Customer Service Jobs in Hawaii

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 112 Jobs

Customer Service Representative

  • HI
  • 21 hours ago
  • HI
  • 21 hours ago

Uses customer service threshold framework to make financial decisions to resolve member issues....

Customer Service Associate (HELE Pearl City Full-Time)

  • Pearl City, HI
  • 21 hours ago
  • Pearl City, HI
  • 21 hours ago

Customer Service Associate (HELE Pearl City | Full-Time) HELE Senior Customer Service Associate Salary Range: $17.00 - $21.00 Hourly $3.00 shift differential eligibility Work Location: 922 Kamehameha...

Customer Service Associate (HELE Kahului Full-Time)

  • Kahului, HI
  • 21 hours ago
  • Kahului, HI
  • 21 hours ago

Date: Aug 26, 2025 Location: Kahului (HELE Kahului), HI, US, 96732 Job Function: Retail Requisition Number: 5537 Customer Service Associate (HELE Kahului | Full-Time) HELE Customer Service Associate...

Customer Service Associate (HELE Mililani Mauka Full-Time)

  • Mililani, HI
  • 21 hours ago
  • Mililani, HI
  • 21 hours ago

Date: Aug 27, 2025 Location: Mililani (HELE Mililani Mauka), HI, US, 96789 Job Function: Retail Requisition Number: 5539 Customer Service Associate (HELE Mililani Mauka | Full-Time) HELE Customer Service...

Customer Service Associate (HELE Kalihi Valley Full-Time)

  • Honolulu, HI
  • 21 hours ago
  • Honolulu, HI
  • 21 hours ago

Date: Aug 26, 2025 Location: Honolulu (HELE Kalihi Valley), HI, US, 96819 Job Function: Retail Requisition Number: 5540 Customer Service Associate (HELE Kalihi Valley | Full-Time) HELE Customer Service...

Hawaii Store Customer Service Representative ($16.10/hr)

  • Honolulu, HI
  • 1 day ago
  • Honolulu, HI
  • 1 day ago

To help keep up with this growth we are looking for an outstanding Customer Service Specialist to be part of our Call Center....

CUSTOMER SERVICE REPRESENTATIVE I (SR-10) [5 vacancies]

  • Honolulu, HI
  • 1 day ago
  • Honolulu, HI
  • 1 day ago

The Department of Customer Services, Satellite City Hall Division, is seeking five (5) empathetic and attentive individuals to join their team as a Customer Service Representative I!...

Job Description Oversees associates in the execution of strategies to deliver a tailored customer experience within assigned department(s). Utilizes leadership skills to empower associates to...

Job Description Responsible for driving the customer experience through proactive and customer focused behaviors and actions. Actively evaluates customers' needs by listening, providing solutions,...

Customer Service Representative $19/hr Air Masters

  • Honolulu, HI
  • 2 days ago
  • Honolulu, HI
  • 2 days ago

Air Masters, Inc., a well-established air conditioning business in Hawaii, is Hiring a Customer Service Representative....

Customer Service Associate Chefzone

  • Honolulu, HI
  • 2 days ago
  • Honolulu, HI
  • 2 days ago

Provides friendly, courteous, and caring customer service....

Minit Stop Customer Service Associate - Keaau

  • Keaau, HI
  • 4 days ago
  • Keaau, HI
  • 4 days ago

Job Summary As a Customer Service Associate, you will be an asset to the daily operations by performing both Cashier and Cook duties while delivering excellent customer service....

Minit Stop Customer Service Associate Cashier - Leilani

  • Hilo, HI
  • 4 days ago
  • Hilo, HI
  • 4 days ago

Job Summary The Customer Service Associate - Cashier serves as the welcoming face and frontline representative of our Minit Stop Stores, delivering friendly and efficient service to our customers....

Minit Stop Customer Service Associate - Laupahoehoe

  • Laupahoehoe, HI
  • 4 days ago
  • Laupahoehoe, HI
  • 4 days ago

Job Summary As a Customer Service Associate, you will be an asset to the daily operations by performing both Cashier and Cook duties while delivering excellent customer service....

Minit Stop Customer Service Associate - Hawi

  • Hawi, HI
  • 4 days ago
  • Hawi, HI
  • 4 days ago

Job Summary As a Customer Service Associate, you will be an asset to the daily operations by performing both Cashier and Cook duties while delivering excellent customer service....

Demographic Data for Hawaii

Moving to Hawaii? Find some basic demographic data about Hawaii below.


Local
National
1,455,118
32,170

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Hawaii

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Hawaii offer the following education background
High School or GED
33.9%
Bachelor's Degree
25.7%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Hawaii
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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