Customer Service Jobs in Hawaii
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Agent - Lihue - Full-Time (5k Sign-On Bonus)
- Lihue, HI
- 11 days ago
- Lihue, HI
- 11 days ago
Position Overview Our Customer Services Agents provide our guests with an authentic Hawaiian hospitality experience working at the ticket counter and at the gate....
service....
Airport Customer Service Agent (Delta) - KOA RR
- Kailua Kona, HI
- 7 days ago
- Kailua Kona, HI
- 7 days ago
This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!...
This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!...
This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!...
- Kahului, HI
- 6 hours ago
- Kahului, HI
- 6 hours ago
service....
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Honolulu, HI
- 7 hours ago
- Honolulu, HI
- 7 hours ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Customer Service Representative, Specialized Services Bagster
- Honolulu, HI
- 1 day ago
- Honolulu, HI
- 1 day ago
They are responsible for working with customers to creatively solve problems and resolve any identified customer service issues....
You will be responsible for answering inbound calls where you'll be addressing customer service inquiries and concerns....
Remote WorkCustomer Assistance Representative Enterprise - Maui Coast Hotel
- Wailea, HI
- 1 day ago
- Wailea, HI
- 1 day ago
Shift: 40 hours per week between 6am-2pm, including weekends and holidays The Customer Assistance Representative will provide a high level of customer service by assisting both internal and external...
Senior Customer Service Representative - Corporate Filings
- Honolulu, HI
- 1 day ago
- Honolulu, HI
- 1 day ago
**What You'll be Doing:** As a Senior Customer Service Representative, you will leverage your specialized skills to provide comprehensive support and resolve non-standard operational problems....
Date: Jun 5, 2025 Location: Kapolei (HELE Kapolei), HI, US, 96707 Job Function: Retail Requisition Number: 5259 Customer Service Associate (HELE Kapolei | Part-Time) HELE Customer Service Associate...
Customer Service Associate (HELE Pearl City Part-Time)
- Pearl City, HI
- 1 day ago
- Pearl City, HI
- 1 day ago
Date: May 17, 2025 Location: Pearl City (HELE Pearl City), HI, US, 96782 Job Function: Retail Requisition Number: 5221 Customer Service Associate (HELE Pearl City | Part-Time) HELE Customer Service...
Accurate Pay:Range: $19.00 - $21.00/hr + Monthly Incentive Opportunties $1000.00 Sign on Bonus after 6 months The Customer Service Associate plays a pivotal role in supporting the daily operations of...
Assist customers by effectively resolving all customer service issues....
Demographic Data for Hawaii
Moving to Hawaii? Find some basic demographic data about Hawaii below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Hawaii
Highest Education Level
Customer Services in Hawaii offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Collaboration
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »