Customer Service Jobs in Alorton, IL

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 98 Jobs

Retail Customer Service Cashier

  • Sauget, IL (3 miles from Alorton, IL)
  • 14 days ago
  • Sauget, IL (3 miles from Alorton, IL)
  • 14 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Service Representative, FT Overnights

  • Arnold, MO (18 miles from Alorton, IL)
  • 2 hours ago
  • Arnold, MO (18 miles from Alorton, IL)
  • 2 hours ago

Store 4701676: 2046 Key West Dr, Arnold, Missouri 63010 Availability - Shift/Days Full time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative, PT Overnights

  • Arnold, MO (18 miles from Alorton, IL)
  • 2 hours ago
  • Arnold, MO (18 miles from Alorton, IL)
  • 2 hours ago

Store 4701676: 2046 Key West Dr, Arnold, Missouri 63010 Availability - Shift/Days Part time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

  • Saint Louis, MO (4 miles from Alorton, IL)
  • 2 hours ago
  • Saint Louis, MO (4 miles from Alorton, IL)
  • 2 hours ago

As a Customer Service Representative, you are a key level of support for our valued grocery store, food processor and distributor customers....

Remote Work

Customer Service Representative, Overnights

  • Shiloh, IL (12 miles from Alorton, IL)
  • 2 hours ago
  • Shiloh, IL (12 miles from Alorton, IL)
  • 2 hours ago

Store 4701448: 1242 Thouvenot Ln, Shiloh, Illinois 62269 Availability - Shift/Days Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative....

Customer Service Representative, PT Open Availability

  • East Alton, IL (18 miles from Alorton, IL)
  • 2 hours ago
  • East Alton, IL (18 miles from Alorton, IL)
  • 2 hours ago

Store 4701456: 716 W Saint Louis, East Alton, Illinois 62024 Availability - Shift/Days Part time Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Representative, Evenings

  • Saint Louis, MO (4 miles from Alorton, IL)
  • 2 hours ago
  • Saint Louis, MO (4 miles from Alorton, IL)
  • 2 hours ago

Store 4701633: 8200 S Broadway, St Louis, Missouri 63111 Availability - Shift/Days Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative....

Customer Service Representative, Weekends

  • Saint Louis, MO (4 miles from Alorton, IL)
  • 2 hours ago
  • Saint Louis, MO (4 miles from Alorton, IL)
  • 2 hours ago

Store 4701633: 8200 S Broadway, St Louis, Missouri 63111 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

  • Belleville, IL (11 miles from Alorton, IL)
  • 2 hours ago
  • Belleville, IL (11 miles from Alorton, IL)
  • 2 hours ago

Store 4701347: 1001 E Main St, Belleville, Illinois 62220 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative, Open Availability

  • Saint Louis, MO (4 miles from Alorton, IL)
  • 2 hours ago
  • Saint Louis, MO (4 miles from Alorton, IL)
  • 2 hours ago

Store 4701638: 9311 S Broadway, St Louis, Missouri 63125 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Business Development & Customer Service Representative. Job in Saint Louis Gr8Jobs

  • Saint Louis, MO (4 miles from Alorton, IL)
  • 9 hours ago
  • Saint Louis, MO (4 miles from Alorton, IL)
  • 9 hours ago

Provide exceptional customer service, promptly addressing inquiries, troubleshooting issues, and resolving concerns....

Customer Service Representative, FT Evenings

  • Saint Louis, MO (15 miles from Alorton, IL)
  • 11 hours ago
  • Saint Louis, MO (15 miles from Alorton, IL)
  • 11 hours ago

Store 4701612: 1435 S Kirkw0ood Rd, Sunset Hills, Missouri 63127 Availability - Shift/Days Full time Evenings Shift Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Representative

  • Granite City, IL (10 miles from Alorton, IL)
  • 1 day ago
  • Granite City, IL (10 miles from Alorton, IL)
  • 1 day ago

at Chestnut Health Systems in Granite City, Illinois, United States Job Description Overview : Have strong customer service and business office skills?...

Lead Customer Service Associate Job

  • Bridgeton, MO (20 miles from Alorton, IL)
  • 1 day ago
  • Bridgeton, MO (20 miles from Alorton, IL)
  • 1 day ago

Bring JOY to YOUR Journey and apply today for our Customer Service Associate position!...

Customer Service Associate - Dinner/Close Shift

  • Des Peres, MO (17 miles from Alorton, IL)
  • 1 day ago
  • Des Peres, MO (17 miles from Alorton, IL)
  • 1 day ago

As the name suggests, your main priority is to provide great customer service....

Demographic Data for Alorton, IL

Moving to Alorton, IL? Find some basic demographic data about Alorton, IL below.

Local
National
12,812,477
319,486

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Coggno
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Udemy
customer service
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Register to search for more online courses. >>>

Title Synonyms

Users interested in this job title also searched for the following job title

Salary for Customer Service Jobs in Alorton, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Alorton, IL offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Alorton, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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