Customer Service Jobs in West Point, GA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Pharmacy Customer Service Associate
- Phenix City, AL (24 miles from West Point, GA)
- 1 day ago
- Phenix City, AL (24 miles from West Point, GA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Lagrange, GA (13 miles from West Point, GA)
- 4 days ago
- Lagrange, GA (13 miles from West Point, GA)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative, Full or Part Time
- Pine Mountain, GA (12 miles from West Point, GA)
- 5 days ago
- Pine Mountain, GA (12 miles from West Point, GA)
- 5 days ago
Store 2706720: 108 W Harris St, Pine Mountain, Georgia 31822 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Lagrange, GA (13 miles from West Point, GA)
- 5 days ago
- Lagrange, GA (13 miles from West Point, GA)
- 5 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Care Representative III
- Midland, GA (23 miles from West Point, GA)
- 7 days ago
- Midland, GA (23 miles from West Point, GA)
- 7 days ago
Proficient in all basic customer service functions. Receives and places follow-up telephone calls / e-mails to answer customer questions....
Retail Customer Service Cashier
- Opelika, AL (20 miles from West Point, GA)
- 13 days ago
- Opelika, AL (20 miles from West Point, GA)
- 13 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Lead Customer Service Representative
- Hamilton, GA (11 miles from West Point, GA)
- 18 days ago
- Hamilton, GA (11 miles from West Point, GA)
- 18 days ago
Store 2706699: 122 South College St, Hamilton, Georgia 31811 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Retail Customer Service Cashier
- Smiths Station, AL (18 miles from West Point, GA)
- 21 days ago
- Smiths Station, AL (18 miles from West Point, GA)
- 21 days ago
**Job Functions** : + General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs. + Balancing...
- Lagrange, GA (13 miles from West Point, GA)
- 30+ days ago
- Lagrange, GA (13 miles from West Point, GA)
- 30+ days ago
guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...
Customer Service Representative
- Lanett, AL (9 miles from West Point, GA)
- 45+ days ago
- Lanett, AL (9 miles from West Point, GA)
- 45+ days ago
Store 2706681: 2837 S Phillips Rd, Lanett Pj, Alabama 36863 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Remote Customer Service Representative
- Phenix City, AL (24 miles from West Point, GA)
- 45+ days ago
- Phenix City, AL (24 miles from West Point, GA)
- 45+ days ago
We are seeking a dedicated and customer-focused Customer Service Representative to join our team....
Remote WorkWork-at-Home Customer Service Agent
- Phenix City, AL (24 miles from West Point, GA)
- 45+ days ago
- Phenix City, AL (24 miles from West Point, GA)
- 45+ days ago
MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and...
Lead Customer Service Representative
- Midland, GA (23 miles from West Point, GA)
- 45+ days ago
- Midland, GA (23 miles from West Point, GA)
- 45+ days ago
Store 2706708: 6900 Beaver Run Rd, Midland, Georgia 31820 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Demographic Data for West Point, GA
Moving to West Point, GA? Find some basic demographic data about West Point, GA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in West Point, GA
Highest Education Level
Customer Services in West Point, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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