Customer Service Jobs in Antioch, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Deerfield, IL (21 miles from Antioch, IL)
- 15 hours ago
- Deerfield, IL (21 miles from Antioch, IL)
- 15 hours ago
Job Description The Customer Service Representative is responsible for providing high quality customer care to create a positive experience for our B2B customers....
Remote WorkPharmacy Customer Service Associate
- Gurnee, IL (8 miles from Antioch, IL)
- 22 hours ago
- Gurnee, IL (8 miles from Antioch, IL)
- 22 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Gurnee, IL (8 miles from Antioch, IL)
- 22 hours ago
- Gurnee, IL (8 miles from Antioch, IL)
- 22 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Powers Lake, WI (13 miles from Antioch, IL)
- 23 hours ago
- Powers Lake, WI (13 miles from Antioch, IL)
- 23 hours ago
Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...
Customer Service Representative - Bilingual
- Union Grove, WI (17 miles from Antioch, IL)
- 23 hours ago
- Union Grove, WI (17 miles from Antioch, IL)
- 23 hours ago
Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...
Customer Service Representative - Overnights
- Waterford, WI (23 miles from Antioch, IL)
- 23 hours ago
- Waterford, WI (23 miles from Antioch, IL)
- 23 hours ago
Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...
Customer Service Representative
- Vernon Hills, IL (16 miles from Antioch, IL)
- 1 day ago
- Vernon Hills, IL (16 miles from Antioch, IL)
- 1 day ago
Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Member Representative I's or Branch Customer...
- Lincolnshire, IL (20 miles from Antioch, IL)
- 1 day ago
- Lincolnshire, IL (20 miles from Antioch, IL)
- 1 day ago
Under close supervision, the Client Relations Associate is responsible for responding to customer inquiries and processing customer orders. This position is also responsible for issuing return...
Customer Service Representative PT - Car Wash
- Mundelein, IL (13 miles from Antioch, IL)
- 2 days ago
- Mundelein, IL (13 miles from Antioch, IL)
- 2 days ago
service-oriented/excellent customer service skills Communicate effectively with customers, management associates, and maintenance personnel Ability to walk and stand on feet for long periods of time...
Customer Service Associate - Temporary
- Kenosha, WI (17 miles from Antioch, IL)
- 2 days ago
- Kenosha, WI (17 miles from Antioch, IL)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Bilingual Customer Service Representative
- Waukegan, IL (13 miles from Antioch, IL)
- 3 days ago
- Waukegan, IL (13 miles from Antioch, IL)
- 3 days ago
Customer Service - Ability to respond to customer questions in an effective and efficient manner while being mindful of the customer experience. Demonstration of strong customer service skills....
Customer Service Representative
- Long Grove, IL (17 miles from Antioch, IL)
- 5 days ago
- Long Grove, IL (17 miles from Antioch, IL)
- 5 days ago
Were experts in engineering, manufacturing, quality assurance, logistics and distribution, marketing, design, and customer service we don't just make it happen, we ensure it happens with excellence....
Customer Service Representative
- Gurnee, IL (8 miles from Antioch, IL)
- 5 days ago
- Gurnee, IL (8 miles from Antioch, IL)
- 5 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative II
- Vernon Hills, IL (16 miles from Antioch, IL)
- 6 days ago
- Vernon Hills, IL (16 miles from Antioch, IL)
- 6 days ago
of 3 years customer service experience required, 1 of which must be completed in RWMIC Customer Service or directly related field....
Customer Service Representative
- Racine, WI (23 miles from Antioch, IL)
- 6 days ago
- Racine, WI (23 miles from Antioch, IL)
- 6 days ago
Customer Service Representatives areresponsible for confidential and time sensitive material. EssentialDuties 1. Greet and direct customers of the Human Services Department.2....
Demographic Data for Antioch, IL
Moving to Antioch, IL? Find some basic demographic data about Antioch, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Antioch, IL
Highest Education Level
Customer Services in Antioch, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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