Customer Service Representative, 3rd Shift
- Montgomery, IL (6 miles from Aurora, IL)
- 21 hours ago
- Montgomery, IL (6 miles from Aurora, IL)
- 21 hours ago
Store 4706876: 596 Montgomery Rd, Montgomery, Illinois 60538 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative...
Pharmacy Customer Service Associate
- Hanover Park, IL (14 miles from Aurora, IL)
- 21 hours ago
- Hanover Park, IL (14 miles from Aurora, IL)
- 21 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Joliet, IL (17 miles from Aurora, IL)
- 1 day ago
- Joliet, IL (17 miles from Aurora, IL)
- 1 day ago
Carries out all customer service activities such as responding to inquiries, processing orders and handling complaints, in a prompt, courteous and effective manner....
- Lyons, IL (22 miles from Aurora, IL)
- 1 day ago
- Lyons, IL (22 miles from Aurora, IL)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Glendale Heights, IL (11 miles from Aurora, IL)
- 1 day ago
- Glendale Heights, IL (11 miles from Aurora, IL)
- 1 day ago
Handle inbound customer service calls, including call routing, taking orders/messages, providing quotes, and answering technical questions....
Customer Service Representative
- Wheaton, IL (8 miles from Aurora, IL)
- 1 day ago
- Wheaton, IL (8 miles from Aurora, IL)
- 1 day ago
Customer Service Representative Salary $30,751.50 Annually Location 422 N....
Customer Service Representative
- Hampshire, IL (23 miles from Aurora, IL)
- 1 day ago
- Hampshire, IL (23 miles from Aurora, IL)
- 1 day ago
Summary: The Customer Service Representative acts as the primary contact for order fulfillment and account management activities, ensuring customers have a positive experience with every interaction...
Associate Customer Care Representative
- Lisle, IL (9 miles from Aurora, IL)
- 2 days ago
- Lisle, IL (9 miles from Aurora, IL)
- 2 days ago
Description Associate Customer Service Representative Chicago Regional 2300 Cabot Dr, Suite 200, Lisle, IL 60532: Thank you for considering Amica as part of your career journey, where your future is...
Remote WorkCustomer Service Representative
- Westmont, IL (15 miles from Aurora, IL)
- 2 days ago
- Westmont, IL (15 miles from Aurora, IL)
- 2 days ago
We are looking for a new team member to join our team as Customer Service Representatives. In this role, you will be providing front desk duties to Health Department clients....
Demographic Data for Aurora, IL
Moving to Aurora, IL? Find some basic demographic data about Aurora, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Aurora, IL
Highest Education Level
Customer Services in Aurora, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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