Customer Service Jobs in Georgia

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 289 Jobs

Customer Service Representative (Nights)

  • Savannah, GA
  • 12 days ago
  • Savannah, GA
  • 12 days ago

We are looking for customer service agents to join our rapidly growing team on the night shift!...

Customer Service Representative

  • Savannah, GA
  • 24 days ago
  • Savannah, GA
  • 24 days ago

This position supports customer service, technical support, and customer sales interactions....

Inbound Customer Service Agent

  • Savannah, GA
  • 24 days ago
  • Savannah, GA
  • 24 days ago

This position supports customer service, technical support, and customer sales interactions....

Customer Service Representative (Hiring Immediately)

  • Savannah, GA
  • 90+ days ago
  • Savannah, GA
  • 90+ days ago

We are looking for customer service agents to join our rapidly growing team!...

Customer Service Agent (Weekend)

  • Savannah, GA
  • 90+ days ago
  • Savannah, GA
  • 90+ days ago

We are looking for customer service agents to support inbound customer service, help desk, technical support, and back-office processing representatives for commercial and public sector positions....

Customer Service Agent (Mid-Shift)

  • Savannah, GA
  • 90+ days ago
  • Savannah, GA
  • 90+ days ago

We are looking for customer service agents to support inbound customer service, help desk, technical support, and back-office processing representatives for commercial and public sector positions....

Full-Time Customer Service Representative

  • Savannah, GA
  • 90+ days ago
  • Savannah, GA
  • 90+ days ago

We are looking for customer service representatives to support inbound customer service, help desk, technical support, and back-office processing representatives for commercial and public sector support...

Customer Service Representative (Part-Time)

  • Savannah, GA
  • 8 days ago
  • Savannah, GA
  • 8 days ago

We are looking for part-time customer service agents to join our rapidly growing team!...

Technical Customer Care Representative I (Entry-Level)

  • Savannah, GA
  • 8 days ago
  • Savannah, GA
  • 8 days ago

A strong customer service background is necessary to provide world-class customer experience....

service skills Qualifications H.S. diploma/GED required One (1) year or more in sales and/or customer service required DOT Regulated: No \#LI-post #INDexempt #FB \#LI-JJ Job Category: Customer Service...

Remote Work

Customer Service Representative (Loan Consultant I)

  • Valdosta, GA
  • 8 hours ago
  • Valdosta, GA
  • 8 hours ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...

Customer Service Representative (Dispute Resolution) Intermediate

  • Atlanta, GA
  • 8 hours ago
  • Atlanta, GA
  • 8 hours ago

Primary Location: USA-Atlanta-One-Atlantic-Center Function: Function - Customer Service Schedule: Full time...

Customer Service Representative

  • Atlanta, GA
  • 9 hours ago
  • Atlanta, GA
  • 9 hours ago

Infosys McCamish Domain: Life Insurance Skill: Customer Service Senior Process Associate In the role of Senior Process Associate you will be responsible for delivering accurate and courteous responses...

Customer Service Representative

  • Hazlehurst, GA
  • 9 hours ago
  • Hazlehurst, GA
  • 9 hours ago

Store 2745099: 100 E Jarman St, Hazlehurst, Georgia 31539 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

U-Box Customer Care Representative (CDL)

  • Savannah, GA
  • 9 hours ago
  • Savannah, GA
  • 9 hours ago

Transport storage containers to and from specified destinations, e.g., customers homes and businesses local routes only....

Demographic Data for Georgia

Moving to Georgia? Find some basic demographic data about Georgia below.


Local
National
10,712,033
252,498

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
customer service
....................

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Georgia

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Georgia offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Georgia
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »