Customer Service Jobs in Alton, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Lead Customer Service Representative, Full or Part Time
- Saint Louis, MO (21 miles from Alton, IL)
- 2 hours ago
- Saint Louis, MO (21 miles from Alton, IL)
- 2 hours ago
Store 4701672: 1402 S Hanley Rd, St Louis, Missouri 63144 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
- Saint Louis, MO (21 miles from Alton, IL)
- 4 hours ago
- Saint Louis, MO (21 miles from Alton, IL)
- 4 hours ago
We are accepting applications for Customer Care Representative openings, which is a phone-based customer service position....
Customer Service Representative
- Saint Louis, MO (21 miles from Alton, IL)
- 4 hours ago
- Saint Louis, MO (21 miles from Alton, IL)
- 4 hours ago
As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure...
Lead Retail Customer Service Associate
- Saint Louis, MO (21 miles from Alton, IL)
- 4 hours ago
- Saint Louis, MO (21 miles from Alton, IL)
- 4 hours ago
service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...
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Customer Service Representative, Evenings
- Edwardsville, IL (11 miles from Alton, IL)
- 4 hours ago
- Edwardsville, IL (11 miles from Alton, IL)
- 4 hours ago
Store 4701599: 629 W Schwarz St, Edwardsville, Illinois 62025 Availability - Shift/Days Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, Overnights
- Edwardsville, IL (11 miles from Alton, IL)
- 4 hours ago
- Edwardsville, IL (11 miles from Alton, IL)
- 4 hours ago
Store 4701599: 629 W Schwarz St, Edwardsville, Illinois 62025 Availability - Shift/Days Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, Weekends
- Edwardsville, IL (11 miles from Alton, IL)
- 4 hours ago
- Edwardsville, IL (11 miles from Alton, IL)
- 4 hours ago
Store 4701599: 629 W Schwarz St, Edwardsville, Illinois 62025 Availability - Shift/Days Part time Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative, PT Evenings
- Edwardsville, IL (11 miles from Alton, IL)
- 4 hours ago
- Edwardsville, IL (11 miles from Alton, IL)
- 4 hours ago
Store 4701360: 1089 S State Route 157, Edwardsville, Illinois 62025 Availability - Shift/Days Part time Evenings Shift Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative
- Cottage Hills, IL (3 miles from Alton, IL)
- 4 hours ago
- Cottage Hills, IL (3 miles from Alton, IL)
- 4 hours ago
Store 4701342: 13 S Stanley Rd, Cottage Hills, Illinois 62018 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
- Saint Charles, MO (18 miles from Alton, IL)
- 15 hours ago
- Saint Charles, MO (18 miles from Alton, IL)
- 15 hours ago
. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...
Full Time - Outlet Customer Service Associate - Day
- Bridgeton, MO (19 miles from Alton, IL)
- 15 hours ago
- Bridgeton, MO (19 miles from Alton, IL)
- 15 hours ago
Customer Service Provides SMART customer service at all times through the daily execution of Lowe's Outlets Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting...
Customer Service Representative
- Earth City, MO (20 miles from Alton, IL)
- 15 hours ago
- Earth City, MO (20 miles from Alton, IL)
- 15 hours ago
Our customer service representatives are the foundation of our success. They serve as our voice, and ensure our customers get what they need when they need it....
Customer Service Representative
- Saint Louis, MO (21 miles from Alton, IL)
- 1 day ago
- Saint Louis, MO (21 miles from Alton, IL)
- 1 day ago
CUSTOMER SERVICE REPRESENTATIVE IN SAINT LOUIS, MO, USA!...
Customer Service Agent - STL (Part-Time)
- Saint Louis, MO (21 miles from Alton, IL)
- 1 day ago
- Saint Louis, MO (21 miles from Alton, IL)
- 1 day ago
Learn more about becoming a Customer Service Agent and the FAQs: careers.southwestair.com/customer-service-agents....
Customer Service Representative
- Saint Louis, MO (21 miles from Alton, IL)
- 1 day ago
- Saint Louis, MO (21 miles from Alton, IL)
- 1 day ago
Join our call center team as a Customer Service Representative and put your skills to use in a fast-paced, service industry where you can help people get solutions to their pest concerns....
Demographic Data for Alton, IL
Moving to Alton, IL? Find some basic demographic data about Alton, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Alton, IL
Highest Education Level
Customer Services in Alton, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Relationship Management
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Sales
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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