Customer Service Jobs in Antioch, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Specialist
- Arlington Heights, IL (24 miles from Antioch, IL)
- 4 hours ago
- Arlington Heights, IL (24 miles from Antioch, IL)
- 4 hours ago
Serve as primary customer service provider at the front end and liaison between customers and management....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Savers / Value Village Careers - Customer Service Associate
- Hoffman Estates, IL (20 miles from Antioch, IL)
- 17 hours ago
- Hoffman Estates, IL (20 miles from Antioch, IL)
- 17 hours ago
Description Job Title: Customer Service Associate Pay Rate: Our starting pay ranges from $15.00 to $15.81 depending on job duty/position. $15.00 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger...
Customer Service Representative, Overnights
- Algonquin, IL (23 miles from Antioch, IL)
- 17 hours ago
- Algonquin, IL (23 miles from Antioch, IL)
- 17 hours ago
Store 4706865: 2 N Main St, Algonquin, Illinois 60102 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative - Food Services Call Center, Casual, Rotating
- Woodstock, IL (22 miles from Antioch, IL)
- 1 day ago
- Woodstock, IL (22 miles from Antioch, IL)
- 1 day ago
The Customer Service Representative provides scheduling, registration, and customer service functions at Northwestern Medicine....
- Kenosha, WI (17 miles from Antioch, IL)
- 1 day ago
- Kenosha, WI (17 miles from Antioch, IL)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Burlington, WI (16 miles from Antioch, IL)
- 1 day ago
- Burlington, WI (16 miles from Antioch, IL)
- 1 day ago
Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...
Remote --- Customer Service Representative
- Waukegan, IL (13 miles from Antioch, IL)
- 1 day ago
- Waukegan, IL (13 miles from Antioch, IL)
- 1 day ago
Category : Customer Service/SupportAbout TPTP is a global, digital business services company....
Remote WorkPharmacy Customer Service Associate
- Fox Lake, IL (6 miles from Antioch, IL)
- 2 days ago
- Fox Lake, IL (6 miles from Antioch, IL)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- McHenry, IL (12 miles from Antioch, IL)
- 2 days ago
- McHenry, IL (12 miles from Antioch, IL)
- 2 days ago
Manage daily service by reviewing route performance and proactively responding to situations that impact customer service. Other duties as required....
Customer Service Associate - Temporary
- McHenry, IL (12 miles from Antioch, IL)
- 3 days ago
- McHenry, IL (12 miles from Antioch, IL)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- McHenry, IL (12 miles from Antioch, IL)
- 3 days ago
- McHenry, IL (12 miles from Antioch, IL)
- 3 days ago
A Client Service Representative position is a key customer service position within the company....
Retail Customer Service Associate
- Gurnee, IL (8 miles from Antioch, IL)
- 4 days ago
- Gurnee, IL (8 miles from Antioch, IL)
- 4 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 6570 Grand Ave, Gurnee, IL 60031...
Customer Service Representative Empower Communities with Us!
- Antioch, IL
- 4 days ago
- Antioch, IL
- 4 days ago
This job was posted by : For more information, please see: **Position Overview**\ We are looking for an enthusiastic and empathetic **Customer Service Representative** who thrives on helping others....
- Arlington Hts, IL (24 miles from Antioch, IL)
- 5 days ago
- Arlington Hts, IL (24 miles from Antioch, IL)
- 5 days ago
Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...
Demographic Data for Antioch, IL
Moving to Antioch, IL? Find some basic demographic data about Antioch, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Antioch, IL
Highest Education Level
Customer Services in Antioch, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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