Customer Service Jobs in Hawaii

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 106 Jobs

Customer Service Agent - Lihue - Full-Time (5k Sign-On Bonus)

  • Lihue, HI
  • 30+ days ago
  • Lihue, HI
  • 30+ days ago

Position Overview Our Customer Services Agents provide our guests with an authentic Hawaiian hospitality experience working at the ticket counter and at the gate....

Customer Service Representative - PT

  • Honolulu, HI
  • 1 day ago
  • Honolulu, HI
  • 1 day ago

service....

Customer Service Representative - FT

  • Kahului, HI
  • 27 days ago
  • Kahului, HI
  • 27 days ago

service....

Airport Customer Service Agent (American) - LIH PT

  • Hanamaulu, HI
  • 29 days ago
  • Hanamaulu, HI
  • 29 days ago

This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!...

Customer Service Representative

  • Honolulu, HI
  • 6 hours ago
  • Honolulu, HI
  • 6 hours ago

Customer Service Representative **Sr....

Remote Work

Customer Service Agent

  • Kailua Kona, HI
  • 8 hours ago
  • Kailua Kona, HI
  • 8 hours ago

This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!...

Customer Service Representative

  • Hilo, HI
  • 9 hours ago
  • Hilo, HI
  • 9 hours ago

Nutrien is a leading provider of crop inputs and services, and our business results make a positive impact on the world. Our purpose, Feeding the Future, is the reason we come to work each day....

Customer Service Associate (HELE Kihei Piilani Full-Time)

  • Kihei, HI
  • 19 hours ago
  • Kihei, HI
  • 19 hours ago

Date: Jul 9, 2025 Location: Kihei (HELE Piilani), HI, US, 96753 Job Function: Retail Requisition Number: 5336 Customer Service Associate (HELE Kihei Piilani | Full-Time) HELE Customer Service Associate...

Customer Service Associate (HELE Dillingham Part-Time)

  • Honolulu, HI
  • 19 hours ago
  • Honolulu, HI
  • 19 hours ago

Date: Jul 9, 2025 Location: Honolulu (HELE Dillingham), HI, US, 96817 Job Function: Retail Requisition Number: 5443 Customer Service Associate (HELE Dillingham | Part-Time) HELE Customer Service Associate...

Customer Service Associate (HELE Kailua-Kona Part-Time)

  • Kailua Kona, HI
  • 19 hours ago
  • Kailua Kona, HI
  • 19 hours ago

Date: Jul 9, 2025 Location: Kailua-Kona (HELE Kailua-Kona), HI, US, 96740 Job Function: Retail Requisition Number: 5444 Customer Service Associate (HELE Kailua-Kona | Part-Time) HELE Customer Service...

Airport Customer Service Agent (Alaska) - HNL PT

  • Honolulu, HI
  • 1 day ago
  • Honolulu, HI
  • 1 day ago

This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!...

Customer Service Associate (HELE Mililani Mauka Full-Time)

  • Mililani, HI
  • 1 day ago
  • Mililani, HI
  • 1 day ago

Date: Jul 8, 2025 Location: Mililani (HELE Mililani Mauka), HI, US, 96789 Job Function: Retail Requisition Number: 5437 Customer Service Associate (HELE Mililani Mauka | Full-Time) HELE Customer Service...

Customer Service Associate (HELE Piilani Part-Time)

  • Kihei, HI
  • 1 day ago
  • Kihei, HI
  • 1 day ago

Date: Jul 8, 2025 Location: Kihei (HELE Piilani), HI, US, 96753 Job Function: Retail Requisition Number: 5434 Customer Service Associate (HELE Piilani | Part-Time) HELE Customer Service Associate Salary...

Customer Relations Associate

  • Kapolei, HI
  • 3 days ago
  • Kapolei, HI
  • 3 days ago

service, receptionist and/or clerical experience Must be able to type 35 wpm Proficient in Microsoft Excel Dedication to customer service excellence Excellent written and verbal communication skills...

Customer Service Associate Lead Chefzone

  • Honolulu, HI
  • 3 days ago
  • Honolulu, HI
  • 3 days ago

CUSTOMER SERVICE ASSOCIATE LEAD CHEFZONE Job Description Posted Thursday, July 3, 2025 at 10:00 AM Replacement for Tiffany Tupaz Benefits: Competitive Pay Medical/Vision/Dental 401(k) with Company Matching...

Demographic Data for Hawaii

Moving to Hawaii? Find some basic demographic data about Hawaii below.


Local
National
1,455,118
32,170

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Hawaii

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Hawaii offer the following education background
High School or GED
34.4%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Hawaii
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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