Customer Service Jobs in Suwanee, GA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 91 Jobs

Customer Service Representative

  • Norcross, GA (10 miles from Suwanee, GA)
  • 30+ days ago
  • Norcross, GA (10 miles from Suwanee, GA)
  • 30+ days ago

As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....

Customer Service Representative

  • Roswell, GA (16 miles from Suwanee, GA)
  • 5 hours ago
  • Roswell, GA (16 miles from Suwanee, GA)
  • 5 hours ago

goods....

Customer Service Representative - Hybrid Work Environment!

  • Gainesville, GA (23 miles from Suwanee, GA)
  • 5 hours ago
  • Gainesville, GA (23 miles from Suwanee, GA)
  • 5 hours ago

The Customer Service Representative (CSR) is a member of a dedicated customer team and is responsible for providing best in class customer service, responsible for engaging with the customer for initial...

Pharmacy Customer Service Associate

  • Woodstock, GA (20 miles from Suwanee, GA)
  • 5 hours ago
  • Woodstock, GA (20 miles from Suwanee, GA)
  • 5 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative - 363136-en_US

  • Suwanee, GA
  • 14 hours ago
  • Suwanee, GA
  • 14 hours ago

We create more efficient ways for shippers and carriers to transport goods across North America.As a Customer Service Representative in Last Mile at RXO, you will ensure that we deliver on our promise...

Customer Service Representative II - Part-Time

  • Woodstock, GA (20 miles from Suwanee, GA)
  • 1 day ago
  • Woodstock, GA (20 miles from Suwanee, GA)
  • 1 day ago

, and customer service work regarding utility billings and property taxes....

Customer Service Representative (ON-SITE, Alpharetta, GA)

  • Alpharetta, GA (12 miles from Suwanee, GA)
  • 1 day ago
  • Alpharetta, GA (12 miles from Suwanee, GA)
  • 1 day ago

Job Summary: The Customer Service Representative provides support/service for all customers via phone, email, or fax. The job provides world class customer service in all interactions....

Customer Service Representative

  • Lawrenceville, GA (9 miles from Suwanee, GA)
  • 1 day ago
  • Lawrenceville, GA (9 miles from Suwanee, GA)
  • 1 day ago

Position Summary: The role of a Customer Service Representative, or CSR, is to provide our customers with outstanding sales experience from start to finish....

Customer Service Representative (Bilingual)

  • Johns Creek, GA (7 miles from Suwanee, GA)
  • 1 day ago
  • Johns Creek, GA (7 miles from Suwanee, GA)
  • 1 day ago

Insight Global is seeking a Customer Service Representative for one of our global manufacturing clients to sit at their Duluth, GA, facility....

Customer Service Associate - Temporary

  • Chamblee, GA (15 miles from Suwanee, GA)
  • 1 day ago
  • Chamblee, GA (15 miles from Suwanee, GA)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative - Medical Supply

  • Norcross, GA (10 miles from Suwanee, GA)
  • 2 days ago
  • Norcross, GA (10 miles from Suwanee, GA)
  • 2 days ago

JOB PURPOSE: Customer Service Representatives provide support for PruittHealth Medical Supply....

Customer Service Associate

  • Sugar Hill, GA (6 miles from Suwanee, GA)
  • 2 days ago
  • Sugar Hill, GA (6 miles from Suwanee, GA)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Lead, Customer Service Representative

  • Tucker, GA (15 miles from Suwanee, GA)
  • 2 days ago
  • Tucker, GA (15 miles from Suwanee, GA)
  • 2 days ago

Excellent customer service, issue resolution, and multitasking skills....

Customer Service Representative

  • Buford, GA (5 miles from Suwanee, GA)
  • 3 days ago
  • Buford, GA (5 miles from Suwanee, GA)
  • 3 days ago

Customer Service Representative Arrow Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external...

Customer Service Associate II

  • Lawrenceville, GA (9 miles from Suwanee, GA)
  • 4 days ago
  • Lawrenceville, GA (9 miles from Suwanee, GA)
  • 4 days ago

Participating in ongoing training and development to maintain up-to-date knowledge of departmental procedures and customer service skills....

Demographic Data for Suwanee, GA

Moving to Suwanee, GA? Find some basic demographic data about Suwanee, GA below.


Local
National
87,115
3,528
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Title Synonyms

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Salary for Customer Service Jobs in Suwanee, GA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Suwanee, GA offer the following education background
High School or GED
34.6%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Suwanee, GA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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