Customer Service Jobs in Andover, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Associate Customer Service Representative
- Bettendorf, IA (20 miles from Andover, IL)
- 4 hours ago
- Bettendorf, IA (20 miles from Andover, IL)
- 4 hours ago
ABOUT THE ROLE REPAY is looking for an Associate Customer Service Representative to provide an excellent customer support experience to our clients, agents, and partners....
- East Moline, IL (16 miles from Andover, IL)
- 11 hours ago
- East Moline, IL (16 miles from Andover, IL)
- 11 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative, PT 1st Shift
- East Moline, IL (16 miles from Andover, IL)
- 1 day ago
- East Moline, IL (16 miles from Andover, IL)
- 1 day ago
you to join our team as a Customer Service Representative....
Pharmacy Customer Service Associate
- Davenport, IA (21 miles from Andover, IL)
- 1 day ago
- Davenport, IA (21 miles from Andover, IL)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative, PT 2nd Shift
- East Moline, IL (16 miles from Andover, IL)
- 2 days ago
- East Moline, IL (16 miles from Andover, IL)
- 2 days ago
Store 4701212: 1827 18th Ave, East Moline, Illinois 61244 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, 2nd/3rd Shift Availability
- Rock Island, IL (18 miles from Andover, IL)
- 8 days ago
- Rock Island, IL (18 miles from Andover, IL)
- 8 days ago
Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
Customer Service Associate - Temporary
- Moline, IL (16 miles from Andover, IL)
- 8 days ago
- Moline, IL (16 miles from Andover, IL)
- 8 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative Nights and Weekend
- Moline, IL (16 miles from Andover, IL)
- 9 days ago
- Moline, IL (16 miles from Andover, IL)
- 9 days ago
by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Representative Bilingual French And English
- Moline, IL (16 miles from Andover, IL)
- 10 days ago
- Moline, IL (16 miles from Andover, IL)
- 10 days ago
Our client, a dynamic organization in the customer service industry, is seeking Customer Service Representatives to join their team....
Retail Customer Service Cashier
- Davenport, IA (21 miles from Andover, IL)
- 11 days ago
- Davenport, IA (21 miles from Andover, IL)
- 11 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative
- Davenport, IA (21 miles from Andover, IL)
- 13 days ago
- Davenport, IA (21 miles from Andover, IL)
- 13 days ago
TEKsystems is seeking remote customer service representatives to join our clients team! Candidates must reside in one of the following states: Iowa, Illinois, Missouri, or Nebraska....
Retail Customer Service Cashier
- Atkinson, IL (15 miles from Andover, IL)
- 16 days ago
- Atkinson, IL (15 miles from Andover, IL)
- 16 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative, 3rd Shift
- Galesburg, IL (24 miles from Andover, IL)
- 19 days ago
- Galesburg, IL (24 miles from Andover, IL)
- 19 days ago
Store 4701418: 501 N Henderson, Galesburg, Illinois 61401 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, 1st Shift
- Galesburg, IL (24 miles from Andover, IL)
- 20 days ago
- Galesburg, IL (24 miles from Andover, IL)
- 20 days ago
Store 4701418: 501 N Henderson, Galesburg, Illinois 61401 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
70182-LP Customer Service Associate II-427
- Davenport, IA (21 miles from Andover, IL)
- 29 days ago
- Davenport, IA (21 miles from Andover, IL)
- 29 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Demographic Data for Andover, IL
Moving to Andover, IL? Find some basic demographic data about Andover, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Andover, IL
Highest Education Level
Customer Services in Andover, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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